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Reviews of Best Western Post Oak Inn

2.5 out of 5
Best Western Post Oak Inn
908 Buchanan Drive, Burnet, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 692 reviews" "
Rating 8 - Good. 216 out of 692 reviews" "
Rating 6 - Okay. 45 out of 692 reviews" "
Rating 4 - Poor. 15 out of 692 reviews" "
Rating 2 - Terrible. 10 out of 692 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Linda on Mar 24, 2024
Thank you

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and the staff was friendly.
Stayed 1 night in Feb 2024
Response from Linda on Feb 24, 2024
Thank you

10/10 Excellent

andrew, Spring Branch

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very customer friendly conscientious and interested in the happiness of their customerss.
Stayed 1 night in Feb 2024
Response from Linda on Feb 24, 2024
Thank you

10/10 Excellent

andy

Stayed 1 night in Jan 2024
Response from Linda on Jan 14, 2024
Thank you

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Linda on Feb 9, 2024
Thank you

10/10 Excellent

Ebony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Linda on Jan 12, 2024
Thank you

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect stay while we enjoyed tim ad activites in Burnett.
Stayed 1 night in Dec 2023
Response from Linda on Jan 12, 2024
Thank you

8/10 Good

Todd

Traveled with family
Stayed 1 night in Nov 2023
Response from Linda on Nov 18, 2023
Thank you

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Linda on Nov 13, 2023
Thank you

4/10 Poor

James

Business traveler
Disliked: Amenities
Tv did not work. Breakfast was cold. I’m done.
Stayed 1 night in Nov 2023
Response from Linda on Nov 8, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best option in Burnet, Tx
In my opinion best place to stay in Burnet, Tx. I love they have 2 tesla chargers and that this is a one story building, making it a big plus for those with bikes.
Stayed 1 night in Nov 2023
Response from Linda on Nov 6, 2023
Thank you

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Linda on Oct 30, 2023
Thank you

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable
Stayed 1 night in Oct 2023
Response from Linda on Oct 30, 2023
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff. This is a small town and there were some great restaurants as well. Close to Longhorn Caverns State Park.
Stayed 2 nights in Oct 2023
Response from Linda on Oct 10, 2023
Thank you

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. The staff are lovely! Breakfast is above average, and everything is clean and comfy.
Stayed 1 night in Oct 2023
Response from Linda on Oct 9, 2023
Thank you

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed our stay .. place very clean and well kept the court yard with the pool is beautiful.. I will definitely stay again ❤️
Stayed 3 nights in Oct 2023
Response from Linda on Oct 9, 2023
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great service very clean and quite.
Stayed 1 night in Sep 2023
Response from Linda on Oct 3, 2023
Thank you

8/10 Good

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a solid room for the evening.
Stayed 1 night in Sep 2023
Response from Linda on Oct 3, 2023
Thank you

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, front desk clerk was polite and informative.
Stayed 1 night in Sep 2023
Response from Linda on Oct 3, 2023
Thank you

8/10 Good

ALEJANDRO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the breakfast it was very good.
Stayed 1 night in Aug 2023
Response from Linda on Aug 29, 2023
Thank you

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2023
Response from Linda on Aug 31, 2023
Thank you

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Linda on Aug 24, 2023
Thank you

10/10 Excellent

Otto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest motel properties I have ever stayed at. Started with a wonderful person who checked us in. Friendly and helpful. The room was spotless. very convenient location to the areas we were visiting for the weekend, including Inks Lake and the caverns. Free breakfast was fabulous! Wide variety of breakfast fare to suit the taste of any guest. One nice touch was that a staff member was there to serve your breakfast to you. He plated the food, eliminating concern about multiple people handling food. Highly recommend!
Stayed 1 night in Aug 2023
Response from Linda on Oct 3, 2023
Thank you for a glowing review!

