Seasonal outdoor pool, sun loungers

Reviews of Hotel Hospes Palacio de Arenales & Spa

5 out of 5
Hotel Hospes Palacio de Arenales & Spa
Contrada 521 Km 52, 100, Caceres

Reviews

9.0

Wonderful

Rating 10 - Excellent. 97 out of 159 reviews" "
Rating 8 - Good. 48 out of 159 reviews" "
Rating 6 - Okay. 9 out of 159 reviews" "
Rating 4 - Poor. 4 out of 159 reviews" "
Rating 2 - Terrible. 1 out of 159 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a lovely, well run property with friendly staff. the only annoyance we a call from the spa asking if we’d like any services (we were mid-nap after a long day of travel)
Stayed 1 night in Feb 2024
Response from Mikel Martín, Front Desk Manager on Mar 6, 2024
Dear customers.Thank you very much for your comments and for taking the time to share them with other users.We are glad to hear that you enjoyed your stay.We look forward to welcoming you back to our facilities in the future.Best regardsReservations Department

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful. The car charging was very welcome. However, as vegetarians we were very let down in the restaurant. The advertised veggie options featured a couple of starters and no main courses. We were offered a plate of grilled veg. Not what us expected in a hotel of this quality.
Stayed 1 night in Feb 2024
Response from Mikel Martín, Front Desk Manager on Feb 5, 2024
Dear CustomerThank you very much for your review and comments.We are glad to hear that you enjoyed your stay and we take note of your comment about the vegetarian options.We look forward to welcoming you back soon.Best regards

8/10 Good

Yuwan

Traveled with partner
Liked: Cleanliness, staff & service
It is very convenient to park at the front of spa, having one hour free access to Spa is nice. Our room had one one small bin which was broken too.
Stayed 1 night in Jan 2024
Response from Mikel Martín, Front Office Manager on Jan 27, 2024
Dear CustomerThank you very much for your confidence in Hospes Palacio de Arenales & SPA. Your comments help us to improve every day.We look forward to welcoming you again in the future.Best regards

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience.
The hotel has a delightful ambience. Set in open country with livestock and storks for company it provides a lovely retreat from the close, but not heard, north/south motorway. We chose it for its convenience as a stop over journeying south through Spain. Dinner was a treat and the breakfast offered a wide choice to suit all tastes and including such things as branded cereals with cooked options too which isn't always the case in Spain. The bacon and eggs were really tasty. Would definitly visit again.
Stayed 1 night in Dec 2023
Response from Mikel Martín, Jefe de Recepción on Dec 21, 2023
Thank you very much for your review. We are glad to hear that you enjoyed your stay.Best regards

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff very friendly.
Stayed 1 night in Nov 2023
Response from Mikel Martín, Front Office Manager on Dec 4, 2023
Thank you very much for trusting Hospes Palacio de Arenales & SPA*****Cáceres

10/10 Excellent

melody

Stayed 1 night in Sep 2023
Response from Jorge Sánchez Director on Sep 20, 2023
Estimada Sra. Melody, Muchas gracias por haber elegido el hotel Hospes Palacio de Arenales & SPA y por el tiempo dedicado a compartir su experiencia. Esperando tener el placer de recibirle de nuevo en Cáceres o en cualquiera de nuestros diez destinos Hospes, le saluda muy atentamente.

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Mikel Martín, Front Desk Manager on May 26, 2023
Thank you very much for your review of Hospes Palacio de Arenales & SPA

10/10 Excellent

Anthony

Stayed 1 night in May 2023
Response from Mikel Martín, Front Desk Manager on May 26, 2023
Thank you very much for your review of Hospes Palacio de Arenales & SPA

10/10 Excellent

Maria leticia

Stayed 2 nights in Apr 2023
Response from Dpto. Recepcion on Apr 26, 2023
Buenas tardes,Muchas gracias por su confianza en Hospes Palacio de Arenales & SPA*****.Sería un placer recibirle de nuevo.Reciba un cordial saludo

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service
This place is amazing! The staff is wonderful and the area is very peaceful with excellent food and services. I hope to come back soon.
Stayed 1 night in Apr 2023
Response from Mikel Martín, Front Desk Manager on Apr 14, 2023
Dear CustomerThank you very much for your comment and assessmentWe look forward to seeing you on future visits to Cáceres.Best regards

