Ratings based on 20 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Business Travelersby Penelope from UK
Friendly and simplePosted Oct 9, 2013
Pros: Large clean room with plenty of light and a balcony. Did not need but the room had a kitchenette .
Cons: Better area for internet use.
Location: The hotel is actually in town. Very close to the local sea side. Very close to restaurants and shops. This is hotel is not in a holiday spot.
I have stayed here a few times now. Perfect hotel for a business stop over or a hassle free stay. Very pleasant reception and noise free at night.
for Everyoneby Bruno from Warwick
BW Hotel ItaliaPosted Sep 16, 2013
Pros: Its clean
Cons: Customer relations, fixing issues without it being an issue
Location: Must be able to walk. Good bus routes, but takes a bit of effort to figure out. You better like meat. or Pizza. 1km from the beach, so fish is good.
An overall acceptable experience given this is a 3 star property. Staff are courteous enough, some make the extra effort. Pity that the experience which was otherwise pleasant was spoilt by the refusal at reception to credit me the BW Reward points, because I had booked via Expedia. After a phone call to Expedia, they called the Hotel, and I threatened to call BW HQ, the Manager agreed to credit my points and a "Goodwill". Given that I am a Diamond level member, giving them approx 50 nights a year, there should have been no "Goodwill effort" required. For the rest, all ok. Location needs a lot of walking, as it's not central to anything. Taxis are expensive, and they charge from wherever they start to come pick you up. Take care, another thing the hotel could help avoid, or at least tell us about. They are good at sticking to the rules, but superficial in their customer relations. Apart from two individuals who actually demonstrate a clear willingness to make a difference.
for Familiesby A verified traveler from USA
Excellent motel; especially if you rent a carPosted Jul 10, 2013 on Hotels.com
The room was excellent, with immaculate cleanliness, better than most other motels of its class . The breakfast was also great, much more than the usual continental breakfast. The only problems we encountered were that the wireless internet did not work, and apparently all movies in the TV were pay-per-view (but news programs are free). The staff is helpful, and available any time. The motel is located in a suburb, at walking distance (about a mile) from the nearest beach. On the other hand, to easily reach Cagliari, it is advisable to rent a car.
for Otherby Joe from London, UK
Budget local hotelPosted Jul 7, 2013
Pros: Customer service are really good
Cons: Very hard to get wifi signal in the room
Location: The location wasn't great, nothing around hotel and better to take bus or order taxi to the city
The room was nice and clean, staff are very helpful, but the location abit out of city and it took us around 15 - 20 mins walk to the local beach and it was kind of mess and dirty, or 15 mins bus Journey to beautiful Cagliari city beach, bus comes around every half hour, overall it was ok
for Everyoneby Tracey from Cardiff, UK
A good alternative to staying in CalgiariPosted May 3, 2013
Pros: Size of the room. We had a large twin with a kitchenette. Car paking on site.
Cons: Breakfast service impersonal
Location: Quiet residential area next to police station. Felt really safe, even walking back from the bus stop late at night. No restaurants in immediate area.
Clean and well maintained hotel. Receptuon staff helpful and spoke English. Rooms quiet except that you can hear the toilet being flushed in the next door room. Area safe and direct bus into Cagliari (Route PF) only five minutes walk from the hotel. Breakfast service a bit variable. Was asked if I wanted coffee one morning but not the other
for Everyoneby A verified traveler from milan
RecommendedPosted Apr 1, 2013
Great hotel, very clean and big room and the staff were helpful. Breakfast was good, although ask if you want a cappuccino or you end up with the not as good coffee from the big vat!
for Familiesby Diana
Wonderful stay!Posted Aug 28, 2012 on Hotels.com
Wow,we had an amazing time with our family, the hotel was nice, clean, the staff was helpful and we really enjoyed our stay here. This hotel is not in Cagliari so I only recommend it if you have a car. We wanted a peaceful vacation away from the city and found it here. The closest beach Poetto is about a mile away. We only went to it once during the day and spent time at night having really good food right by the beach. You can also rent some fun family bicycles at the beach. We spent most of our time exploring the island, to the east you have the amazing beaches in villasimius which is 45 mins from the hotel. We also went to the breath taking beaches in Chia on the west side also within an hour from the hotel. You can find crystal clear beaches 15 mins east from the hotel on your way to villasimius. The price of the hotel was excellent, breakfast was super yummy, they had a little bit of everything and even make you delicious cappuccinos, lattes, macchiatos, etc. our first night wasn't the greatest, our room asnt ready when we checked in and the Internet wasn't working but the next 4 days were the complete opposite. We'll be staying here in e future, highly recommended.
for Familiesby A verified traveler
Posted Aug 27, 2012 on Hotels.com
We had to be moved by hotel staff when we discovered the air conditioner didn't work, but everything worked out in the end. I would suggest renting a car if staying here (the driving on the island isn't too bad). The parking is free at the hotel and free or cheap at all other locations (including the beach).
for Everyoneby A verified traveler
Visit to Best Western, Cagliari 16th June 2012Posted Jul 8, 2012
Staff very friendly and efficient. We requested a 3 bed family as it was a stop over from the airport to our final destination. We were pleasantly surprised as we had been allocated a unit which comprised two rooms. A double room and a room with twin beds, a seating area with table and chairs and a mini kitchen area. All areas were very clean and the linked bathroom was very clean with plenty of towels, complimentary bath products and hairdryer. Sky TV was also provided. Breakfast was 'Continental Style' with a selection of cereals, bread, pastries and conserves. Fruit, eggs, cold meat and cheese were also available.Tea, coffee and juices were replenished on a rolling basis A little way out of Cagliari, but not too far from the beach, which was very popular with the locals. - Need to get there early at a weekend.
for Everyoneby KP from London, UK
Better than basicPosted Mar 20, 2012
Pros: Very clean.
Cons: Have to surrender passport every time you go out. They don't seem to have magnetic cards, just a bulky key.
Location: Close to Cagliari but taxis are expensive. It's about 18 euros from the hotel to the centre of Cagliari.
Very good value for money. Better to rent a car than to rely to taxis or local buses.