Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

Reviews of Palacio de Sancti Petri, a Gran Meliá Hotel

5 out of 5
Palacio de Sancti Petri, a Gran Meliá Hotel
Chiclana Costa, s/n, Chiclana de la Frontera, Cadiz

Reviews

9.4

Exceptional

Rating 10 - Excellent. 108 out of 137 reviews" "
Rating 8 - Good. 18 out of 137 reviews" "
Rating 6 - Okay. 9 out of 137 reviews" "
Rating 4 - Poor. 1 out of 137 reviews" "
Rating 2 - Terrible. 1 out of 137 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kamil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, recommended!
The hotel is great. It was November, off season and it was just amazing! Pretty quiet and very comfortable. We enjoyed the location. The staff was very nice and accommodating. The restaurants were ok but I think the food could at Entre Vientos restaurant could have been better for the price. It was nice though. Breakfasts are amazing! So are the views from the rooms if you see the ocean. The coast line great! We will come back!
Stayed 2 nights in Nov 2023

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Esteban Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo el servicio
Stayed 1 night in Mar 2023
Response from Beatriz Rodríguez on Apr 18, 2023
Estimado Esteban Mateo,Gracias por su tiempo en trasladar su experiencia con nosotros.Nos alegra mucho que el servicio haya cumplido sus expectativas.Un saludo.

10/10 Excellent

Gunnlaugur M.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent five star hotel
Stayed 1 night in Oct 2022

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy to recommend to recharge batteries
Stayed 2 nights in Jun 2022
Response from Beatriz Rodríguez on Sep 26, 2022
Dear S, Thank you very much for the time you have invested in writing a review and sharing it publically in Expedia. It was an honor to have you in Gran Meliá Sancti Petri and we would be please to meet you again very soon. Kind regards, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

Stephen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
A brilliant facility, wonderful staff and great location to the beach.
Stayed 7 nights in May 2022
Response from Beatriz Rodríguez on Sep 26, 2022
Dear Mr. Stephen, Thank you very much for the time you have invested in writing a review and sharing it publically in Expedia. It was an honor to have you in Gran Meliá Sancti Petri and we would be please to meet you again very soon. Kind regards, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

Carlos

Stayed 2 nights in Apr 2022
Response from Beatriz Rodríguez on Apr 19, 2022
Estimado Carlos, Muchas gracias por la valoración tan positiva que ha compartido con nosotros y con los usuarios de Expedia tras su estancia en Gran Meliá Sancti Petri. Nos alegra enormemente conocer de primera mano que su experiencia ha sido excelente. Con el deseo de recibirle de nuevo muy pronto, Un cordial saludo, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
The location was quite secluded and service amazing. The only nuisance was thin walls, hence your rest at the mercy of your neighbours.
Stayed 1 night in Oct 2021
Response from Beatriz Rodriguez on Nov 6, 2021
Dear Alexey, Thank you for your stay at the Gran Melia Sancti Petri. We are very pleased to read that you had a great time here, and we would love you to come back and enjoy Cádiz and the hotel again. Best regards,

6/10 Okay

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia with good beach location
Upmarket hotel with friendly staff, room upgrade offered, due to late season and possibly corona, the hotel felt deserted, very few visitors, no entertainment, too few snack and food choices in snack lounge. Drinks only at beach club High cleaning standard
Stayed 1 night in Oct 2021
Response from Beatriz Rodriguez - Guest Experience Manager on Nov 6, 2021
Dear Rolf, Thank you for choosing to stay at the Gran Melia Snacti Petri, Chiclana de la Frontera and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this situations from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Gran Melia Sancti Petri. Best regards,

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from Beatriz Rodríguez. Guest Experience Manager. on Oct 2, 2021
Estimado Mike, Muchas gracias por su reseña tan positiva. Lo trasladamos al equipo como motivación para seguir trabajando con ilusión. Esperamos volverles a verles. Un cordial saludo.

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s the second time I’ve stayed at this hotel The beach is beyond beautiful the beach restaurant amazing and the hotel staff bend over backwards to help in anyway they can ! I’d recommend having a car as parking easy and you can drive down to Terifa and up to Cádiz and Seville
Stayed 8 nights in Jul 2021