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Mikel Martín, Jefe de Recepción on Mar 25, 2023
Estimado cliente,Muchas gracias por valorar Hospes Palacio d Arenales & SPA*****Cáceres

8/10 Good

Jennifer

Stayed 1 night in Feb 2023
Response from Mikel Martín, Jefe de Recepción on Feb 23, 2023
Estimado clienteMuchas gracias por su valoración y experiencia.Estaremos encantados de volver a recibirle en nuestras instalaciones.Reciba un cordial saludo

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Mikel Martín, Jefe de Recepción on Feb 1, 2023
Estimado clienteMuchas gracias por valorar Hospes Palacio de Arenales & SPA*****Cáceres

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Hotel Hospes Palacio de Arenales & Spa***** on Jan 12, 2023
Dear Kathryn,Thank you very much for choosing the Hospes Palacio de Arenales & SPA hotel and for taking the time to share your wonderful experience. We are truly delighted that you enjoyed your stay.We look forward to welcoming you again.

10/10 Excellent

HEMENDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Good ambience.
Stayed 1 night in Oct 2022
Response from Mikel Martín. Jefe de Recepción on Oct 16, 2022
Estimado cliente.Le agradecemos sus comentarios y valoración.Estaremos encantados de volver a recibirles en nuestro establecimiento.Reciba un cordial saludo.

10/10 Excellent

Lorenza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very quiet and relaxing. The staff is very friendly.
Stayed 2 nights in Jul 2022
Response from Mikel Martín, Front Office Manager on Jul 26, 2022
Dear customer. Thank you very much for your confidence and appreciation. It is a pleasure to know that you enjoyed the tranquility of the establishment and the friendliness of our staff. We hope to welcome you again soon. Best regards

10/10 Excellent

Julie

Stayed 1 night in Jul 2022
Response from Mikel Martín, Front Office Manager on Jul 26, 2022
Dear Customer Thank you very much for your confidence and appreciation. We look forward to welcoming you again soon. Best regards

8/10 Good

Nicholas James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful facilities; the pool and spa was excellent but would be good to allow kids to be able to swim for more than a few hours per day. The room was large and airy. The dinner at the restaurant was superb; only area of improvement is the staff seemed overwhelmed with the number of diners and took a while to get service.
Stayed 1 night in May 2022
Response from Mikel Martín. Front Office Manager on May 8, 2022
Dear customer. Thank you very much for your confidence. We appreciate and take note of your comments. Best regards.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the Desert
This is a truly beautiful hotel where you can come to recharge your batteries. The rooms are lovely and spacious and the staff are very friendly and attentive. We had booked a Junior Suite which was on two floors and my only criticism is that when you stand up from the sofa you can easily bang your head on the stairs, which both myself and my husband did! The hotel provided beds and bowls for our two fur babies and they even gave them a treat each which was a lovely touch. We visited out of season so it was very quiet. The food is also delicious and although there wasn’t a huge choice, what we had was lovely. We will definitely be back
Stayed 2 nights in Feb 2022
Response from Irene Morro, 2ª Jefe de Recepción on Feb 14, 2022
Dear Anna, Thank you very much for choosing the hotel Hospes Palacio de Arenales & SPA. We are delighted that you enjoyed your stay, especially the treatment of the staff, please be assured that we will pass on your congratulations. Hoping to have the pleasure of welcoming you again, we send you our best regards.

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2021
Response from Reception Department on Dec 11, 2021
Dear Customer Thank you very much for your confidence and appreciation. We look forward to welcoming you again in the future. Best regards

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Good quality room
Arrival checkin was tough as the reception didn’t speak English very well. When we were shown to our room he didn’t explain a/c controls very well so the room was v hot on arrival. I then sought out some cups in the room as there were non in sight simply plastic cups, the restaurant staff offered me two crystal glasses for our tea! Then they offered us green tea or Jasmin. I gave up at this point. Eventually the night shift girl came to the room after explaining one hour later that we simply wanted a cup of english breakfast tea and for the a/c to be cooler. She was great and brought us some black tea, and milk, but it was hot so we gave in and accepted what was given. The room however was spacious and sunken bath great but difficult to get out of without skilful manoeuvring, having had a hip replaced I didn’t want another! The bed was extremely comfortable and the room was very quiet so full marks to the establishment there. We were only there for the night but overall it was value for money, oh yes and free parking too.
Stayed 1 night in Oct 2021
Response from Reception Department on Dec 11, 2021
Dear Customer Thank you for your confidence in Hospes Palacio de Arenales & SPA. We appreciate your comments that help us to improve every day. We hope to welcome you again soon in our facilities. Best regards

