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Reviews of Quality Inn

2.5 out of 5
Quality Inn
282 S Lincoln, Burlington, CO

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 572 reviews" "
Rating 8 - Good. 191 out of 572 reviews" "
Rating 6 - Okay. 92 out of 572 reviews" "
Rating 4 - Poor. 41 out of 572 reviews" "
Rating 2 - Terrible. 36 out of 572 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was dirty and run down. The staff were nice.
Stayed 1 night in Apr 2024
Response from Jacinda on Apr 15, 2024
We are sorry your stay wasn't what you expected. We hope you will give us another try.

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service
Property was very dated but staff was really nice and accommodating. Rooms were clean.
Stayed 1 night in Mar 2024
Response from Jacinda on Apr 15, 2024
Thank you for staying with us. Hope to see you again.

8/10 Good

Michelle

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Jacinda on Apr 15, 2024
Thank you for stay with us. We hope to see you again.

8/10 Good

Dean

Stayed 1 night in Feb 2024
Response from Jacinda on Apr 15, 2024
Thank you for staying with us. WE hope to see you again.

10/10 Excellent

Tiffanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable and easy to find
Response from Jacinda on Feb 6, 2024
Thank you for staying with us. We are glad your stay was pleasant. Hope to see you again. Thank you.

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Quiet night stay, clean linens, room had small foul ordor. Delicious breakfast waffles with fresh fruit, and good coffee in lobby. Bad coffee machine and coffee in room seems pointless if you want decent cup coffee that doesn't look like watered down tea, why even have it? Great stay for the cheap price we paid fpr online reservation.
Stayed 1 night in Jan 2024
Response from Jacinda on Jan 19, 2024
Thank you for taking the time for this review. Thank you for letting us know what we need to work on. We hope to see you again.

2/10 Terrible

Taylor

Stayed 1 night in Jan 2024
Response from Jacinda on Feb 6, 2024
We are sorry your didn't enjoy your stay. Have a good day.

6/10 Okay

David

Business traveler
Liked: Staff & service, room comfort
Quality Inn Burlington
Hotel staff was very nice and beds were comfortable. Hotel noise was high and next door neighbors stayed up until 3:30 making lots of noise.
Stayed 1 night in Jan 2024
Response from Jacinda on Jan 16, 2024
I am so sorry for the guest that was making noise. Please feel free to come and let the front desk know. Thank you for letting us know.

8/10 Good

Daren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jacinda on Jan 16, 2024
Thank you for giving us a review. We hope to see you again.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff has been very friendly and helpful
Stayed 1 night in Dec 2023
Response from Jacinda on Dec 30, 2023
Thank you for the review and for staying with us. We hope to see you again.

8/10 Good

Abigaile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Traveling thru, clean and friendly. Beds comfy. Breakfast simple but good. Waffles, bagels, coffee and fruit.
Stayed 1 night in Dec 2023
Response from Jacinda on Dec 24, 2023
Thank you for the review. Happy holidays

10/10 Excellent

KENNETH, GREELEY

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was absolutely perfect! The friendliest clerk on arrival, huge smile, accommodating, and efficient! The only problem was the weak breakfast, bagels & cereal only. No protein!
Stayed 1 night in Dec 2023
Response from Jacinda on Dec 24, 2023
Thank you for taking the time for this review. Happy Holidays

4/10 Poor

Orin

Stayed 1 night in Dec 2023
Response from Jacinda on Dec 17, 2023
We are sorry your stay wasn't as good as it should have been. Thank you for your review. Have a good day.

4/10 Poor

Dena

Disliked: Property conditions & facilities
Pets not allowed, but not stated anywhere in the reservation.
Stayed 1 night in Dec 2023
Response from Jacinda on Dec 12, 2023
I do apologize that you were able to find the location where it states that we are not pet friendly.

6/10 Okay

lee

Liked: Staff & service
Disliked: Property conditions & facilities
Bathtub had large cracks in bottom which scraped my foot and leaked. needs to be replaced. Also, someone left their blood on one pillow on my bed. It was a considerable amount.
Stayed 5 nights in Nov 2023
Response from Jacinda on Dec 12, 2023
We very sorry you where so unhappy with your stay. We do appreciate your feed back.

