City Penthouse, 1 Bedroom, Lanai, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews of Kitapevi Special Class Hotel

4 out of 5
Kitapevi Special Class Hotel
Kavakli Mah Burcustu Sok No: 21, Tophane, Osmangazi, Bursa, Bursa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 106 out of 133 reviews" "
Rating 8 - Good. 22 out of 133 reviews" "
Rating 6 - Okay. 3 out of 133 reviews" "
Rating 4 - Poor. 0 out of 133 reviews" "
Rating 2 - Terrible. 2 out of 133 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hayati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the hotel itself. The room was beautiful overlooking the courtyard
Stayed 1 night in Jan 2024

6/10 Okay

Jia

Traveled with partner
This is an old hotel that has seen better days. It would have been a majestic building back in the day, but for modern day comfort, it has some work to do. I can totally understand people coming here for nostalgic reasons, but the bed amongst other facilities are quite dated. The staff are friendly and helpful, but the parking for the hotel which is literally in a narrow alley (with extremely limited spaces) is quite challenging.
Stayed 1 night in Dec 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing breakfast - best in the qorld
Stayed 1 night in Sep 2023

10/10 Excellent

Ali

Liked: Amenities
Within the walls of the old city of Bursa. A bit challenging to find as I had rented a car but the staff was superb and it’s a great location.
Stayed 3 nights in Aug 2023

10/10 Excellent

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary hotel with incredibly friendly staff, never had such a delicious breakfast before, great charming individual place to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Öykü

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Gozde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, especially the stuff. In bursa, this is our hotel. We loved the decorations as well

10/10 Excellent

Garbis

Stayed 1 night in Nov 2022

10/10 Excellent

Gailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Mehboob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great ambiance.
Stayed 2 nights in Jun 2022

10/10 Excellent

Shuhei

Stayed 1 night in May 2022

10/10 Excellent

Memet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you stay in Bursa stay in Kitap Evi Hotel
Excellent place. Staff is very friendly and professional. I loved the old style ottoman rooms with modern bathroom etc. Food was exellent. Very enjoyable overall
Stayed 1 night in Sep 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
This is an excellent boutique hotel! It is small with only 8 rooms of different sizes ranging from the executive suite to the standard room. Very personalised service from check-in to dining. It also has an excellent view of Bursa depending on which facing room you book. The only challenge is getting to the hotel from the main road. It requires climbing zillions of stairs….hit the gym before booking😂
Stayed 3 nights in Jul 2021

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charismatic hotel within the castle
The property was very well situated and really comfortable with a lovely ambiance. Staff were friendly and so helpful. Dinner in the evening was in the garden and excellent as was breakfast the following day. we would definitely stay here again if we were to visit Bursa gain
Stayed 1 night in Jun 2021

10/10 Excellent

AHMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and staff
Amazing staff The manager, Haroon and his staff went above and beyond to make sure our stay will be memorizable. The staff are very respectful, organizing and extremely proactive. They just want to help in any way.
Stayed 2 nights in May 2021

8/10 Good

georgette

Liked: Staff & service
Disliked: Room comfort
Good but..
+ Location is amazing. + staff are wonderful + view is superb + restaurant is wonderful - building is old so floor makes a lot of noise - construction site with builders was in full swing opposite our room blocking the view and curtains were closed at all times as work continued till late
Stayed 2 nights in Apr 2021

10/10 Excellent

Marius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in historical Bursa
It’s a Great hotel in the old town Bursa, very beautiful and Close to everything. The bed was confortable, really great mattress, clean bathroom and nice gifts from hotel, little things who make the difference. Shabby and chic! They have a wonderful backyard,a charming place for the restaurant. Breakfast was very good! And the service was really stylish! Everyone was helpful and nice, all we can say is CONGRATULATIONS!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in a nicely renovated Ottoman building. Quiet at night and the breakfast was excellent.
Stayed 2 nights in Sep 2019

10/10 Excellent

ABDULAZIZ

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel good plaec Very good room Very good brekfast
Stayed 2 nights in Aug 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repast in the Secret Gardens of Bursa
This hotel is a rare gem with a Secret Garden. It is an old world mansion with a walled garden in the back. The place is quiet, laid back and walking distance to everything. The walled garden was the treasure for a cool beer in the hot afternoon or tea. For breakfast the hotel head waiter prepared a masterpiece with apricots, walnuts, special breads, coffee, jams, juices. He went out of his way to create something more delightful than a meal. This is an old beautiful home worth the stay if you are traveling to Bursa for any reason. You will not be disappointed.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town hotel
Beautiful boutique hotel located in the Old Town of Bursa. An Ottoman House that has been refurbished into a unique hotel. Good size room, lovely hamman-style bathroom. Excellent restaurant downstairs.
Stayed 2 nights in Feb 2019

