Front of property - evening/night

Reviews of Best Western Plus Burleson Inn & Suites

2.5 out of 5
Best Western Plus Burleson Inn & Suites
516 Memorial Plaza, Burleson, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1003 reviews" "
Rating 8 - Good. 274 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lasaundra

Traveled with family
Liked: Cleanliness, amenities
Very easy to reserve and check in to our rooms. Helpful staff as well as clean rooms. I would stay here again.
Stayed 1 night in Mar 2024

6/10 Okay

Jalynn

Stayed 1 night in Mar 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We have stayed here almost every time we go to the area!
Stayed 4 nights in Feb 2024
Response from Shail on Mar 8, 2024
Dear Savannah, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Barbara, Newcastle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Quiet area.
Stayed 2 nights in Jan 2024
Response from Shail on Mar 8, 2024
Dear Barbara, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Charlton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,friendly staff.
Stayed 3 nights in Jan 2024
Response from Shail on Mar 8, 2024
Dear Charlton, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Mary Ann

Stayed 2 nights in Nov 2023
Response from Shail on Mar 8, 2024
Dear Mary Ann, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Shail on Mar 8, 2024
Dear Mary, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Shail on Mar 8, 2024
Dear Mary, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Cinthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shail on Mar 8, 2024
Dear Cinthia, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Shail on Mar 8, 2024
Dear Kyle, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This is always the place we stay when we visit family in Burleson, it’s always clean and the staff are friendly.
Stayed 2 nights in Dec 2023
Response from Shail on Mar 8, 2024
Dear Michael, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Renee

Stayed 1 night in Sep 2023
Response from Shail on Mar 8, 2024
Dear Renee, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Michelle, WACO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely place and quiet
Stayed 1 night in Sep 2023
Response from Shail on Mar 8, 2024
Dear Michelle, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Darin

Stayed 1 night in Nov 2023
Response from Shail on Mar 8, 2024
Dear Darin, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot breakfast and staff very professional and attentive.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel. Goodacre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was lovely.
Stayed 1 night in Nov 2023

10/10 Excellent

charlton

Traveled with partner
Friendly staff
Stayed 3 nights in Nov 2023

10/10 Excellent

Teleshia

Stayed 1 night in Nov 2023
Response from Shail on Mar 8, 2024
Dear Teleshia, We'd like to thank you for sharing the feedback about your recent guest experience with us. We are pleased to know that you really liked our hotel and overall services. We hope to see you soon, Thanking You, Shail(GM)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good. Friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Savannah

Stayed 3 nights in Oct 2023

10/10 Excellent

Melinda

Traveled with partner
Its a great hotel. Staff are friendly and the room are wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Krystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Jerry Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
I appreciate the help given to me by the front desk on correcting my app and receiving points. The check in was quick and professional. Breakfast was simple but good. Ample parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice to deal with
Stayed 1 night in Oct 2023

4/10 Poor

Jason

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Older property, but adequate.
Stayed 1 night in Oct 2023

8/10 Good

Kristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, hot tub wasn’t hot mainly. Our deposit wasn’t full refunded even though the room was spotless when we left. 7/10
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept good, comfortable bed
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
It was very convenient for us to be near family. Room was large and clean.
Stayed 3 nights in Oct 2023

8/10 Good

Sahr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sahr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to a terrible experience me and my family had the week before at an hotel in Philadelphia, my stay here made a huge difference and very pleasing.
Stayed 2 nights in Sep 2023

8/10 Good

Rheginal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay good job Mgr.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jerry Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent for short stay
The hotel is okay - its in need of some renovations. The front staff was friendly and the common area was clean. We arrived late at night so we fell like we didn't get a "good room." Our room had stained carpets, the shower curtain was yellowing, grout was dirty looking and the closet door was missing and no mirror in the sleeping area but the room was clean so we didn't complain. We checked the sheets for cleanliness and mattress for bugs - all good. We had a couple of barking dogs across from us but we were away most of the time so it wasn't an issue. We glanced at other rooms that were being cleaned and they looked a little better than ours (we were by the stairs). The cleaning staff was really nice. The breakfast standard - waffle station , bagels, cereal, yogurt, muffins, whole fruit, eggs, sausage, biscuits and gravy. I would recommend this hotel if you need to stay in the area, get a good deal and don't mind the hotel looking a bit worn.
Stayed 4 nights in Sep 2023

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected
Hotel was very clean. Smelled clean upon checking in. Didn’t get to try out their free breakfast, but it smelled good! Great place to stay. Very affordable and pet friendly!
Stayed 2 nights in Sep 2023

8/10 Good

Jans

Stayed 2 nights in Sep 2023

10/10 Excellent

Felisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, our rooms were nice and clean. We enjoyed our stay
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Sep 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything. Enjoyed our stay
Stayed 4 nights in Aug 2023

10/10 Excellent

Jerry Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Room was great, clean, cooled down nicely before arrival, bed was very comfortable, bathroom was very clean, breakfast was fantastic-scrambled eggs, Canadian bacon, coffee machine with lots of options, cereal, fruit, waffles, juice. The only two things that were lacking was the empty shower gel dispenser, and the used mini bottle of complimentary lotion on the counter. The lid had dried lotion stuck on the outside and under the cap, bottle was nearly empty. Oh, no blow dryer. The front desk lady was very nice, I can’t recall her name but itbstarted with an ‘L’. All in all, I would recommend for your stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Glenn Tore

Ask for extra bedding and towels and they provided that straight away.
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Stayed 2 nights in Aug 2023

8/10 Good

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property for the value!
Stayed 1 night in Aug 2023

8/10 Good

Judy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Nedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was amazing. The room was very comfortable and accommodations were met.

10/10 Excellent

Jason

Traveled with family
Easy check in - friendly staff. The room was comfortable and clean. The facilities and breakfast were great.
Stayed 1 night in Jul 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, and breakfast was very good and service was very good
Stayed 2 nights in Jul 2023

6/10 Okay

John

Traveled with family
Noisy
Stayed 4 nights in Jun 2023