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very quiet and relaxing
Stayed 1 night in Sep 2021
Response from Mikel Martín, Front Office Manager on Sep 23, 2021
Dear customer. Thank you very much for your confidence in Hospes Palacio de Arenales & SPA. We hope to welcome you again soon in our establishment. Yours faithfully.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and friendly staff. Food excellent. Will definitely book to again.
Stayed 1 night in Jul 2021
Response from Mikel Martín, Front Office Manager on Jul 27, 2021
Dear client Thank you very much for choosing Hospes Palacio de Arenales & SPA ***** and for your comments. We look forward to welcoming you on future occasions. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Mikel Martín. Jefe de Recepción on Sep 9, 2020
Estimado cliente Muchas gracias por su confianza en nuestro establecimiento. Estaremos encantados de volver a recibirle en su próxima visita a Cáceres. Le saluda atentamente

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Pillows could be more comfortable otherwise it was very good. I think you need to cater to a more cosmopolitan audience in terms of the TV
Stayed 1 night in Nov 2019
Response from Mikel Martín. front Office Manager on Nov 18, 2019
Dear client Thank you for your trust in Hospes Palacio de Arenales & SPA. We appreciate your comments and we are pleased to hear that you enjoyed your stay. We will be happy to welcome you again soon. Yours sincerely.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, as was the bathroom. The spa was excellent. There was a big problem with the food however and, as such, I can’t give this hotel five stars. After a long drive we checked in and wanted dinner around 6:30 pm. We were told that the kitchen didn’t open until 8 pm but, on further enquiry, we were told that the bar in the hotel served tapas. We went and had a drink in the bar and chose some Tapas dishes only to be informed that they weren’t available until, yes you’ve guessed it, 8 pm when the kitchen was open! Our only choice was a small 8 inch pizza which arrived straight out of the packet and into the oven and was probably the worst pizza ever. Pathetic. We then chose a desert, again not available until after 8 pm, so we were served an ice cream lolly from the freezer, which was 10 times tastier than the pizza. Went to bed hungry and somewhat disappointed with the service in this hotel which otherwise would have been very enjoyable. Breakfast was great; perhaps the chef had stayed on all night to cook it for us in the morning.
Stayed 1 night in Nov 2019
Response from Hotel Hospes Palacio de Arenales & Spa***** on Nov 5, 2019
Dear guest, Thank you very much for choosing the hotel Hospes Palacio de Arenales & SPA and for the time spent sharing your experience. We are glad to know that I enjoy our facilities and spa. On the other hand we regret your bad experience with our food service, please be assured that we will review the case. We hope that in the future we will be given the opportunity in our establishment or in any of our nine hotels.

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently very gooð
We have stayed several times before. Each stay is a delight. This time is no exception. Staff very good. Food wonderful. Looking forward to the next visit when the hotel will have undergone refurbishment.
Stayed 1 night in Oct 2019
Response from Hotel Hospes Palacio de Arenales & Spa***** on Nov 3, 2019
Dear guest, Thank you very much for choosing the hotel Hospes Palacio de Arenales & SPA and for the time spent sharing your experience. We are glad to know that you enjoyed our establishment and its staff as on other occasions. As always we will be happy to welcome you once our reforms are finished.

8/10 Good

Fouzia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It very good only one thing about spa they give only one hour is not enough apart that it was nice and also about watching films in the television he should be in English
Stayed 1 night in Sep 2019
Response from Hotel Hospes Palacio de Arenales & Spa***** on Sep 30, 2019
Dear guest, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. Please be assured that we take note of your suggestion in order to improve our services in the future. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mikel Martín. Front Office Manager on Aug 23, 2019
Dear guest, Thank you very much for sharing your experience with other travelers. We hope to have the pleasure of being able to assist you again in the future.

