Lobby sitting area

Reviews of Ramada by Wyndham Butte

2.5 out of 5
Ramada by Wyndham Butte
2100 Cornell Ave, Butte, MT

Reviews

6.0
Rating 10 - Excellent. 187 out of 1019 reviews" "
Rating 8 - Good. 228 out of 1019 reviews" "
Rating 6 - Okay. 206 out of 1019 reviews" "
Rating 4 - Poor. 194 out of 1019 reviews" "
Rating 2 - Terrible. 204 out of 1019 reviews" "

6.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

David

Traveled with partner
Disliked: Staff & service
Not friendly
Stayed 1 night in Mar 2024

8/10 Good

John

Stayed 2 nights in Mar 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The check in process and the Front desk staff were friendly and helpful. The bathroom was very small and the hotel was very noisy until about 3:00 am!
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
We are very sorry about the noise over the weekend st Patrick's Day is a big thing here and we tried our best to keep everyone in check. Thank you for the feedback.

2/10 Terrible

Kat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Cynthia

No shower curtain..couldn’t get tv to work…hallway dirty with some liquid spilled.
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for letting us remedy those issues for you immediately. We hope you visit again.

6/10 Okay

Jasmine

Traveled with family
Liked: Staff & service
Under renovation so was dusty. The fitness area was very disappointing…two rusty machines and a weight rack with no weights.
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for the feedback and we apologize for the dust and our fitness room being closed. We are under renovations and we are currently moving and renovating the fitness room. We hope you visit us again.

2/10 Terrible

Kylie

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First arriving there the staff did not understand the credit card number being different due to me booking through a 3rd party online website. Second the hotel smells like cigarettes and is very musty. The hotel appliances (fridge, microwave and outlets) did not work and the fridge smelt so bad. Third the staff and manager accused my guests (family and friends) of things that were not true and they were very rude about it and never apologized about the accusations after finding out it wasn’t true. They stormed into the room while someone was in the bathroom and forced them to come out of the bathroom all to accuse him of something that wasn’t true and was proven to be not true. They gossiped about the accusation to all the rest of the staff “cleaners” even thought they should have never been involved. I was highly disappointed and hope they treat their future guests no matter the age group with more respect. After all people are paying for rooms that weren’t even in working order and never cause any issues.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 25, 2024
Hello we are very sorry to hear that you were unhappy with your stay due to staff trying to locate the drug users in your group. I can say that no one stormed into your room and that the door was left open and 2 staff call out into the room due to the smell coming from inside. The guy I. The bathroom opened the door with a lighter in his hand. Weither you know what your friends do or not is not our concern, our concern is for the children staying at our hotel that are subjected to what your friend was doing and it is toxic and harmful. Our other cleaners up on that floor overheard you all talking about it in your room and then the guy seeking out any staff member that would listen to plead his case was quite a give away of guilt. Next time you stay somewhere please think of your surroundings and the kids that maybe around your room before unwillingly subjecting them to harmful substances. Thank you for your feedback.

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent room for a good price. Very friendly front desk staff
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for recognizing our staff we appreciate your feedback. We hope to see you again.

8/10 Good

Mcbeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Ryan

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Our floors had a bunch of dirt on them and the bed had dirt in the sheets. The location of the room was unfortunate on our end because a bunch of people were trying to destroy the vending machine and making a ton of noise. We called the front desk and yelled at the group of guys but it continued through the night.
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
We are very sorry for the group of drunk guys that were trying to destroy our vending machine. Upon investigating in the morning we found what room they were in and we charge them and make sure that they left that day. Saint Patrick's Day is it big holiday in this town does not give them the right to disturb other guests or try to destroy others property. We do really apologize that you were Disturbed and we hope to see you again sometime when there's not a bunch of drunken college kids running around.

2/10 Terrible

Bob

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing we liked, very dirty, noisy, no elevator to 2nd floor, carpets haven't been vacuumed, large flooded area in parking lot. Dirtiest place I've ever stayed at.
Stayed 1 night in Mar 2024
Response from Manager on Mar 25, 2024
We are terribly sorry you felt that you stay wasn't up to your standards we are currently under a remodel and you must have been in the wing that has not been remodeled yet. We do apologize for any inconvenience this may have caused you and we hope you give us another chance in the future.

