This is a difficult review to write. Overall, we liked the Riu Chiclana better than this review will sound. The food was very good. The service staff friendly, helpful and charming. The rooms were clean, the pools were beautiful and the beach is incredible. However, there are some downsides. The hotel is an older property and is showing its age. It needs some major repairs and, possibly, some reconstruction. The rooms are small, windowless and claustrophobic. The air conditioning is older and doesn't work very well. Also, this is a resort for people who do not want to do anything but sit in the sun and relax by the water. The hotel is miles from anywhere you might want to visit and there is only one tour operator to speak with if you want to go off property. This tour operator has very limited offerings. The front desk staff is very nice and tries to be helpful but most of the information received about things that were not on the property was wrong. Overall the ClubHotel Riu Chiclana deserves 4 stars and I would give it 4.5 if I could but it isn't perfect.