8/10 Good

tami barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was very pleasant
Stayed 2 nights in Jul 2019
Response from Hospes Palacio de Arenales & Spa***** Cáceres on Aug 6, 2019
Dear Mrs. Barak, Thank you very much for sharing your experience with other travelers. We hope to have the pleasure of being able to assist you again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and spa
Great property and fantastic service. Spa service and massage was also wonderful. The cafeteria staff was very attentive and helpful with warm smiles that made you feel at home. Open space carpark 50M next to the spa is free but underground sheltered carpark is chargeable. Room has everything needed and toiletries are nice and generous but note there is no temperature control and air conditioning at this time of the year,
Stayed 1 night in Jun 2019
Response from Mikel Martín on Jun 19, 2019
Dear guest, Thank you for choosing Hospes Palacio de Arenales & SPA***** for your recent visit to Cáceres and for taking the time to share your experience with other travelers. We all look forward to welcome you back With best regards,

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet, comfortable stay
Quiet location just outside town.
Stayed 2 nights in May 2019
Response from Jorge Sánchez, General Manager on May 21, 2019
Dear Mr. George, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. Thank you for enabling us to give credit where it is due, like hotel location. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, charming hotel
All in all a great stay!
Stayed 1 night in Feb 2019
Response from Mikel Martín, Jefe de Recepción on May 29, 2019
Dear guest. Your comment is very important for us. We hope to receive you in our Hotel in your next stays in Cáceres

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing escapade
We were searching for quiet comfortable hotel with a SPA close to Cáceres and we were definitively spot on. The service was impeccable, super nice staff and good breakfast. Rooms and building in general were very clean. The SPA is also quite good for a hotel SPA. The pool is bigger than in many other hotels offering similar services. While transportation is needed to go visit Cáceres, it is just a few minutes away. It is also just a few minutes from the amazing Vostell Malpartida museum.
Stayed 1 night in Dec 2018
Response from Mikel Martín. Front Office Manager on Dec 25, 2018
Thank you so much for your choice and to share your experience. We're very glad to know that you enjoyed every aspect of your stay and our environment. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards,

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AN EXCELLENT STAY
Stayed 1 night in Nov 2018
Response from General Manager on Dec 4, 2018
Dear guest, Thank you for your choice, we are glad to know that your enjoyed. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. Sicereley, Jorge Sánchez

10/10 Excellent

Stephen, Ottawa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is not far from the main highway yet the setting is rural and the rooms are quiet. The spa is great and the breakfast was top notch. Staff were very helpful.
Stayed 3 nights in Nov 2018
Response from Mikel Martín, Front Office Manager on Nov 21, 2018
Dear guest, Thank you for choosing Hospes Palacio de Arenales & SPA***** for your recent visit to Cáceres and for taking the time to share your experience with other travelers. We all look forward to welcome you back With best regards,

8/10 Good

Anthony, ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, resturaunt excellent. Will go again when next in Spain.
Stayed 1 night in Nov 2018
Response from General Manager on Nov 8, 2018
Dear guest, thank you very much for your stay. We are pleased to welcome you again. Kindest Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from General Manager on Nov 6, 2018
Muchas gracias por valorar el hotel Hospes Palacio de Arenales & SPA. Esperamos recibirle de nuevo en Cáceres o en cualquiera de nuestros nueve hoteles Hospes en España. Le saluda atentamente, Jorge Sánchez

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
We had 2 nights in a lovely super comfortable suite, in a very smart hotel, with a great spa. Hotel is well located for easy 5 minute drive to access the very interesting historical town of Caceres.
Stayed 2 nights in Oct 2018
Response from General Manager on Oct 22, 2018
Dear guest, Thank you very much to choice Hospes Palacio de Arenales & SPA hotel and for share your experience. We are glad to know you enjoyed your stay. We look forward to welcome you back at the Hospes Palacio de Arenales & Spa. Your sincerely. Jorge Sánchez

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis
After a day long drive from the south coast the hotel was a perfect oasis. Use of the Spa was an added bonus, the room was delightful and the restaurant, food and service commendable. A perfect night's sleep in blissful luxury while a thunderstorm raged in the wee hours.
Stayed 1 night in Sep 2018
Response from General Manager on Oct 22, 2018
Dear Mr.. Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and will make sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards, Jorge Sánchez General Manager

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was exalent in fact we are back again for the 5th time on the 21 st of September for 5days and looking forward to our stay
Stayed 1 night in May 2018
Response from General Manager on Oct 22, 2018
Dear guest, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your 5th visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and will make sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due. We all look forward to welcome you back again at the Hospes Palacio de Arenales & Spa. With best regards, Jorge Sánchez

