Ratings based on 668 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY.

They delivered what they offered.

Posted Mar 22, 2015
The room was excellent, spacious, clean. I loved the bathroom kind of a new modern style. You have a kitchenette and a big desk. We did laundry too but the gym wasn't used by us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Close to work

Posted Feb 11, 2015
Room comfortable. Liked full kitchen. They should have told guests to move their cars so they could have plowed the parking lot and removed some of the snow
Comment from Hotel Management
Mar 6, 2015 by Danielle, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We hope you choose to stay with us in the future.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Burlington, MA

Nice hotel in a convenient location

Posted Feb 4, 2015
Pros: The location and the shuttle service
Location: So many restaurants, a huge Wegman's grocery store, and an awesome shuttle service that brings you to and from your business.
Had such a great experience here. The room was very big and comfortable with a kitchen area and a large living space. Great room for longer stays. The gym was small, but perfect for basic workout needs. The location was great! Walking distance from so many restaurants and Wegmans. I stayed in this hotel during a blizzard and the staff and hotel location were perfect and made me feel so safe and comfortable during the few days everyone was snowed in together. The shuttle was so awesome and accommodating.
Comment from Hotel Management
Mar 6, 2015 by Danielle, Hotel Management
Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. Its great to see we’re living up to those expectations. We’ll see you next time you’re in the area!
3 out of 5
by A verified traveler

Not the greatest

Posted Jan 17, 2015
Room cold Barely hot water Room borderline clean
Comment from Hotel Management
Jan 23, 2015 by Danielle, Hotel Management
Thank you for taking the time to review our property.
5 out of 5
Recommended
for Couples
by Robertafrom Salem Ma

stay at Boston burlington candlewood suites

Posted Dec 25, 2014 on Hotels.com
It it was great I paid online and instead of hotel only $25 for incidentals when I arrived as usually do.they took $100 and had to wait 3 days to get my money back in my account .which I really needed to finished my Christmas shopping that was the only downfall it never happened before that's why I was concerned I check my banking records because my card declined in in the store I was shopping .and I felt like the hotel inconvenience me
Comment from Hotel Management
Mar 7, 2015 by Danielle, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We hope you choose to stay with us in the future.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Brianfrom Attleboro, MA

Worth the wait

Posted Dec 9, 2014 on Hotels.com
Had to wait at the front desk for 10 minutes with no one there. Can't say that's ever happened to me at a hotel before, particularly in the evening timeframe. Other than that the hotel was affordable and mostly clean.
Comment from Hotel Management
Feb 14, 2015 by Danielle, Hotel Management
Thank you for taking the time to review our hotel. We appreciate all feedback as it helps us to provide the perfect experience for our guests, Thank you and Happy Holidays!
5 out of 5
Recommended
for Couples
by A verified traveler

Awesome!!!

Posted Dec 5, 2014 on Hotels.com
It was perfect!
Comment from Hotel Management
Feb 14, 2015 by Danielle, Hotel Management
Thank you so much!
5 out of 5
Recommended
for Couples
by Abdelmonemfrom Windsor, Ontario Canada

Nice get away hotel

Posted Dec 2, 2014 on Hotels.com
Spent 3 nights. Sorry undoing area is great and safe. Close to bus stationow 1km. Clean and tidy hotel. No house keeping during the stay but you can always contact the front desk if there is a need. Close to high ways and great shopping mall. If you stay there you gotta try the "Legal Sea Food" restaurant at the back of the mall.in general great place to stay. 3 nights for $248.98.
Comment from Hotel Management
Feb 14, 2015 by Danielle, Hotel Management
Thank you so much for the heartfelt review of our hotel. We try to provide great service and a home-away-from-home feel for all of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Personal Event
by Davefrom Boston

Candlewood Suites-Burlington, MA

Posted Dec 2, 2014 on Hotels.com
In town to visit sick relative at Lahey Hospital, Burlington. Just needed a clean/comfortable room, close proximity to hospital, and comfortable bed. Easy prepay on mobile,immediate courteous service at late check-in, and impressive suite. Only down side was a slow draining shower that backed up quickly. Nothing worse after a great short sleep(midnight-6am checkout), than showering in an ankle deep puddle. No time to request switch due to circumstances, one night only. Overall, very comfortable and would consider staying there again.
Comment from Hotel Management
Feb 14, 2015 by Danielle, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We’re sorry for any inconvenience you experienced and although we would have preferred you had a better experience, we would like to thank you for sharing your thoughts.