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Reviews of Wingate by Wyndham Butte City Center I-15/I-90

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 111 out of 238 reviews" "
Rating 8 - Good. 66 out of 238 reviews" "
Rating 6 - Okay. 33 out of 238 reviews" "
Rating 4 - Poor. 16 out of 238 reviews" "
Rating 2 - Terrible. 12 out of 238 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and kind for us weary travelers
Stayed 1 night in Apr 2024

6/10 Okay

Krista

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Shower curtain rod was coming loose, needed to be fixed.
Stayed 1 night in Apr 2024

10/10 Excellent

Inna, Spokane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sara

Liked: Staff & service
Smelled like marijuana in the halls and the toilet in our bathroom had the seat up and a skid mark in the toilet when we were first in the room. ( it wasn’t ours)
Stayed 1 night in Apr 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay and we will return.
Stayed 1 night in Apr 2024

10/10 Excellent

Bradley, Chadron

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to find. Check in was a breeze
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Was surprised at how nice the rooms were compared to the outside which looks a little worn out.
Stayed 1 night in Apr 2024

10/10 Excellent

Dona, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in, friendly reception thank you.
Stayed 1 night in Apr 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Apr 2024

10/10 Excellent

ANDREA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in we were told parking in street was the best option for our truck & trailer, however having been broken into on a different occasion while parked on street we considered refunding & moving to another hotel. However front desk gal was super helpful & we made something work.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was good except refrigerator had someone’s food left in it.
Stayed 1 night in Apr 2024

4/10 Poor

Keli

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Apr 2024
Response from Michael on Apr 5, 2024
Thank you for the positive review! We look forward to seeing you again in the future!

8/10 Good

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleased that the girl at the front desk was so informative. She gave us all the information about the property and its amenities. Gave us a room at the best price. Told us where some stores were located. She is the best!
Stayed 1 night in Apr 2024
Response from Michael on Apr 5, 2024
Thank you for the positive review! The front desk works hard to help in anyway they can.

8/10 Good

Amy, Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel looked recently renovated. It was clean and had a good breakfast. It was a bit noisy at night, but maybe not something that could be helped. Sounded like a lot of bigger trucks pulling in and out of the parking lot, and at one point someone pulled in and honked their horn at midnight. Again, not the hotels fault but maybe it was workers staying there. It was good for the price.
Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank you for the positive review! I apologize for the noise. This was a rare occurrence. We look forward to seeing you again!

10/10 Excellent

Scott

Traveled with family
Liked: Amenities
Lovely breakfast
Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank you for the positive review! We strive to make sure your day starts out right!

8/10 Good

Patrick, SCOTTSDALE

Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank your for the positive review!

8/10 Good

Stanley

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It is good
Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank you for staying with us and the reveiw! We look forward to your next stay!

6/10 Okay

David

Traveled with partner
The property was ok, good location. The check in was very slow.
Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank you for staying with us. I apologize for the slow check in. We were training new staff to better serve you.

4/10 Poor

lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Ran out of breakfast
Stayed 1 night in Mar 2024
Response from Michael on Apr 5, 2024
Thank you for staying with us. I apologize as our truck did not come in on time. We hope you will try us again in the future!

4/10 Poor

Lucy

Traveled with family
Asked for clean towels and never got them. Stairways we’re filthy - crumpled chips - the entire 3 days there. Outside garbage was overflowing for two days. First impression was not a good one.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 25, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us . Please visit again.

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us . Please visit again.

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

lori

Liked: Staff & service, property conditions & facilities
It’s a cheaper rate than some and therefore that’s what you get. But nothing wrong with it, has the basics and that’s all one needs
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

DaceyLee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Only problem was the water in the shower didn't get warmer than lukewarm. other than that, it's a great place to spend a few nights!
Stayed 2 nights in Mar 2024
Response from Michael on Mar 19, 2024
Thank you for the positive review. We look forward to seeing you again.