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special, historic and beautiful B&B
Such a beautiful building with unique features and a fine restaurant. We didn't realize that reservations were required but since we were staying there, the host accommodated us. The food was fantastic.
Stayed 1 night in Jan 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great character in an historic home
Small boutique hotel in historic house perched on Bursa city walls.Very central to historic Bursa (which is stretches over a considerable distance). Very comfortable room with good shower. Breakfast served in secluded garden at back of house. the hotel also provides a quality dining experience in the evenings and I would recommend eating here for the service and quality of the food. There is music played in the garden until late but, I found this relaxing rather than intrusive. Well worth a stay!
Stayed 2 nights in Sep 2018

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, and rooms are stylishly done. Garden is angelic.
Stayed 1 night in Aug 2018

10/10 Excellent

Robert, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Nice little garden to eat breakfast or hang out in the evening. Very good turkish style breakfast.
Stayed 5 nights in Jun 2018

10/10 Excellent

Narges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness
Overpriced, tired, crampy but still a good feeling
Nice concept, nice people. But room is not comfortable, and a bit worn down. Still a good option as compared to run of the mill known brands and would stay there again only if i had enough space to sit in the toilet. Perhaps another room. Overall definitely over-priced but not too over-done
Stayed 1 night in Dec 2017

10/10 Excellent

Umut, Istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis at the heart of the city
The hotel is located at the heart of the city. Major attractions are within the walking distance. The staff is exceptionally friendly and nice. They did not miss any opportunity to keep my little daughter happy. The building is very well decorated.
Stayed 1 night in Nov 2017

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel only minutes from the heart of Bursa
We spent two nights at the Kitapevi in Bursa. We were quite pleased with the hotel, its restaurant, and its location. The hotel staff were welcoming and quite helpful. The hotel restaurant was also quite good. Parking is a problem in Bursa. Even though I was prepared to find municipal parking, the hotel helped me find a nearby place to park.
Stayed 2 nights in Nov 2017

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Extra charge
I booked online and paid I got charge another 100 TL at the end of check out. Will never stay again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and stylish place. Very friendly staff. The breakfast place is very relaxing.

10/10 Excellent

Belinda, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a great city
Lovely old hotel on the city wall. Easy walking to center of the city. Bursa is also a very beautiful leafy green city with an interesting history and beautiful historic buildings. Hotel staff were so helpful with bookings, a free transfer to the Istanbul ferry, local information and all very friendly.

10/10 Excellent

Shu-Chuan, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the owners and staff are very nice and friendly there. They offer you pickups from and to the ferry dock which saves you a lot of troubles trying to find the place. My hotel room is classy and comfortable and the garden of the hotel is really pretty and relaxing. I love the lady owner cause she is such a fun person to talk to!

8/10 Good

SAIF, Denver CO - USA

Liked: Staff & service, property conditions & facilities
Very good hotel- except for one room
The hotel is in a beautiful and central area of Bursa. The hotel did provide free pickup from Mudanya, where we arrived from Istanbul by fast ferry. My reservation was for 4 nights. Two of which were at room No. 4, which is on the same floor as the reception desk. I felt little to no privacy as the room is so close to the reception area (you can see the reception desk from your bed if the door is open) and the windows are so close to the street level so a passerby can easily see what's going on inside with little effort. I had several problems with the sink (not draining or leaking) in the bathroom. I didn't like the room and requested to change it, which happened 1 night later. The next room I got was No. 6 which was right next to the old one. This room felt like it's almost at a different hotel. It's the same grade but is much nicer. With a bit more privacy and a much better bathroom, we were feeling very comfortable. The room overlooks the garden. The hotel serves an excellent breakfast. It has a very nice garden, the jasmine aroma and the birds singing there were things we'll always remember. I would like to extend my thanks to Mr Talaat and Ms Toba - I'm sorry if I misspelled the names - for their hospitality and customer service. They are very courteous and friendly and we are grateful for their help. PS: the hotel has a suite upstairs that's REALLY nice, has probably one of the best views of Bursa and a beautiful and spacious balcony decorated with nice plants.

