“Hotel Party”

Awesome.

“A cold weekend in Butler PA”

Nice hotel. Nice staff, very accomodating. They need to pay better attention to the maintenance and care of their parking lot. The termperature went to 4 degrees and the lot was not plowed and/or salted properly. It was very icy, causing falls and difficulty driving.

“Would gladly return”

We were visiting relatives in the area and found the accomadations comfortable

“OK for price”

Exhaust fan in bathroom didn't work, room was like a sauna.

“got the job done”

the insulation in the walls need to be revamped. when the hotel is full, there is NO hot water for showers

“Room was clean”

I was disappointed that the pool was closed during our stay.

“OK for the price and area.”

Good points: wireless internet worked well; air conditioner worked. Bad points: Not super clean; toilet didn't work very well; some of the cable stations were fuzzy. FYI: room service seemed to come around by 9 AM. And if you had your do not disturb sign out, they would call by 11 AM to see if you wanted your room serviced. OK if you're a morning person.

“needs work”

hard to find room from info given at front desk. undergoing renovations but they seemed minor compared to other problems in room.

“needs work”

Hard to follow the layout of the rooms & buildings. Seems dark & dank inside. Under renovations but appear to be going slowly.

“WILL NEVER RETURN”

I was in Butler for a family funeral, at which I was required to speak. It was greatly important that I be rested and prepared to speak the next morning at the funeral. I did not sleep at all that night. We arrived late due to travel. Just as I was about to fall asleep, which was difficult due to the noise from other guests, etc., I noticed that it was very cold in the room. When I investigated, I found that we had lost power (and thus heat). After putting on more clothes,etc. to stay warm, I was again just about to fall asleep. Then the fire alarm sounded, which continued for approx. 40 minutes, but seemed like an eternity. I attempted to resolve the bill with the manager at checkout, but was told he was unavailable. I informed the front desk personnel of my complete dissatisfaction, and that I would not be paying for the room, and that having not been able to resolve it with the hotel, I would be disputing it with my credit card. I will be in contact with you soon........ I do not intend to pay for being kept up all night in a cold room.............I would literally have had a better night outside in the car.