10/10 Excellent

bharat

Stayed 1 night in Oct 2019
Response from Beatriz Rodriguez-Guest Experience Manager on Oct 17, 2021
Estimado Bharat, Muchas gracias por su valoración, es una motivación para todo el quipo para seguir mejorando. Atentamente,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely courtyard for dining with comfortable seats and soft lighting. Bar area comfortable and tasteful. Plenty of comfortable loungers around the pool. No deposit for pool towels. Would have preferred a bigger choice of snack options on lunch menu - more choice of sandwiches and rolls. You don’t want a main meal for lunch and dinner! The Michelin star restaurant only serves fish with a choice of 2 tasting menus. Would have liked an a la carte menu and some meat options. If you want to eat in the a la carte restaurant book before you arrive, it was full on the Saturday night when we arrived. Great hotel, lovely location next to the beach, would return.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location directly on the beach, along with the beach bar and lounge chairs were perfect situated. The steak at the BBQ restaurant was one of the best we’ve had in a long time. The only con would be that there is no room service however with such beautiful grounds and good food it only motivated us to explore when we would have otherwise tiredly stayed in our room after a long journey.
Stayed 1 night in Sep 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Roberto, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, pool beach and staff. Well worth it to come for a few days of rest and exercise
Stayed 2 nights in May 2019
Response from Beatriz Rodriguez on Nov 6, 2021
Dear Roberto, It is a great pleasure that you stayed with us. Thank you so much for choosing Gran Melia Sancti Petri. We cannot find the words to thank you for writing this beautiful description of the Hotel. We are delighted that you enjoyed your stay here, and we would love to welcome you again as soon as possible! Best regards,

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to relax
Beautiful hotel with location right on the beach. 2 pools very clean. Nice service in the a la carte restaurant. Very quiet area, not much nearby makes it perfect for a relaxing break. This was my 3rd visit.
Stayed 7 nights in Mar 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel on a beautiful beach. From the minute we arrived we felt relaxed. Lovely entrance and very helpful and professional staff. Great breakfast and dinner buffet with the option of an a la carte restaurant with some wonderful food. Michelin starred restaurant was closed when we were there.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is luxurious...the rooms are beautiful and the staff are very lovely.
Stayed 5 nights in Oct 2017

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly relaxing experience
Beautiful Hotel with vey helpful and friendly staff, location is stunning a tranquil setting on the beach.
Response from Beatriz Rodríguez. Guest Experience Manager. on Oct 2, 2021
Dear Martin, We would like to thank you for taking the time to tell us about your experience in Gran Meliá Sancti Petri. We are glad that even though the experience was very positive. We are very happy to know that you have appreciated every moment of your experience with us. I will share your coments with our team that will serve as an encouragement to continue improuving the quality of our services. Waiting to welcome you again. Sincerly,

10/10 Excellent

Vesselina

Liked: Cleanliness, property conditions & facilities, room comfort
Thank you Melia!
The hotel is a bit overpriced but offers really nice food, rooms are spacious and comfortable. The staff is very friendly and makes their guests feel special. Really enjoyable experience.

10/10 Excellent

Manoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect service
Superb experience! One of the best hotel we have stayed. First class service. Outstand employes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

jane

Beautiful hotel at the beach but no atmosphere
wellnessarea very small not nice at all Beautyarea not nice. Massages not professional Towels etc. bad colors, hard massagetables not modern Not comfortable Outside no areas cosy everything too open not enough plants not enough areas inside to relax

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to go back
Wonderful hotel and great beach

10/10 Excellent

Stacy, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis
I had an amazing stay at the Meli Sancti Petri. It's a lovely peaceful oasis. The staff is overly helpful and attentive. The breakfast was over the top! I enjoyed the peacefulness of the beaches and pools. I wish I could have stayed longer!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, Leeds, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel complex
Absolutely fabulous. Couldn't think how it could have beeb better.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing break
A great relaxing break! Staff was extremely helpful and friendly.

8/10 Good

Bret, Nashua

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but a little pretenious
Hotel is nice, but check-in process is on the long side. Staff are friendly, but on the formal side. They try to upsell you for a room with a better view upon check-in. If you don't agree, you end up with a room that does not view the ocean or the courtyard. They also requested us to forward our Hotels.com confirmation to them when we checked in, which was a little strange. Overall is is a nice hotel with good surroundings.

8/10 Good

Viktorya, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel on the beach
Good location directly on the beach. Good just ok. Better eat fresh caught fish in small town down the street. Nice clean rooms. Try to get sea-view room. Beach quite windy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Beautiful area, good food, beautiful pool and very nice beach.
Response from Beatriz Rodriguez on Nov 6, 2021
Dear Guest , Thank you for your stay at the Gran Melia Sancti Petri. We are very pleased to read that finally you had a great time here, and we would love you to come back and enjoy Cádiz and the hotel again. Thank you for taking the time to write such a positive review of us! Best regards,

6/10 Okay

MK, Arlington, VA, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great potential, but not yet great.
This hotel seriously under-performs and does not justify its 5 star rating or its prices. Facilities are great, and so is the beach. Front desk staff, as well as restaurant supervisors/maitre d's - tends to start every response with a "No". Breakfast buffet is served from 7:30 to 10:30 - which in a resort hotel at the beach seems way to short, especially for families with kids who get exhausted and during the day and tend to sleep late. The only place open for lunch between 12noon and 1:30 is the Bar where they serve a very limited menu of tapas so it seems like this place expects its non-spanish guests to switch to the Spanish meal times during their stay at the hotel. Again, somthing that affects a family's daily rhythm, if you can't eat properly at your usual meal time so you're basically forced to get in a car and drive somewhere else for lunch. Dinner options are plenty, and food quality is OK, but in our opinion do not justify the prices.