4/10 Poor

Hansel

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a vacuum
Stayed 4 nights in Mar 2024
Response from Manager on Mar 25, 2024
Thank you for your feedback.

6/10 Okay

Cynthia

Stayed 2 nights in Feb 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and breakfast was better than most.
Stayed 1 night in Feb 2024
Response from Manager on Mar 7, 2024
Thank you for staying with us. We hope to see you again.

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Aged facility.
Stayed 1 night in Feb 2024
Response from manager on Mar 5, 2024
Thank you for your feedback. We are updating the hotel as quick as we can and we hope you visit us once it is completed.

6/10 Okay

Charlene

Traveled with group, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very rude and short tempered, they never had any clean towels, the outsde doors wouldnt unlock and had to constantly get our cards reactivated
Stayed 3 nights in Feb 2024
Response from Manager on Mar 5, 2024
We are very sorry to hear that your stay was less than pleasant. Magnetic cards deactivate when near cell phones etc. Thank you for the feedback.

4/10 Poor

Marion

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Snow and huge puddle in parking lot. Lots of Dog poop on top of snow on sidewalks. Inside of rooms not vacuumed. Stayed the night to avoid incoming snow today, will never stay in this location again.
Stayed 1 night in Feb 2024
Response from Manager on Mar 5, 2024
We are sorry your experience with us wasn't up to standard. We appreciate the feedback.

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Manager on Mar 5, 2024
Thank you for your feedback.

4/10 Poor

Danelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, the parking had tons of potholes and needed to be plowed, our rooms weren’t cleaned on time. I booked 3 rooms and none of them were clean until 2 hrs after check in time, very unprofessional people working there. Dressed in pajamas and not in work attire. I would not ever stay there again and wouldn’t recommend anyone either. I am very disappointed and I would be so embarrassed if this was my business!!
Stayed 1 night in Feb 2024
Response from Manager on Feb 19, 2024
Hello, we are sorry to hear that you were unhappy with your stay at our property, and we do apologize for the delay with your room as we were sold out the previous night, unfortunately it does take time to thoroughly clean the rooms. All our staff are professional and I'm not sure who you think you saw in pajamas, but they didn't work for us. Thank you for your feedback.

4/10 Poor

Kayla

Stayed 1 night in Feb 2024
Response from Manager on Mar 25, 2024
Thank you for your feedback and we hope you give us another chance in the future.

10/10 Excellent

David, Courtenay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
Thank you for your rating. We are glad you enjoyed your stay with us.

2/10 Terrible

Gordon Lynn

Liked: Cleanliness, staff & service, amenities
Had neighbors from hell. Children loud and destructive. Tried to get through the connecting door. Noise didn’t stop till 10:30.
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
We are very sorry to hear this and wish we would've known during your stay so we could've resolved that issue. Thank you for letting us know.

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 18, 2024
Thank you for your feedback

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service
Plow the parking lot and shovel the walkways!!!!!!!!!!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 18, 2024
Thank you for your feedback, we are doing our best to try and remedy that issue.

10/10 Excellent

Christine

Stayed 2 nights in Jan 2024
Response from Manager on Mar 25, 2024
Thank you for your feedback we hope to see you again.

6/10 Okay

Ryan

Stayed 2 nights in Jan 2024
Response from Manager on Feb 18, 2024
Thank you for your feedback.

8/10 Good

Terrance

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room. Breakfast sucked
Stayed 1 night in Jan 2024
Response from Manager on Feb 18, 2024
We are happy to you enjoyed your room and we are working on addressing this issue.

8/10 Good

Kristy, Parkland County

Stayed 1 night in Jan 2024
Response from Manager on Mar 25, 2024
Thank you for choosing to stay with us we appreciate your feedback and we hope to see you again.

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off freeway, good staff, big room
Stayed 1 night in Jan 2024
Response from Manager on Feb 18, 2024
Thank you for visiting our hotel, we appreciate the feedback.

10/10 Excellent

Nina

Traveled with partner
Disliked: Staff & service
It was a decent start
Stayed 1 night in Jan 2024
Response from Manager on Feb 26, 2024
We are very glad you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Randolph

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Very aged but they try to maintain it
Stayed 1 night in Jan 2024
Response from Manager on Feb 26, 2024
Thank you for your feedback, everyone does the best they can to keep up on everything.

