Ratings based on 507 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Old Lyme, CT

How to get to the hotel

Posted Sep 17, 2014
Pros: Quiet. Amenities. Helpful, professional staff.
Cons: The address of the hotel. Garmin could not find it.
Location: There appeared to have been several avenues of shopping, dining, etc.
Nothing negative about the hotel itself. The big problem was to find the place. Luckily, the woman (whose name escapes me) at the front desk was remarkable and most helpful in getting us to our destination. It was frustrating to maneuver in the rain; but she literally guided us step by step, thank God for cell phones. She also printed directions to the restaurant we were going to. Please thank her for us; she epitomizes what customer service is all about.
4 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Convient location with in-room kitchen.

Posted Sep 9, 2014
Pros: Full kitchen, cupboard with convience food if you arrive late and don't feel like going out, comfortable bed.
Cons: Handicapped room could have a smoother floor surface between hallway and room, kitchen, bedroom, and bathroom. Sponge could be included in kitchen.
Location: Convient to Boston and all that the city has to offer. A mall across the street has a food court. A hospital is also very close as well if needed.
The room included a kitchen with 2 burners, pots/pans/plates/silverware, a refrig and microwave, and cabinets. The only thing missing from the kitchen was a sponge to wash dishes. The hotel even has a lending library of sorts where you could borrow a George Forman grill, board games, books, DVDs, etc. It was a convient location to the highway, though make sure you look at their website for the proper address to use if you plan to use a GPS, otherwise it could be hard to find the entrance. We had a handicapped room that had a walk-in/ roll-in shower and more spacious bathroom, curtain rods that hang lower, a chair level peephole, etc. The only issue with the handicapped room was the lips on the floor between the carpet in the bedroom area and the flooring in the kitchen area and bathroom. Aside from that one issue, it was a comfortable stay, a comfortable room and bed. The pictures were accurate though the room does look bigger in the pictures than in person. All in all, we would certainly stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Burlington (MA) stay very comfortable

Posted Aug 29, 2014
Pros: Everything, except the elevator was very slow.
Cons: Faster moving elevator; and morning staff could be more attentive.
Location: Loved the Mexican Restaurant recommended by the night staff !!!!
Very nice hotel, off the beaten path. Enjoyed the stay; room was very nice and comfortable. Hotel night staff was very friendly and helpful. Morning staff were not very attentive. Loved the refrigerator and nice big room, with comfortable bed. Would definitely recommend the stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bda

Hotel is convient

Posted Aug 26, 2014
Pros: I liked the room I was in and it was nice and clean and the staff was very friendly and willing to do anything for me.
Cons: On the ground floor, the drapes on the windows could be the type to pull across to give more privacy.
Location: The Hotel is close to a lot of things.
I walked to the Mall and to restaurants and other places. It's in a very nice area.
2 out of 5
by A verified traveler from Denver, CO

Hotel close to our relatives

Posted Aug 15, 2014
Pros: It had a well-equipped kitchen.
Cons: Perhaps covering the wood floors with carpet would cut down on the noise.
Location: Bedford, Massachusetts has lots of historical things to do relating to the Revolutionary War. And it's near all the attractions of Boston.
We were disappointed that we could hear other guests through the floors. And another guest below complained about us when all we did was enter our room pulling our suitcase across the floor.
Comment from Hotel Management
Aug 20, 2014 by Danielle, Hotel Management
Thank you for taking the time to fill out our survey, we appreciate all feedback given to us as it helps us improve and continually provide the best guest experience possible. We hope you choose to stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Had a lovely two night stay in this hotel. Location was great. The rooms were spacious even for the standard suite. Nicer than I expected.
Comment from Hotel Management
Jul 21, 2014 by Danielle, Hotel Management
Thank you for taking the time to post a review of our hotel. We are glad you enjoyed your stay and will hopefully see you in the future!
4 out of 5
Recommended
by A verified traveler from Burlington, MA

Comfy Beds

Posted Jun 19, 2014 on Hotels.com
Stayed one night while hubby was at Lahey, very close, easy to find, very clean. Would definitely stay again.
Comment from Hotel Management
Sep 6, 2014 by Danielle, Hotel Management
Thank you so much! If you're ever in the area again, please don't hesitate to stop by!
5 out of 5
Recommended
for Getaway With Friends
by Wendy from Brooklyn

Surprisingly Elegant

Posted Jun 18, 2014 on Hotels.com
For the price, I wasn't expecting much to begin with. But when I got there, it was surprisingly lovely! There is a full kitchen, very big bathroom, comfortable bedroom, and another bed in the "common space" (because I got the 2 queen beds suite). With all that, there is still plenty of room to move around and feel comfortable. However, my one concern was that one of the beds (in the common space) feels as if it is a full-sized bed even though I was booking a 2 queen beds suite. I did not measure it, but you can tell/notice the difference in size and that was slightly disappointing.
Comment from Hotel Management
Sep 6, 2014 by Danielle, Hotel Management
Thank you for the heartfelt review of our hotel! We appreciate all feedback given to us as it helps us be the best that we can be! Thank you so much!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 17, 2014 on Hotels.com
Comment from Hotel Management
Sep 6, 2014 by Danielle, Hotel Management
Thank you for taking the time to rate our property.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2014
Pros: It's very practical and the room is spacious. The free wifi is great. Staff seemed nice. Price is reasonable compared to downtown Boston hotels.
Cons: towel bar in the bathroom had loose screws, quieter fan and refrigerator
The hotel's address is on Middlesex Turnpike but the entrance is NOT! It's through second avenue. Very hard to find - the GPS says you are there and the entrance is nowhere to be seen on Middlesex Turnpike. A sign on that road would have been very helpful. The kitchenette is nice but the room fan and the refrigerator are too loud at night; we had to turn them all off. Could be a problem in the summer.
Comment from Hotel Management
Jun 19, 2014 by Danielle, Hotel Management
We appreciate you taking time to tell us how we’re doing! We apologize that the hotel was difficult to find but hope this doesn't stop you from staying with us in the future! Thank you again!