10/10 Excellent

Brenda

Stayed 1 night in Dec 2023
Response from Jacinda on Dec 24, 2023
Thank your for the review. Happy holidays

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from I-29
Stayed 1 night in Nov 2023
Response from Jacinda on Dec 1, 2023
Thank you for the good review. We are glad you had a good stay and hope to see you again.

10/10 Excellent

Tami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one disappointing item was the very limited breakfast
Stayed 1 night in Nov 2023
Response from Jacinda on Nov 27, 2023
We do thank you for taking the time to fill out this review. Thank you for letting us know about our breakfast and we will be working on that. Thank you and have a good day.

8/10 Good

Ron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean. The complimentary breakfast is terrible. Waffles, bagels, yogart. A few funny looking oranges. The coffee was good though. I would stay again.
Stayed 2 nights in Nov 2023
Response from Jacinda on Nov 13, 2023
Thank you for the review. We are try to improve the things we can. Thank you for letting us know your concerns. Have a great day

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Front dest employee was very friendly and helpful. The shower head spraying water on the wall from the fitting causing low water pressure.
Stayed 1 night in Nov 2023
Response from Jacinda on Nov 12, 2023
Thank you for the review and thank for letting us know about the shower head so wew can fix it. Again thank you.

10/10 Excellent

solange

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I recommend
Stayed 1 night in Aug 2023
Response from Jacinda on Nov 11, 2023
Thank you for staying with us. We are glad you had a great stay. We hope to see you again. Thank you

10/10 Excellent

Teresa L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 29, 2023
Thank you for staying with us. We are glad you had a pleasant stay with us and hope to see you again.

10/10 Excellent

Josh

Stayed 1 night in Oct 2023
Response from Jacinda on Nov 17, 2023
Thank you for letting us know how he are doing. We hope to see you again.

2/10 Terrible

Corlyn

Disliked: Staff & service
Just going to leave it here…
This location was ok but when someone tries coming in your room! Not appreciated at all! When I asked the clerk when checking out she insisted it wasn’t her cleaning staff. I said then who - she says it must have been someone else with a key to your room. Mind you my husband and I are the only ones staying there and he’s in the room! Kinda scary….
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 26, 2023
I am sorry you had a problem with your room. Like I said to you if it was one of the housekeeper I would have a talk with them and I did. I am really sorry for your scare.

10/10 Excellent

JOSEPHINE, Saint Mary's

Stayed 1 night in Oct 2023
Response from Jacinda on Nov 12, 2023
Thank you so much for the review and hope you have a great day.

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy nightssleep
Fast and easy check in and friendly reception. It was clean and quiet.
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 22, 2023
Thank you for a great review. We are so glad you had a good experience and hope to see you again.

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basically ok. However we went there for the pool and hot tub but the were not available. Also very strong artificial fragrance in room and lobby. Caused a sore throat.
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 21, 2023
We would like to thank you for staying with us. We will be working on our cleaning supplies and the smell.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 17, 2023
Thank you for staying with us and we hope to see you again.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with friendly staff. Breakfast options were limited.
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 9, 2023
Thank you for taking the time out for this review. We hope to see you again. Have a great day.

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient right off the highway. Pool area was closed due to renovations and had been for some time. I chose this hotel because it had a swimming pool. Hotel needs to remove it from amenities until fixed. Bathroom had rust on door frame and peeling paint above toilet.
Stayed 1 night in Oct 2023
Response from Jacinda on Oct 6, 2023
Thank you for staying with us. We are sorry about the pool it is taking longer then we thought to fix it.

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Did not stay here. Was gonna check in then front desk lady said there was no hot water. She snould have led with that information.
Stayed 1 night in Sep 2023
Response from Jacinda on Oct 6, 2023
We are sorry about the unexpected trouble with the hot water.

