Ratings based on 1,149 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast !!

Posted Mar 29, 2015
The breakfast cafe ladies where awesome, lots of food and a very clean area to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Pros: They called an airport shuttle service and kept following up on it's arrival. When it didn't arrive they called a taxi for us. They didn't forget us
The electricity went out for a short time but the guests were still accommodated with a generator. There was no inconvenience at all.
3 out of 5
Recommended
for Families
by A verified traveler

Average

Posted Mar 29, 2015
Pros: It was close to Busch Gardens
Cons: It just seemed like a really over used hotel because it's so close to Busch Gardens
Location: The location was good if you wanted to go to Busch Gardens. It is also within walking distance to Yuengling Brewery, and the tours are free
We arrived about 2 hours before required check-in time. We were willing to come back at 4pm if a room was not ready, but they gave us a room anyway. We were given a handicap accessible room, which we found to be annoying if you don't need those facilities.. the shower had a hand sprayer attachment that basically fell apart. We had to use the bathroom when we first arrived and the toilet did not flush on our first attempt. They also only had 2 large bath towels for both of us, most hotels give you each 2.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, Florida

Great place to stay near Busche Gardens.

Posted Mar 28, 2015
We have stayed at this hotel many times and never been disappointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Great value

Posted Mar 24, 2015
Pros: Spacious counter tops Large bed Shuttle service Cont. breakfast
Cons: Some litter in parking lot and within landscaping
Location: Perfect for Busch Gardens and resturantes
My wife and I stayed at 6 different hotels during our week in Florida. This hotel was the best of all. The price included many things other hotels did not, such as free shuttle to Busch Gardens.
Comment from Hotel Management
Mar 26, 2015 by Guest Relations Manager, Hotel Management
We are so thrilled you chose to stay with us at the Baymont Inn & Suites Tampa near Busch Gardens/USF. We appreciate your five star rating and we are so happy to see that you enjoyed our free shuttle. Thank you Dave!
2 out of 5
by A verified travelerfrom Fla

disappointing hotel

Posted Mar 23, 2015
Pros: the closeness to the attractions
Cons: New van for transportation better beds and sofa beds
Location: Busch gardens island adventure musuems
The staff were friendly and helpful but there were problems. Not enough towels,beds were uncomfortable, towel bar coming down,water damage under the sink cabinet. The bar was closed and limited breakfast items.Also sofa bed needs to be replaced.
Comment from Hotel Management
Mar 25, 2015 by Guest Relations Manager, Hotel Management
Thank you for sharing your feedback with us Dee. We value your feedback as we are always looking to improve our guests stay with us. We will be sure to work with our housekeeping and maintenance staff to make certain we are maintaining the highest expectation of cleanliness. We thank you for choosing to stay with us and hope you will consider us again the next time you are in our area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Barrie, On

Nice hotel close to Busch gardens.

Posted Mar 22, 2015
Good hotel. I would most definintely stay there again. The only negative was the internet is incredibly slow, almost unusable.
Comment from Hotel Management
Mar 24, 2015 by Guest Relations Manager, Hotel Management
We appreciate your four star rating and are glad to see your overall stay with us was very good! We are sorry for the inconvenience with the internet and will look into this issue. We hope to see you again soon!
3 out of 5
by A verified travelerfrom miami

The bet is not good

Posted Mar 20, 2015
I not come back this hotel, the bet is not good the room is old room
Comment from Hotel Management
Mar 23, 2015 by Guest Relations Manager, Hotel Management
We are so sorry to see you did not enjoy your stay with us. We do appreciate your feedback as it is important for us to know what our guests are looking for while staying with us. We do hope you will give us another chance to improve your experience the next time you are visiting our area.
2 out of 5
by A verified travelerfrom Orlando FL

Picked a suite, got a standard looking room.

Posted Mar 20, 2015
Pros: The balcony was worth it all. Nice breezy night.
Cons: A staff that does care about customers and their expectations.
Location: Lots of restaurants and shopping centers nearby.
The room was big but the bed mattresses were uncomfortable. There were dark stains all over carpet, I was afraid to walk barefoot. The blowdryer was broken and the iron had some black gunk all over it. I told the front desk agent (who was blasting my phone at checkout time) the problems I encountered, but she just shrugged.
Comment from Hotel Management
Mar 23, 2015 by Guest Relations Manager , Hotel Management
We appreciate you taking the time to share this review. We are very sorry to hear of the issues you encountered with the cleanliness of your guestroom and will be using this as an opportunity to re-train our housekeeping staff to ensure this never happens again. We thank you for choosing to stay with us and hope you will consider us again the next time you are in our area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
There was Good staff and good location close to everything. Room was ok . Said there was heated pool and was not.
Comment from Hotel Management
Mar 19, 2015 by Guest Relations Manager, Hotel Management
Thank you for taking the time share your experience at the hotel. We are glad that you enjoyed the location, as we are close to everything.