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Reviews of Hotel Al Andalus Jerez

2 out of 5
Hotel Al Andalus Jerez
Calle Arcos 29, Jerez de la Frontera, Cadiz

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 87 reviews" "
Rating 8 - Good. 43 out of 87 reviews" "
Rating 6 - Okay. 15 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a pathetic room!
This has got to be one of the worst rooms that I have ever stayed in. First, the lady at the desk was very rude. She spoke no English or French or German but still insisted on shouting in Spanish although I told her that I didn't understand. The main complaint however was how filthy the room was. Dirty and greasy. How the cleaning lady kept her job is a mystery. The walls were stained as well. The room was falling apart. AC worked but the cover was missing and it blew bits of black debris all over the floor. There may be some nice rooms but I wouldn't bet on it. Besides, do you want to take a chance?? Stayed in room 10, by the way.
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good location good air conditioning nice area on main floor to relax
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
loved the old traditional character of the property; it’s central location; the lovely, friendly staff on the front desk. Excellent value for money!
Stayed 2 nights in Jun 2019

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff, shame about the hotel
Jerez is a great city to visit. Unfortunately this hotel was a little tired and could do with an overdue makeover. The room was small, bathroom had seen better days. Expensive for what it was. Friendly staff is the saving grace.
Stayed 1 night in May 2019

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old facility, but well maintained and functional.
Friendly staff and excellent service. Thank you.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic Building and Location, absolutely beautiful and truly covenient, free 24hr parking (but) only on Saturday Nights and all day Sundays. Very helpful at 24hr reception which is a big plus throughout Al-Andaluz. If you rent a car, watch out for SUPER NARROW STREETS and possible scratches to the vehicle. Always carry GPS.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Central old style Spanish on street hotel
A very pleasant old style Spanish hotel with about 30 rooms. Some big pictures and murals added to the sense of being in wonderful Jerez. Very near to a couple of excellent sherry bodegas and the shopping centre. Breakfast was simple with good coffee for 4 euros. This was welcome as the rooms don’t have drinks facilities. Two inner courtyards, one open and the other with a glass rooof provided excellent common areas to relax. Attentive and informed pleasant service. Very good for the price.
Stayed 2 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches, broken shower door
Nothing to add, if you only accept positive reviews why bother
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for the buck
Was able to check in early. Staff was very helpful with points of interest and directions. Hotel very quaint and centrally located. Wold stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely little hotel. Large, clean rooms. Breakfast is available for 4 euros. Great location.
Stayed 1 night in Sep 2017

6/10 Okay

Ronald, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking a nightmare
Parking is on street and every possible place taken. We had to park some distance away in a metered area. Hotel quaint otherwise.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Spanish Hotel in the heart of Jerez
Only booked for one night as a stopover to see the city. A very traditional Hotel clean and tidy with very helpful staff. One of two couples who stayed.so our friends also enjoyed the visit. There view was that it was a hotel that they would normally book but were glad I had.

6/10 Okay

Ashish, London

Nice comfy budget hotel close to city centre.
Nice comfy budget hotel close to city centre. Overall decent experience.

4/10 Poor

Verified traveler

Disliked: Room comfort
I think 3.5 stars is very much over rated! Try a 2* and you may be close.

8/10 Good

Harri

Liked: Cleanliness, staff & service
Positively different, personal small hotell
Beautiful inside court surrounded by rather small rooms. Arabic romantic atmosphere with flowers and decorative walls. Downside was lack of any breakfast possibility. Good money value in the cat two star hotel. Location very good to walk to down town and cafes and bars near by. Thanks!
Stayed 2 nights in Sep 2021

10/10 Excellent

Hiromi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Guðbjört asdis

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

ALBERTO, Roquetas De Mar

Traveled with partner
Liked: Cleanliness, staff & service
La situación excelente , la habitación muy bonita con el balcón con reja antigua. el aire acondicionado no caldeaba bien la habitación , la calle bastante ruidosa un patio muy bonito en general calidad precio muy bien
Stayed 4 nights in Feb 2020