4/10 Poor

Shawna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no snow removal. dirty room. towels had poop wiped on one of them.
Stayed 2 nights in Jan 2024
Response from Manager on Feb 23, 2024
We are very sorry to hear this and we hope you give us another chance in the future. Thank you for your feedback.

8/10 Good

Cheryl

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Amenities
price, awesome The food cooking smell in the hallway I didnt like.
Stayed 1 night in Jan 2024
Response from Manager on Feb 23, 2024
We are glad you enjoyed your stay and we apologize for the food smell in the hall. We appreciate your feedback.

8/10 Good

Kody

Stayed 1 night in Jan 2024
Response from Manager on Feb 23, 2024
Thank you for choosing to stay with us, we hope you visit again. Thank you for the feedback.

4/10 Poor

Jack

Traveled with family
Disliked: Staff & service, property conditions & facilities
Key cards wouldn’t work even after being ‘fixed ‘by front desk. No bath tub mat. Nearly fell! Breakfast pans were nearly empty. Bathroom floor needed sweeping/ cleaning!
Stayed 1 night in Jan 2024
Response from Manager on Feb 23, 2024
We are very sorry to hear this and we will be addressing these issues immediately. Thank you for your feedback.

6/10 Okay

Taina

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 23, 2024
Thank you for your feedback.

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 18, 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Crystal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a room overlooking the pool. Immediately upon opening room door, we were faced with a strong mildew/chlorine odor. The bathroom shower grout probably has not been scrubbed in 80 years, full of mold. There was a huge clump of hair on the shower wall. Our shears were stained. Overall the building is run down and needs a face lift/paint job. It's pretty bad. Will never stay here again and will never recommend to family. Probably the worst Ramada I've ever seen. Motel 6 might actually be nicer. I've heard the Days Inn is better quality for the price. Neighbors were super loud. Doors slam. Dogs barking. Staff were kind.
Response from Manager on Jan 9, 2024
We are very sorry to hear that you were unhappy with your stay. We are currently updating our property one side of the building at a time and hope you give us another chance when we are finished. We appreciate your feedback.

8/10 Good

Robert

Liked: Staff & service, amenities, property conditions & facilities
Dated, but nice property. Walked into the room and found a pair of glasses on the floor, so not sure the room was fully cleaned. Overall it was a good stay.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 9, 2024
We are glad you enjoyed your stay. We are updating the property and we hope you visit us when it is finished for an even better experience. Thank you for your feedback.

10/10 Excellent

JEFF

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy Bed and clean room.
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Thank you for choosing to stay with us. We appreciate the feedback.

8/10 Good

jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Thank you for staying with us, we appreciate the feedback.

2/10 Terrible

Frances

Stayed 1 night in Dec 2023
Response from manager on Feb 23, 2024
Thank you for your feedback

10/10 Excellent

Marianne

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on Jan 9, 2024
We are glad you enjoyed your stay thank you for the feedback.

4/10 Poor

Dustin

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Super dated
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Thank you for the feedback.

8/10 Good

Celena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Jan 9, 2024
Thank you for staying with us and we appreciate your feedback.

8/10 Good

Gary

Traveled with family
Scammed with a charge
I like the idea of the casino/bar in the hotel. That’s why I stay there. The rooms are clean. The front desk clerk, Riley, was exceptionally nice and friendly.only problem after I booked through Expedia and paid them your local Ramada Inn-Butte-billed me for $112.62 and when I called they told me it’s not them so called your corporate who referred me to hotels. Com. They are at least checking into it. I am going to dispute the charge on my visa because I’m not paying for your hotel’s mistake
Stayed 2 nights in Dec 2023
Response from Manager on Jan 9, 2024
We are sorry to hear this was an issue and upon looking into this the prepaid card that was from your third party booking was declining. We are sorry for any inconvenience this has caused you. Thank you for your feedback

6/10 Okay

rafiq

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
We appreciate your feedback.

6/10 Okay

Sarah

Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Thank you for staying with us, we appreciate the feedback.

2/10 Terrible

Tanya

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
We appreciate your feedback.

8/10 Good

Brenda

Stayed 1 night in Dec 2023
Response from Manager on Dec 28, 2023
We appreciate your feedback