2/10 Terrible

Rick

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Boiler went out, so no hot water! Very broken down. Obviously need to hire a repairman!! Would NEVER recommend!!
Stayed 2 nights in Sep 2023
Response from Jacinda on Oct 1, 2023
We are very sorry you were dissatisfied with your stay.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place with nice staff...only complaint is the towels were like sandpaper. Breakfast was good .
Stayed 1 night in Sep 2023
Response from Jacinda on Oct 1, 2023
Thank you so much for staying with us. We hope to see you again.

4/10 Poor

Rhonda

Stayed 2 nights in Sep 2023
Response from Jacinda on Oct 17, 2023
Thank you for taking the time to for this review. We apologize you didn't enjoy your stay.

8/10 Good

Lise

Disliked: Property conditions & facilities
I felt so welcomed by the sweet counter clerks both checking in and checking out.
Stayed 1 night in Sep 2023
Response from Jacinda on Sep 24, 2023
Thank you for staying with us and a nice review. We hope to see you again.

8/10 Good

Daniel

Stayed 1 night in Sep 2023
Response from Jacinda on Oct 17, 2023
Thank you for taking the time for this review and we are sorry you didn't enjoy your stay.

4/10 Poor

Sophaly

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The pool was not open. No where is the details did it say that. Disappointing that is why we picked this hotel.
Stayed 1 night in Sep 2023
Response from Jacinda on Sep 14, 2023
I am very sorry you were dissatisfied with your stay.

10/10 Excellent

Loni

Stayed 1 night in Sep 2023
Response from Jacinda on Oct 1, 2023
Thank you for staying with us. We hope to see you again.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ok for one night
Ok for a one night stay. Terrible breakfast. Few choices.
Stayed 1 night in Sep 2023
Response from Jacinda on Sep 7, 2023
Thank you for taking the time and letting us know how we are doing.

6/10 Okay

kathy

Stayed 1 night in Sep 2023
Response from Jacinda on Sep 14, 2023
Thank you for staying with us. I hope you would give us another try. To have a better stay.

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady that checked us in was really nice. Room was clean and bed was comfortable. The only negatve was the breakfast was really limited. Definitely recommend, especially for the price.
Stayed 1 night in Aug 2023
Response from Jacinda on Sep 4, 2023
Thank you for your review. We apologize about the breakfast. Thank you for visiting us and we hope to see you again. Have a great day.

4/10 Poor

Kevin

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Whole room smelled like moldy laundry
Stayed 1 night in Aug 2023
Response from Jacinda on Sep 1, 2023
I am sorry that you were unhappy about your stay. Please know that we are working on our rooms.

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable.
We had an overnight stay while on a family trip. It is one of the cleanest motels we have stayed at in a long time. Thank-you to the housekeeping staff! The breakfast buffet was very limited and lacked nutritional value.
Stayed 1 night in Aug 2023
Response from Jacinda on Aug 20, 2023
Thank you for staying with us. We hope to see you again.

8/10 Good

Missy

Stayed 1 night in Aug 2023
Response from Jacinda on Sep 14, 2023
Thank you for staying with us we hope to see you again.

10/10 Excellent

Larry L, PONCA CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to check in, room good!
Stayed 1 night in Aug 2023
Response from Jacinda on Sep 14, 2023
Thank you for staying with us we hope to see you again.

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jacinda on Aug 12, 2023
Thank you so much for staying with and we hope to see you again. Have a great day.

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jacinda on Aug 12, 2023
Thank you for stay with us. We hope to see you again. Have a great day.

8/10 Good

Randy

Liked: Cleanliness, staff & service
Our stay was enjoyable. There is a great restaurant within walking distance called The Dish. The hotel could use an update as it is very much from the 80's design wise. Lamp shades torn and then taped up, carpet is older.
Stayed 1 night in Jul 2023
Response from Jacinda on Jul 30, 2023
Thank you for the review. We hope you will visit again

8/10 Good

Jeffrey

Stayed 1 night in Jul 2023
Response from Jacinda on Sep 14, 2023
Thank you for staying with us we hope to see you again.

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Jacinda on Jul 27, 2023
Thank you so much for staying with us. We are glad you had a good visit, we hope to see you again. Have a great day.