Ratings based on 658 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Close to work

Posted Feb 11, 2015
Room comfortable. Liked full kitchen. They should have told guests to move their cars so they could have plowed the parking lot and removed some of the snow
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Burlington, MA

Nice hotel in a convenient location

Posted Feb 4, 2015
Pros: The location and the shuttle service
Location: So many restaurants, a huge Wegman's grocery store, and an awesome shuttle service that brings you to and from your business.
Had such a great experience here. The room was very big and comfortable with a kitchen area and a large living space. Great room for longer stays. The gym was small, but perfect for basic workout needs. The location was great! Walking distance from so many restaurants and Wegmans. I stayed in this hotel during a blizzard and the staff and hotel location were perfect and made me feel so safe and comfortable during the few days everyone was snowed in together. The shuttle was so awesome and accommodating.
3 out of 5
by A verified traveler

Not the greatest

Posted Jan 17, 2015
Room cold Barely hot water Room borderline clean
Comment from Hotel Management
Jan 23, 2015 by Danielle, Hotel Management
Thank you for taking the time to review our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Went to visit our friend who goes to Boston University for school on very short notice. This place was only about a 20 minute drive from the campus, which was very reasonable. If only it was near public transportation to get into the city because parking near Boston University is terrible.
Comment from Hotel Management
Nov 24, 2014 by Danielle, Hotel Management
Thank you for taking the time to complete our survey. We’re committed to creating Great Hotels, Guests Love and with your feedback; we are closer to reaching that goal.
3 out of 5
Recommended
for Business Travelers
by Troyfrom boston area

Close to everything in Burlington

Posted Nov 16, 2014 on Hotels.com
Nice room, very basic, has mini kitchen. Th kind of awkwardly placed.
Comment from Hotel Management
Feb 14, 2015 by Danielle, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We hope you choose to stay with us in the future.
5 out of 5
Recommended
for Couples
by Alex

This traveler left a rating score only Posted Nov 16, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by KEVINfrom New York

Hotel was pretty good.

Posted Nov 12, 2014 on Hotels.com
Great stay. Fast checkin friendly service room was great.
Comment from Hotel Management
Jan 24, 2015 by Danielle, Hotel Management
Thank you so much!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kent, UK

Another great stay!

Posted Nov 12, 2014
We always stay at the Candlewood whenever we visit Boston as it is in a great position for accessing a number of highways. The facilities are brilliant, big comfy beds, a kitchenette, a free laundry room and free coffee 24 hours a day. Staff are extremely helpful and courteous. Overall a superb place to stay.
Comment from Hotel Management
Nov 19, 2014 by Danielle, Hotel Management
Thank you so much! We do have some great staff here and it's always a pleasure to let them know that you appreciate what they do. Thanks.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Posted Nov 11, 2014
A little hard to find as the address is for a road you can't directly access the hotel from.
Comment from Hotel Management
Nov 24, 2014 by Danielle, Hotel Management
We appreciate you taking time to tell us how we’re doing! We apologize that the hotel was difficult to find but hope this doesn’t stop you from staying with us in the future! Thank you again!
4 out of 5
Recommended
for Couples
by rahul

This traveler left a rating score only Posted Nov 11, 2014 on Hotels.com