8/10 Good

James

Stayed 2 nights in Aug 2023
Response from Linda on Aug 24, 2023
Thank you

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk receptionist was friendly, helpful, and efficient.
Stayed 1 night in Aug 2023
Response from Linda on Aug 14, 2023
Thank you

10/10 Excellent

Selena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quit and clean room. Free breakfast
Stayed 1 night in Aug 2023
Response from Linda on Aug 14, 2023
Thank you

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk person was very curtious and friendly, got me in a room fast
Stayed 1 night in Aug 2023
Response from Linda on Aug 14, 2023
Thank you

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Very nice stay, pool was nice, the room clean and comfortable stay, the breakfast so complete and the guy who attend the breakfast bar very nice and respectful. We really recommend this place to any one. Will stay again next time definitely!
Stayed 1 night in Jul 2023
Response from Linda on Jul 31, 2023
Thank you

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty pool... great breakfast... Clean room
Response from Linda on Jul 31, 2023
Thank you

10/10 Excellent

Tonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Best hotel we have staying in for the past 20 years! Best management and wonderful updated rooms.
Stayed 1 night in Jul 2023
Response from Linda on Jul 28, 2023
Thank you

6/10 Okay

Amy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was ok
Overall extremely sweet staff but had loud neighbors and strange guy following us when we went to the pool. Don’t think we will stay here ever again.
Stayed 1 night in Jun 2023
Response from Linda on Jun 16, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hill country setting
Stayed 1 night in Jun 2023
Response from Linda on Jun 16, 2023
Thank you

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Linda on Jun 16, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it is off and its quiet. Clean
Stayed 1 night in May 2023
Response from Linda on Jun 16, 2023
Thank you

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy and old
Stayed 1 night in Apr 2023
Response from Linda on Apr 21, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place:)
Stayed 1 night in Apr 2023
Response from Linda on Apr 21, 2023
Thank you

4/10 Poor

Dwaine

Traveled with family
Liked: Staff & service
Disliked: Amenities
Linens and towels smelled of bleach/chemicals. Left us itchy and felt like a sunburn. We like this hotel normally but checked in late.
Stayed 1 night in Apr 2023
Response from Linda on Apr 21, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The room was updated and clean. Breakfast food was good. The only small issue was that the stones on the shower floor were a little uncomfortable for my feet.
Stayed 3 nights in Mar 2023
Response from Linda on Apr 13, 2023
Thank you

10/10 Excellent

GARY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very quick and friendly check in. The room was nicely decorated, bathroom had large shower with marble walls and cut rock floor. Everything worked well. Full breakfast with 2 meats, waffles, eggs. Pool with sharp landscape.
Stayed 1 night in Mar 2023
Response from Linda on Apr 13, 2023
Thank you

8/10 Good

Roslyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Linda on Apr 13, 2023
Thank you

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't let the outside fool you!
So I'll admit, when I pulled up to the front of the hotel, I was a little hesitant. The front exterior looks dated and a little run down. However, as soon as I went inside, my opinion completely changed. The lobby, while small, was exceptionally clean and looked to have been recently renovated. The woman working the front desk was extremely polite and helpful. They even have a list of local restaurant recommendations which I appreciated since I had never been to the area. Our room was very clean and looked like it had been recently remodeled. On the back side of the building, they have a beautiful courtyard and pool area (complete with a waterfall)! I've stayed at numerous Best Westerns, and this was by far the nicest pool/courtyard of any of the ones that I've stayed at. For breakfast, they have the typical continental breakfast options. But here, Chef Joe serves you his freshly made food and is so friendly! I would definitely stay here again.
Stayed 1 night in Feb 2023
Response from Linda on Feb 28, 2023
Thank you

10/10 Excellent

Hugo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel in burnet !
Breakfast was fantastic! Wonderful customer service!!
Stayed 1 night in Feb 2023
Response from Linda on Feb 4, 2023
Thank you

10/10 Excellent

Samuel, spring

Stayed 1 night in Jan 2023

10/10 Excellent

Crystal

Stayed 1 night in Jan 2023

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were better than expected. It was really nice and clean. I enjoyed my stay and was so close to the Longhorn Caverns.
Response from Linda on Jan 7, 2023
Thank you!

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, service and super clean. Room design was very pretty.
Response from Linda on Dec 28, 2022
Thank you

10/10 Excellent

Meredith

Stayed 1 night in Dec 2022

8/10 Good

dave

Stayed 1 night in Dec 2022
Response from Linda on Nov 6, 2023
Thank you

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Linda on Dec 5, 2022
Thank you

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022