Ratings based on 664 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

NIce modern hotel

Posted Mar 1, 2015
I took a continuing education course here. The hotel amenities were great and it had a nice, modern, upscale look. Highly recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Maine

great location

Posted Feb 28, 2015
Pros: the amazing staff
Cons: the beds were uncomfortable
Location: great location
we had problem with our first room and then were were immediatly put into a new room, and then later given a cheese tray and 2 beers, I was throughly impressed. the staff was super friendly and was wiling to please at all costs.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Saddened by our experience

Posted Feb 17, 2015
Pros: The desk staff were friendly. The one that stood out most to me was Anthony in the host area. He was so kind to us. I even hugged him.
Cons: Tell us ahead of time if we cannot use the dining room. Explain the breakfast bar before seating us. Put the handicap bar at the other end of tub.
Location: We had hospital appointments. But there is always plenty to do in Boston.
I was so excited to get a good rate at a Marriott. After all it was Valentine's Eve. We had spent the entire day in 2 hospitals at appointments and testing. We arrived at 7 pm -ish and were weary and hungry. My husband asked how long the restaurant was open. They assured us 10 pm. We checked in ,took our things to our room and came back down for a steak! Except we could not get into the dining room. They were willing to seat us in a very noisy bar. I was famished and had a headache, I wanted Valentines Dinner. They let us order to go and we had to wait for the dinner. Then we went upstairs to our small room and ate not even facing each other. It was not a good experience and I was so hopeful and looking forward to a wonderful evening far away from home. Had they told us the dining room was booked , we could have gone up the road or something. It was clean and the bed was comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Boston

Posted Jan 5, 2015
Pros: It's a Marriot. They don't cut corners. Plus , it was close to a mall, with restaurants and stores.
Location: There's a small mall close by. Great for coffee and dining.
I arrived in Boston, hit the road and found the exit to Burlington. The hotel is located just off the I 93 and my GPS didn't lie. I checked in after waiting for about 5 minutes...only one clerk at the desk. She was pleasant and courteous. The room was as expected. Warm , clean, modern. I'm glad I checked into this hotel. :)
Comment from Hotel Management
Jan 13, 2015 by HotelMgmt, Hotel Management
We are happy to read that you were able to enjoy your visit to the Boston Marriott Burlington. Our central location makes it easy to enjoy the area and we thank you for sharing your experiences. If you are visiting the area again, we look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to family

Posted Dec 26, 2014
Pros: We had breakfast in new restaurant. Very good
We stay here Christmas Eve as it is close to family. It is our second year. Very comfortable hotel
Comment from Hotel Management
Jan 5, 2015 by HotelMgmt, Hotel Management
Welcome back! We are glad you had the opportunity to stay with us while visiting family during the holidays. It is great to read that you enjoy your visits and are able to relax while here. We look forward to welcoming you back to the Boston Marriott Burlington.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great access to highway

Posted Dec 22, 2014
Pros: Breakfast brunch was the best! Everything was excellent. Would go out of our way to eat there again.
Cons: While room was very clean, the mattress appeared to be a bit lumpy.
Location: Near Burlington Mall and lots of other stores, great access to highway - a few minutes off 128
Stayed 1 night after an offsite Christmas party. Had a drink and a late snack in the bar afterward. Great waiters and waitresses - very pleasant and clearly well trained. The hotel has been upgraded in the bar and restaurant area since I was here last and they did a great job.
Comment from Hotel Management
Jan 5, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experiences. We are delighted you were able to enjoy our updated lobby area and your kind remarks regarding the dining staff are appreciated. Your feedback regarding your accommodations is appreciated and we regret we did not meet your expectations on every level. It was a pleasure to welcome back and we look forward to having you visit the Boston Marriott Burlington again soon.
5 out of 5
Recommended
for Business Travelers
by Michaelfrom Troy, NY

Top Notch hotel, short drive to Boston

Posted Nov 24, 2014 on Hotels.com
This was a fairly inexpensive and fun place to stay. I previously had the occasion to stay at this hotel years ago for a conference, and was equally impressed with it then and now, having had many more hotel stays and experiences under my belt since. It's a full-service hotel, clean, well-kept, with all the amenities you would expect. The location in Burlington is very convenient to the mall, and only took between 25-35 minutes to drive into downtown Boston.
Comment from Hotel Management
Feb 7, 2015 by HotelMgmt, Hotel Management
It was great to welcome you back. We are happy you were able to visit us again and were able to enjoy every aspect of your stay. Our guests can experience a variety of on-site amenities like our restaurant Chopps American Bar and Grill, our updated lobby area with a fireplace and areas to relax. Our guests are right down the road from great shopping and minutes from the city of Boston. We look forward to welcoming you back to the Boston Marriott Burlington again soon.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel

Posted Nov 23, 2014
Pros: Clean
Cons: nothing
One night stay went in and went to room sorry not much more info
Comment from Hotel Management
Dec 2, 2014 by HotelMgmt, Hotel Management
It was great to welcome you to the Boston Marriott Burlington. We are glad you enjoyed your accommodations and were able to relax while here. We hope to welcome you back the next time you are in the area. Thank you.
2 out of 5
Recommended
for Families
by A verified traveler

Disappointed

Posted Nov 16, 2014 on Hotels.com
First time we have ever been didappointed in a Marriot. Poor customer aervice. Called for towels and never came. Nit asked at checkout re:how everything was. Lounge very loud at night with a DJ that was more appropriate for a young persons club, odd they would play rap etc in a hotel lounge. Room was freezing. Breakfast buffet good but dinjng room so cold our food got cold quickly.
Comment from Hotel Management
Jan 24, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to share your experiences. We sincerely regret that we missed the mark on ensuring every aspect of your stay was as your anticipated. I will review your comments with the team to ensure we continue to provide our guests with the highest level of customer service. This does not represent a typical experience at our hotel and we hope to have the opportunity to welcome you back so we may restore your trust in us and the Marriott brand of hotels. Thank you.
5 out of 5
Recommended
for Couples
by A verified traveler

Great Value

Posted Nov 14, 2014 on Hotels.com
A one night stay within an easy commute to and from downtown Boston.
Comment from Hotel Management
Jan 24, 2015 by HotelMgmt, Hotel Management
It was great to welcome you to the Boston Marriott Burlington. We are happy to read you were able to enjoy your visit and our central location. We look forward to welcoming you back again soon. Thank you.