6/10 Okay

Sue

Traveled with family
Disliked: Amenities, property conditions & facilities
Nothing basically to eat for breakfast and no coffee
Stayed 1 night in Mar 2024
Response from Michael on Mar 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

6/10 Okay

Tari

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Michael on Mar 18, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff lady was amazing Gave us history of Butte Love her
Stayed 1 night in Mar 2024
Response from Michael on Mar 15, 2024
Thank you for the positive review. We look forward to seeing you again.

6/10 Okay

Pearl

Traveled with family
The window in our room would not lock and when we came into the hotel to check in the staff was very unorganized and didn’t inform people of the accommodations of the hotel
Stayed 2 nights in Mar 2024
Response from Michael on Mar 15, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

6/10 Okay

Shauna, Billings

Liked: Staff & service
N
Stayed 3 nights in Mar 2024
Response from Michael on Mar 13, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet place to stay
Stayed 1 night in Mar 2024
Response from Michael on Mar 12, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Williams

Traveled with partner
Dog friendly - easy to get to when you’re just passing thru town. If you book on Expedia definitely call the hotel to remind them you are bringing your dog. Not sure if reservations on Expedia notify them. $20 dog fee
Stayed 1 night in Mar 2024
Response from Michael on Mar 11, 2024
Thank you for the positive review. We look forward to seeing you again.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility
Stayed 1 night in Mar 2024
Response from Michael on Mar 11, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Darcy, New Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great for our 1 night; very clean and comfortable. Staff were amazingly friendly and helpful. The parking lot was somewhat littered and in need of TLC. Had 2 room keys but only 1 worked. Evening traffic was noisy until after midnight.
Stayed 1 night in Mar 2024
Response from Michael on Mar 7, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room good basic accommodations and breakfast
Stayed 1 night in Feb 2024
Response from Michael Clark on Mar 4, 2024
Thank you for the positive review. We look forward to seeing you again.

8/10 Good

Edward

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a great stop on our travels back to Canada 🇨🇦. Good casual dining close by. Would like an in room coffee maker but coffee is available in the lobby.
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 28, 2024
Thank you for the positive review. We look forward to seeing you again.

4/10 Poor

Emily

Stayed 1 night in Feb 2024
Response from Michael on Mar 25, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us . Please visit again.

8/10 Good

Karen

Stayed 1 night in Feb 2024
Response from Michael on Mar 20, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

6/10 Okay

Gerri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but aged. Staff were friendly. Bed wasn’t great but bearable. Breakfast was very basic but the sausage's were delicious. .
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 28, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

6/10 Okay

Judith

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 28, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 28, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 28, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again.

10/10 Excellent

Nina

Liked: Staff & service
It was alright
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 22, 2024
Thank you for the positive review. We look forward to seeing you again.

6/10 Okay

Shannon

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
It looks like they have done reservations. The rooms were clean with new flooring and beds, but the metal platform bed frames made noise whenever bumped and the shower was lukewarm ri cold every time.
Stayed 2 nights in Feb 2024
Response from Michael General Manager on Feb 22, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
booked and paid for a room over a month in advance to to have our room downsized cause we booked on a 3rd party site!!!
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 22, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us we are under new management , Please visit again

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great value, quiet and friendly staff.
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 22, 2024
Thank you for the positive review. We look forward to seeing you again.

4/10 Poor

Joseph

Business traveler
Liked: Cleanliness
They denied me the King Suite I prepaid for with a nonviable excuse.
Stayed 1 night in Feb 2024
Response from Michael on Feb 17, 2024
Thank you for the positive review. We apologize for any inconvenience you had staying with us. We look forward to seeing you again.

4/10 Poor

Christy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The check- in clerk charged me twice for the room because she hadn't been trained well. Our room, the king suite, was located as far away from the elevator as you could get, which was approximately a quarter mile away down a very long hallway.
Stayed 1 night in Feb 2024
Response from Michael General Manager on Feb 8, 2024
Thank you for the positive review. We apologize for any inconvenience you had staying with us. We look forward to seeing you again.