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, loved the location and beautiful old building, we stayed on the lower level which were originally the stables! Decor was beautiful and we were given a one hour spa booking which was lovely before we drove into town for dinner. Staff was great and although some didn't speak English we were able to communicate with our little knowledge of Spanish. The room was very comfortable and we we slept so well and were impressed with the beautiful town and all the hospitality from the locals. Definitely was not expecting much but was very satisfied and would come back here for a a longer stay one day!!! Gracias
Stayed 1 night in Aug 2018
Response from Mikel Martín on Aug 22, 2018
Dear guest, Thank you very much for your trust and reservation at Hospes Palacio de los Arenales & SPA ***** for your stay in Cáceres. We appreciate your comments and we are glad that your stay was good. Sincerely

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retirement road trip
First trip here but an amazing hotel with excellant staff. From the Cava on arrival a great room good spa and superb food and wine we will certainly be retuning to this hotel
Stayed 2 nights in May 2018
Response from Jorge Sanchez General Manager on Jul 3, 2018
Dear guest, Thank you very much for choosing to stay at the Hospes Palacio de Arenales & SPA. It is always a sincere honor to hear from guests who thoroughly enjoyed their stay and will make sure to share your kind comments with the whole team. We are delighted that we had the placer to be at your service and look forward to welcome you back at the Hospes Palacio de Arenales & SPA in Caceres., Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic spot
Very relaxing and scenic location. The gym needs work, and pool hours were limited and pay per hour. Rooms very nice and modern. Great staff.
Stayed 2 nights in Apr 2018
Response from Jorge Sánchez - General Manager on Apr 9, 2018
Dear guest, Thank you for taking the time to share your experience with us during your recent stay. We are glad to know you liked our hotel, especially our staff. We look forward to welcome you back at the Hospes Palacio de Arenales & SPA. Your sincerely,

10/10 Excellent

ABee, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Spa
This was a one night stop off for us en route to The Algarve. It's a beautiful place in a lovely setting, ideal for relaxing. The staff are very attentive. The buildings have been tastefully renovated and decorated. Unfortunately for us we were forced to share the common space with a very noisy, ill behaved (screaming) toddler.
Stayed 1 night in Mar 2018
Response from Jorge Sánchez - General Manager on Apr 9, 2018
Dear guest, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & SPA for your recent visit to Cáceres and sharing your experience. We appreciate your invaluable feedback to improve every aspect. We are delighted that we had the opportunity to be at your service and look forward to welcome you back. Sincerely,

8/10 Good

Darko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jorge Sánchez - General Manager on Apr 9, 2018
Dear guest, Thank you very much for your choice. We all look forward to welcome you back at the Hospes Palacio de Arenales & SPA. With best regards,

10/10 Excellent

tly6, Wet Allis, Wi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country location
This if s a great hotel outside of the hustle and bustle of the city. Quit, peaceful, and nice spa. The restaurant serves excellent food.
Stayed 1 night in Oct 2017
Response from GM on Nov 28, 2017
Dear guest, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and will make sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due, in special our SPA and restaurant. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards, Jorge Sánchez General Manager

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quite restful hotel
Stayed on the way to southern Spain. Love this hotel for location, just off the motorway. Staff are always friendly here and the breakfast is wonderful. Had a complimentary massage this time which was wonderful after a long drive. Hotel is very quite but we like that to get a good nights rest and the spa area is lovely.
Stayed 1 night in Jun 2017
Dear guest, Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and will make sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards, Jorge Sánchez General Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic spa hotel on journey from north to South
A fabulous hotel and free spa, which was a perfect break on journey down to Southern Spain.
Stayed 1 night in Jun 2017
Dear guest. Thank you for choosing to stay with us at the Hospes Palacio de Arenales & Spa for your recent visit to Cáceres. It was a pleasure to host you and thank you for taking the time to share your experience with other travelers. It is always a sincere honor to hear from guests who thoroughly enjoyed every aspect of their stay and will make sure to share your kind comments with the whole team; thank you for enabling us to give credit where it is due. We all look forward to welcome you back at the Hospes Palacio de Arenales & Spa. With best regards, Jorge Sánchez General Manager

10/10 Excellent

classy83, florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing is the word
Arriving we were offered a glass of cava and also a glass of water. Getting to my room the aroma o f lavender I kept breathing. Felt so relaxed. We were able to use the spa for an hr which the receptionist mentioned it and reserved the spa for us. Also, we were able to have dinner and the restaurant they have. The bread,olive oil from the region was soo good! our meal was excellent! The waiters were very attentive and so courteous. We were definitely return. Thwhole staff were wonderful.