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Las habitaciones son amplias,la camas bastante comodas,y el trato muy bueno,el hotel esta a 3’ andando del centro
Stayed 3 nights in Feb 2020

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con muy buena relación calidad - precio. Un trato muy bueno. Los empleados son majisimos. La ubicación perfecta.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vermittelt durch den typisch andalusischen Baustil exakt das Flair, das wir uns gewünscht haben. Ausgesprochen zuvorkommende und nette Mitarbeiter, 10 min zu Fuß zum Zentrum mit historischer Markthalle, Frühstücksbars usw.
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2019

8/10 Good

Niels Henning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Flair mit netten Leuten in der nähe des Zentrums
Stayed 1 night in Oct 2018

6/10 Okay

Elsie

Liked: Cleanliness, staff & service
Helt tilfreds i forhold til pris.
Stayed 1 night in Oct 2018

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

場所も便利です
シャワーを引っ掛けるところがなくて苦労したけど水圧いいし、部屋も綺麗でした 朝食はあれで4ユーロは高いです 近くにメソンパコというめちゃくちゃ美味しいレストランがありました
Stayed 3 nights in Aug 2018

8/10 Good

Alfonso

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Dmitry, Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel Zentrumsnahe, sehr ruhig, Servicepersonal super nett und hilfsbereit
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
gute Lage
Authentisches, gemütliches Hotel, fussläufig zur Innenstadt. Das Superiorzimmer lag zum Innenhof und hatte eine angenehme Größe.
Stayed 2 nights in Jul 2018

8/10 Good

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena relación calidad precio, muy silencioso. Habitación pequeña aunque con dos camas como pedimos.
Stayed 1 night in Jun 2018

4/10 Poor

Rafael

Disliked: Staff & service, property conditions & facilities, room comfort
Incomodo.
Descontando el buen trato del personal lo demás tiene mucho que desear: habitación pequeña, aseo muy pequeño , el agua es imposible regularla lo cual o te quemas o te duchas con agua fría, además de incómodo, todo en muy poco.espacio, mucho ruido.
Stayed 2 nights in Jun 2018

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Hotel in Innenstadt-Nähe
Schönes Hotel in Innenstadt-Nähe, Parken auf der Straße. Die Zimmer sind Recht und zur Straße auch laut, aber ansonsten okay.
Stayed 1 night in May 2018

4/10 Poor

Verified traveler

Stayed 3 nights in May 2018

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

philippe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Chambre minuscule, lit petit collé au mur, il reste à peine un passage
Stayed 2 nights in Apr 2018

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rene, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien placé entre Station et centre historique

8/10 Good

Pepi, Barcelona ,España

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy centrico, y trato agradable
Muy Buena y recomendable ,Trato personal muy familiar, te ayudan a encontrar destinos a tu alcance, muy buena combinación con transporte publico para hacer excursiones, a cadiz ,Arcos de la frontera y alrededores.
Stayed 5 nights in Mar 2018

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix, style espagnol, pourrait être un peu plus insonorisé...
Stayed 3 nights in Feb 2018

6/10 Okay

Jose Antonio

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2017

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, silencioso y climatizado.
Hotel con encanto en la zona antigua. Le falta ascensor pero solo hay 2 plantas. Habitación mas que correcta, reformada y con aire acondicionado. Personal de noche muy atento y, como única pega, señal de wifi muy débil en la planta superior.
Stayed 1 night in Jun 2017

2/10 Terrible

vv, Pavia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
non andateci!
pessimo hotel: stanza angusta, sporca (lenzuola lavate poco e male e copriletto non lavate da tempo, era di un coloro indescrivibile, abbiamo dormito vestiti..)
Stayed 1 night in Jun 2017

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se escucha a los vecinos muy ruidosa se escucha todo

10/10 Excellent

fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil
Tres bien placé, patio superbe et accueil très chaleureux