Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Vermont

Not quite as described online

Posted Sep 16, 2014
Pros: The kitchen even though we did not use it
Cons: TV, smoking area, and definitely the continental breakfast.
Location: Not much unless you drive to Burlington
As we walked to our room on the third floor, the hall way was very hot even though it was cool outside and had a peculiar smell. The room itself was very nice with a full kitchen and separate bedroom and was clean. The downside of the room was no screen in the window, air conditioner did not reach the bedroom, and no guide to know what you were watching on TV or what would be on next. One of the reasons I booked this hotel was it said it had designated smoking areas. Well, there was one and it was outside on a bench with no cover. I could not imagine being there when it rained or snowed. Also, I smoke and my husband does not so I had to go down alone which made me very nervous. There is a sign at the front desk stating that smoking anywhere else resulted in a $200.00 fine. Bet they make a lot of money with people sneaking out on their decks. Last but not least the continental breakfast consisted of english muffins, store bought doughnuts, and bananas. When we left I brought my doughnut with me and discovered it was covered in mold. I would definitely never book a room here again and the worst part we did this for our anniversary!
3 out of 5
by A verified traveler from New Fairfield, CT

Room for improvement

Posted Sep 2, 2014
The hotel room was very clean, but I had some small problems. The deadbolt to the room did not work. The lock to the bathroom did not work. In the kitchenette, the aluminum dishes that normally go under the burners were replaced with aluminum foil. The hallway outside the room had a slightly bad smell. However, the bed was very comfortable and the staff was quick to bring an extra blanket when I requested it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Keene, NH

If only the beds were comfortable...

Posted Aug 1, 2014
Pros: Friendly staff.
Cons: Beds beds beds. Exhaust from kitchenettes in rooms. The entire floor smelled like god knows what that someone was cooking up, pretty intense!
Location: Great location, lots to do bear by.
We got in late in the day and left early the next morning so not much to experience but the beds. And they were just plain awful. The pillows flat and only one per person, blankets, what blankets? Even our young children complained about the weird mattress. Otherwise everything else was good enough. TV's too small for huge rooms.
Comment from Hotel Management
Aug 2, 2014 by Darcy, Hotel Management
EM, I'm sorry that your experience with us did not meet your expectations. The beds in our King Suites are brand new and are made up with three pillows on the bed, one blanket and one comforter, with two more pillows provided in the bedroom closet. The pull-out sofas are equipped with sheets and one blanket as well. Our front desk staff is always happy to proved extra linens and pillows upon request. We hope that you will give us another opportunity to host your family and exceed your expectations.
5 out of 5
Recommended
by Alice C. from Long Island, NY

Posted Jul 23, 2014 on Hotels.com
very nice hotel suite. Continental breakfast adequate; however a nice addition would have been an assortment of cereals and milk. Coffee available all day, which was a nice touch. Staff was exceedingly friendly and helpful with the area. Beautiful part of Vermont, close to Burlington.
4 out of 5
Recommended
for Personal Event
by Angie from Montreal

Perfect Getaway

Posted Jul 21, 2014 on Hotels.com
This is my go to place when I want to visit Burlington. I'm not one who likes to eat at restaurants so this is perfect with a full kitchen. I was pleasantly surprised to find they had even upgraded their Queen beds to King size - heavenly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean room and comfortable bed.

Posted Jul 19, 2014
Pros: Cleanliness, having a full kitchen, and the friendliness of the front desk staff.
Cons: If coffee is main area by check in were ready by 6:30 AM.
Location: I really enjoyed Mac's grocery store as it has a lot of gluten free items and this is a dietary must for me.
Front staff was very friendly and welcoming, did not keep me waiting at all, and answered my questions about the surrounding area.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Kathleen Prefontaine from Holliston, MA

Convenient to highways and attractions

Posted Jul 12, 2014 on Hotels.com
The room was large and well-appointed. The clerk told us about the upgrade to new comfortable king size bed and mattress. we found the bed to be extremely uncomfortable- far too hard for a restful sleep. my husband ended up sleeping on the sofa and I in the chair in the livingroom portion of the suite.
3 out of 5
Recommended
by Peter from Rochester

Basic requirment

Posted Jul 7, 2014 on Hotels.com
After reading some of the negative reviews I was skeptical about staying here, but was surprised how well maintained it was. The room was clean and comfortable. During the week breakfast was really basic but enough to get you out the door. However you need to be early as we went down at 7:45 to find almost nothing left, hot water and coffee depleated and no one around to ask. We took tea bags, cups and made toast in our room. We hoped to do the same on Saturday morning as we needed an early start. We went down at 6:15 nothing was set out. When we left fifteen minutes later still nothing. I would suggest breakfast items be out earlier and replenished.
Comment from Hotel Management
Sep 13, 2014 by Darcy G, Hotel Management
Peter, Thank you for sharing your comments.We apologize that we were not able to exceed your expectations. Our simple continental breakfast begins at 7AM every morning, and we do our very best to keep everything properly stocked and to be available at the front desk should anything need to be replenished. Occasionally, our front desk host must step away from the desk to assist a guest, as you encountered. We do provide in each suite a full domestic kitchen so that our guests who prefer a more substantial breakfast or need to start earlier are able to cook right in their suites. We hope that you will visit us again so that we can demonstrate how proud we are of our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Timrat,Israel

Above any of our expectations!

Posted Jul 6, 2014
We were surprised to have every thing we needed in the suite and in the hotel for the five nights we stayed. We could prepare all our meals in the complete kitchen. We would recomand Handy Suites wormly to any body who wishes to travel the White or the Green mountains and the nice town of Burlington.
Comment from Hotel Management
Jul 9, 2014 by Darcy, Hotel Management
Gilad, Thank you so much for sharing your pleasant experience with us! Our full kitchens include a domestic sized refrigerator, stove, dishwasher, microwave, and coffeemaker and are fully equipped with pots, pans, dishes and utensils so that you never need to eat out. We are so glad you enjoyed your stay and hope you can visit our wonderful state again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Extremely large suite, kitchen and bedroom

Posted Jul 5, 2014
Pros: Very large space, kitchen and separate bedroom.
Location: There is so much to do in Burlington along the pedestrian area downtown and along the shore of the lake. There is interesting shopping.
Wonderful space with large rooms and a separate bedroom. The staff was extremely friendly and helpful. I'd recommend this hotel to anyone and would definitely stay there if I'm in the area again.
Comment from Hotel Management
Jul 9, 2014 by Darcy, Hotel Management
We are so happy that you enjoyed your stay with us! We pride ourselves on providing large, clean, traditional-style suites at comparable prices to standard hotel rooms in the area. Our staff is always available to assist you in any manner, as quality customer service is very important to us. We hope to see you again soon!