10/10 Excellent

Alana, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Boutique Hotel
Such attention to detail at the Kitap Evi. The rooms are flawlessly decorated, the linens are clean and soft and the mattresses feel like you are sleeping on a cloud. We have traveled all over Turkey and the majority of hotels we stay at (no matter how many stars) have hard-as-rock mattresses. We stayed in a Junior Suite at the Kitap Evi. The hotel is situated on the walls of the old castle with a wonderful view of the Uludag and the city itself. It was quite at night which is a huge huge plus. We were running late from spending too much time at a hamam on the day of our departure and they gave us late checkout as well as a lovely late breakfast. We look forward to staying here again.

8/10 Good

FAHAD, kuwait

Liked: Cleanliness, staff & service, room comfort
A very good hotel if you are searching for boutique style hotel . not easy to go there by car. you need to use 100 step stairs as short cut to the main road . The garden is wonderful. every day is pleasing if you start taking your breakfast in the garden .

8/10 Good

Nasir, Riyadh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay!
Awesome! Surely recommended. I stayed in top floor suite. Even my 5.5 year old child liked the stay! Needs to improve on communication in English, access for handicapped and breakfast options.

10/10 Excellent

Ted, Baltimore, MD USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luscious Kitapevi
It was a luscious experience! Everyone at the hotel was very friendly and very helpful. We even had help in backing our car out of the parking space! The room was one of loveliest in which we have stayed in our travels and the view of Bursa was spectacular. We hope to visit again and a stay at the Kitapevi would be essential.

10/10 Excellent

Nur Hayati, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel in itself is beautiful and its very near to a lot of attractions. However, the climb up back to the hotel would be challenging for older people (about 100 steps). My mom finds it was the only thing she finds it hard for the hotel. However, the hotel is amazing at making arrangements for pick up right next to the hotel so that she doesn't have to climb the stairs so that was amazing. P/s: to the bookworms, Kitapevi has some good books and I read a jewel there.

10/10 Excellent

Wendy, V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely homely hotel with a fantastic location
5 minute walking distance to the covered bazaar, bus 1 minute walk, restaurants accross the street! The hotel itself has 11 rooms, each one has a different theme. We stayed in the top room with a terrace and fire place, which we enjoyed tremendously. We also had another room in the bottom of the building with a private Turkish bath and Hammad which was perfect but a bit noisy at night as it was below the restaurant. Breakfast was homemade and lovely and all the staff made us feel so welcome! Can't wait to go back!!

2/10 Terrible

riyan, riyadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horriblel
This Hotel is a big lie when I book it it's rated as a four star hotel but I think one is enough it's horrible hotel horrible location when I saw my room I told them I want my money back but they didn't agree and no body speak english so the bottom line safe yourselves from this with hotel

8/10 Good

Yusuf, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Bursa
A wonderful hotel in a fantastic city. We wanted to explore the historic sites of this ancient Ottoman capital and the hotel provided a perfect vantage point on an old fortification rampart with clear views over the city and Ulu Dag. We had a beautiful room with all facilities in true Ottoman style. The staff were just great and the breakfast indulgent. there is a gorgeous garden and spa but we did not have enough time to use them. Most sites were easily walkable from the hotel including Ulu Cami and Yesil Cami etc etc....and ofcourse shopping in the closed bazaar. Public transport very easy to reach and use. Want to return to explore the mountain......

10/10 Excellent

Kurt, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice historic hotel
the staff was nice and the location was great. a lot of history in this house. used to be a book store / cafe a long time ago.

8/10 Good

DJ Naija, Denmark

Liked: Cleanliness, staff & service
Pushes the right toursit buttons
Great convenient location. Breakfast a delight. No complaints.

10/10 Excellent

turkey traveling family, new england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bursa gem
..... wonderful small hotel; gorgeous view from attic room; we stayed here twice with our children. Beautiful, romantic courtyard, very very helpful staff, refreshing welcome; very nice dinner and excellent breakfast. The hotel is small and not very easy to find (the GPS of our car had some problems, but with the help of friendly young men in the neighborhood we managed) but the location is great to explore Bursa. Fabulous hotel - the best we stayed in Turkey!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for younger couples.
it is an extremely romantic location and atmosfere.It is a very steep spot .Not a great spot for older couples.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb hotel in a very pleasant city
A great place to stay in Bursa ,which is also a really good place to be in if you have stayed in Istanbul. Reception at the hotel one of the best we have experienced.Extremely helpful and made the effort to tel us about the hotel history. Location is marvellous and fantastic views over the Bursa Plains. Restaurant very good if you haven't energy to go out at night and service top class.Breakfasts excellent and ample also and there is a lovely /sitting out/eating out garden area. Unreservedly recommended.