6/10 Okay

Lyn, Portugal

Liked: Cleanliness
Average not much atmosphere
Average 5 star hotel nothing special in an average resort. The hotel was very quiet with few guests - it may have been better in the height of the season.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
NOT 5* Grand Luxe in this universe
The Melia SP is a solid 4 star european hotel and the best hotel in the ghetto of hotels that service euro middle-class package tour clientele. This would be fine, but this hotel bills itself as a 5 star GL hotel which is an insult on many levels. We were asked to pay for the REQUIRED shower shoes to use the spa. Our shower had leaving from the last guests. The phones in the room were ancient. If you want a real 5 star GL experience look to Esteponna or Marbella. Long story short, this hotel is great if you're paying a 4 star price. Otherwise you should avoid it.

8/10 Good

moshe, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, but not as a high end Hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Beatriz Rodriguez-Guest Experience Manager on Oct 17, 2021
Estimado cliente, Muchas gracias por su reseña. Estaremos encantados de volver a recibirles. Reciba un cordial saludo.

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

CARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Rafael, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Es muy bonito playa impresiónate.
Stayed 1 night in Jul 2023
Response from Beatriz Rodríguez on Aug 9, 2023
Estimado Rafael,Agradecemos de corazón que nos haya otorgado tan buenas puntuaciones y haya decidido compartirla con todos los usuarios de expedia.Con el deseo de volver a verla de nuevo muy pronto,Un cordial saludo,Beatriz RodríguezGuest Experience Manager

10/10 Excellent

Wenche

Stayed 1 night in Jul 2023
Response from Beatriz Rodríguez on Aug 9, 2023
Estimado Wenche,Agradecemos de corazón que nos haya otorgado tan buenas puntuaciones y haya decidido compartirla con todos los usuarios de expedia.Con el deseo de volver a verla de nuevo muy pronto,Un cordial saludo,Beatriz RodríguezGuest Experience Manager

8/10 Good

Kawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Beatriz Rodríguez on Apr 18, 2023
Estimado Kawa,Agradecemos de corazón que nos haya otorgado tan buenas puntuaciones y haya decidido compartirla con todos los usuarios de expedia.Con el deseo de volver a verle de nuevo muy pronto,

8/10 Good

Mirco

Stayed 7 nights in Oct 2022

10/10 Excellent

F Javier

Stayed 1 night in Oct 2022

10/10 Excellent

Elke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super freundliches Personal
Stayed 4 nights in Sep 2022
Response from Beatriz Rodríguez on Oct 12, 2022
Sehr geehrte Elke,vielen herzlichen Dank. Wir hoffen sehr, dass wir Sie bald wieder bei uns begrüssen können. Mit feundlichen Grüssen,Beatriz RodriguezGuest Experience Manager

10/10 Excellent

Camino

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Beatriz Rodríguez on Sep 26, 2022
Estimado Camino, Muchas gracias por la valoración tan positiva que ha compartido con nosotros y con los usuarios de Expedia tras su estancia en Gran Meliá Sancti Petri. Nos alegra enormemente conocer de primera mano que su experiencia ha sido excelente. Con el deseo de recibirle de nuevo muy pronto, Un cordial saludo, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito boa
maravilhosa
Stayed 4 nights in May 2022

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Beatriz Rodríguez on May 15, 2022
Dear Mr. Staffan, Thank you very much for the time you have invested in writing a review and sharing it publically in Expedia. It was an honor to have you in Gran Meliá Sancti Petri and we would be please to meet you again very soon. Kind regards, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

walter

Stayed 1 night in May 2022
Response from Beatriz Rodríguez on May 15, 2022
Dear Mr. Walter, Thank you very much for the time you have invested in writing a review and sharing it publically in Expedia. It was an honor to have you in Gran Meliá Sancti Petri and we would be please to meet you again very soon. Kind regards, Beatriz Rodríguez Guest Experience Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso!
Maravillosa, 100% recomendable!
Stayed 2 nights in May 2022
Response from Beatriz Rodríguez on May 10, 2022
Estimado Anonymous, Gracias por el tiempo que ha dedicado en hacernos llegar sus impresiones, nos alegra saber que disfrutó gratamente de nuestras instalaciones. Esperamos poder brindarles de nuevo con una agradable experiencia, Un cordial saludo, Beatriz Rodríguez Guest Experience Manager