Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

great room Great staff

Posted Jul 1, 2015
Pros: everything
Cons: nothing
Location: Only there for business
Comfortable beds Will always stay at Best Western for this reason
4 out of 5
Recommended
for Families
by A verified traveler

Nice Option in Burns

Posted Jun 9, 2015
The hotel has a fun indoor pool and hot tub which is great for kids or tired adults. The room was nice and clean with air conditioning. The hot breakfast is very good compared to many other hotels we've stayed in.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in small town.

Posted Jun 8, 2015
Pros: The hotel was clean and the room was clean. It had a pool but I forgot my swim suit.
Cons: The TV didn't come in real clear.
Just the right place to spend a night. Reasonable rates, room was nice, bed comfortable, great breakfast selection, and nice people.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice

Posted May 18, 2015
Location: Big Bear Lodge has great beer. Golfing was a blast.
I was very surprised for the level of quality in such a small town. Clean, in great shape, and easy check in and out. I will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, Oregon

Nicest hotel in Burns

Posted Apr 26, 2015
Pros: Nicely kept hotel.
Just a quick overnight stop. Breakfast was good. Rooms were clean and good size. Staff was friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice

Posted Oct 6, 2014
Pros: the food was great
needed to be close to the high school as we had gone for ballgames, and it was within walking distance
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff!

Posted Sep 8, 2014
The staff is great! Very accommodating and super friendly! !!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel - best in the area of limited options

Posted Apr 17, 2014
Pros: Indoor pool and spa. Quality TV.
Cons: Vending options and reliability.
Hotel is just fine for a short stay - not top end quality - kind of what you'd expect of this type. Hotel finishes, ceiling and so on looked old. Ceiling had a poorly installed tile system that looked as though it was from the 50's. It kinds smells old - but there are much worse. The free breakfast was very decent - better than I expected. The indoor pool and hot tub are very enjoyable features. The vending machines are garbage - don't take dollars - don't work half the time. So for late-night snacks, you have to run to a store - if you can find one that's open. That was kind of irritating.
2 out of 5
by Babs from Eugene, Oregon

Not up to Best Western Standards

Posted Jun 20, 2013
Too much was broken in this motel: the heater for the pool, the hot tub, the security doors, the directions in the room binder. The instructions for how to get onto wifi were incorrect, so I had to call the desk. The channel guide in the binder was not up to date, so I had to call the desk again to find out which ones are the HBO channels. I know that Burns is a depressed area, but so was the motel. I was really surprised, especially for $115 + tax.
4 out of 5
Recommended
for Families
by A verified traveler from Boise, ID

Quiet, comfortable room

Posted Jun 19, 2013
Pros: Hot breakfast, rather than just muffins and juice
Cons: The heater in the pool was down while we were there but is being fixed.
Location: Malheur Wildlife Refuge, French Round Barn - none of which we visited but plan to in the future. Awesome quilt store in Burns!
Our room was clean and comfortable, even the beds were fine. I especially liked how quiet the hotel was. Our breakfast was decent - eggs and bacon, plus the usual muffins, etc. I appreciated some protein, besides hard-boiled eggs! The only down side of our stay was a broken heater in the pool but the new heater was waiting to be installed. It just made for a chilly swim for my son, though he swam in the hot tub instead. All in all, a positive experience.