Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by Thelma Andersonfrom Australia - QLD - Brisbane

Posted Jan 21, 2015
Pros: LOCATION
Cons: Cat Wee throughout room. Air Conditioning sounded like a freight train. After a long trip this was totally unacceptable
Cleanliness: Smelly, Cat Wee in the room; Used alot of Glen 20
Comment from Hotel Management
Jan 21, 2015
Dear Thelma, We very much appreciate your feedback. The room smell was due to a refrigerator issue and not ???Cat Wee??? as claimed. This matter was addressed at the property with yourself and alternative arrangements were offered but declined. Our Air Conditioners are all relatively new and in good working order. We will investigate the issue with the Air Cond but as this was not reported during your stay, we were unable to resolve immediately. Thanks for sharing your experience. Sincerely, Greg.
5 out of 5
by Kelly Sellinfrom Australia - QLD - Regional QLD

Posted Nov 26, 2014
Pros: Location
Cons: Nothing
Location: Perfect
Facilities: Above average; Value: Great deal; Service: Professional; Cleanliness: Spotless; Close to convenience store and several restaurant/take away places.
Comment from Hotel Management
Nov 26, 2014
Thank you Kelly for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Personal Event
by A verified traveler

A Night in Bundaberg

Posted Nov 25, 2014 on Hotels.com
It was just a one night visit - was planning to ride my bike around town, but the weather changed my plans - big storm and rain etc. Room was ok, but was disappointed about the mirror - old and worn, and looking like it needed replacement a long time ago. It is an old motel and showing its age a little, but other than the mirror, no probs. I didn't dine there - as I enjoyed Indian food from nearby take-away. It was handy to the city centre - but I didn't venture much because of the rain.
4 out of 5
by Debbie Downesfrom Australia - QLD - Sunshine Coast

Posted Nov 22, 2014
Pros: The people are just lovely
Comment from Hotel Management
Nov 22, 2014
Thanks Debbie, always a pleasure.
4 out of 5
by Narelle Guyderfrom Australia - QLD - Brisbane

Posted Aug 20, 2014
Pros: Parking at door
Cons: Noise from next door unit
Location: Close to everything
Value: Reasonable; Cleanliness: Pleasant;
Comment from Hotel Management
Aug 20, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
by Kacie Ryderfrom Australia - QLD - Regional QLD

Posted Aug 13, 2014
Pros: Location
Cons: Nothing
Comment from Hotel Management
Aug 13, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
4 out of 5
by Debbie Downesfrom Australia - QLD - Sunshine Coast

Posted Aug 11, 2014
Location: Just right
Facilities: Unpretentious; Value: Average price; Service: Professional; Cleanliness: Hygienic ;
Comment from Hotel Management
Aug 11, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Alan Bettsfrom Australia - QLD - Regional QLD

Posted Jul 28, 2014
Pros: Location
Location: Close to everything
Facilities: Basic, Door had locking problems; Value: Average price; Service: Basic; Cleanliness: Clean and tidy; Close to food outlets and park
Comment from Hotel Management
Jul 28, 2014
Thank you Alan for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
by shane Andersonfrom Australia - QLD - Brisbane

Posted May 18, 2014
Pros: Close to everything
Cons: Nothing
Location: Close to everything
Facilities: Above average; Value: Inexpensive; Service: Outstanding; Cleanliness: Spotless;
Comment from Hotel Management
May 18, 2014
Thank you Shane for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
4 out of 5
by Neville Gourleyfrom Australia - QLD - Brisbane

Posted Apr 11, 2014
Pros: Great restaurant
Comment from Hotel Management
Apr 11, 2014
Thanks Neville, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.