Sauna, spa tub, Turkish bath, body treatments, body wraps

Reviews of Forte Village Resort - Il Bouganville

4 out of 5
Forte Village Resort - Il Bouganville
Forte Village Resort, S.S.195 Km 39.600, Santa Margherita di Pula, Pula, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids sports camps are a great compliment to the trip.
Stayed 6 nights in Jul 2022
Response from Forte Village Team on Aug 9, 2022
Dear Mr Juan, we thank you for sharing your positive feedback on Expedia! We hope to welcome you back soon in order for you to live another great holiday with us. Kind regards, Forte Village Resort

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities and property was great. The service could have been better at check in and at restaurants. It is not cheap but I guess you get what you pay for
Stayed 7 nights in Aug 2019
Response from Gianni Calledda, Hotel Bouganville Manager on Aug 20, 2019
Dear Anonymous, We are delighted that you enjoyed such a good experience during your stay at our resort. We try to make Forte Village special so we really appreciate your comments. We would like to thank you for sharing your opinion on Hotels.com and we really hope that we will have the pleasure to welcoming you back soon to Forte Village. Best regards, Gianni Calledda, Hotel Bouganville & Le Palme Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
Resort has many facilities to keep you occupied, however, they are over priced for what they have to offer. Swimming pools could do with being heated, was no wonder why many people wouldn’t enter the pool.
Stayed 6 nights in Jun 2019
Response from Gianni Calledda, Hotel Bouganville Manager on Jun 12, 2019
Dear Guest, Thank you for choosing Forte Village for your holiday. We are delighted that you enjoyed your last stay with us and that you appreciated the extensive range of facilities. However we regret to learn that our prices and our swimming pools did not meet your expectation. Regarding the price matter we would like to inform you that we are constantly monitoring the trend of the market and we feel that we are in line with the other five stars hotels. Regarding the pools we are sorry for the inconvenience caused and we would like to assure you that we have taken steps to ensure this will not happen again. We would like to thank you for sharing your opinion on Expedia and we really hope that we will have the pleasure of welcoming you back soon to Forte Village. Best regards, Gianni Calledda, Hotel Bouganville & Le Palme Manager

8/10 Good

Angela, Phoenix, AZ. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort for families
The resort is a perfect for families with kids. There are a ton of activities from go karts to soccer camp. Food was excellent! Things are certainly pricey that are not included in the rate but worth the experience. We got off to a rough start because the wifi didn't work in our room. We had one renovated room and our connecting room wasn't. The AC didn't work at first, the was bug and by the end of the trip the lights didn't work. Francesca saved the day! She made sure that IT fixed our wifi, answered all of our questions and spoke English so she did a great translating for us too. She made it personal and really made our stay at the resort great! She even gave us suggestions and printed a map for local sites to see in the city. She provided world class customer service!

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Third time around and never falls short of expectations!! Great family experience!
Stayed 7 nights in Jul 2023
Response from Forte Village Team on Aug 19, 2023
Dear Juan,thank you for sharing your positive experience at our Resort here on Expedia.We are thrilled to hear that your stay lived up to your expectations and that you fully appreciated every aspect of it.We look forward in welcoming you once again in the near future for a new and unforgettable stay with us!Best regards Forte Village Team

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentilezza di tutto il personale , la pulizia è la ristorazione
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 9 nights in Jul 2019
Response from Matteo Piredda, Operations Manager on Jul 19, 2019
Dear Anonymous, Thank you for posting your review on Expedia. We are truly sorry to have not been up to your expectations. Please, if you ever would like to give us a second chance, please feel free to contact us directly and we will do our best to make your stay with us the most enjoyable. We will check immediately the issues you raised, in order to solve them as soon as possible. Sincerely, Matteo Piredda, Operations Manager

2/10 Terrible

Dmitrii

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отвратительное место
Самый отвратительный отель, в котором я когда-либо была.Мы в первый раз в жизни взяли бунгало.(по цене -10 тыс евро за 10 ночей должно было быть прилично)Отель сам,видимо, старый очень..Халаты такого вида, что им лет 100.Начнём с того, что они пишут на сайте, что площадь бунгало 35 кв метров..это явно не так! Наверное считали с лужайкой вместе..Внутри все напоминает домик с турбазы..все очень неудобно и нефункционально, некуда разместить вещи (один очень маленький шкафчик на троих)..чемоданы так и валялялись посреди комнаты весь отпуск.душ без стенки, когда моешься во всей ванной просто потоп..в душе плесень..каждые несколько дней из крана у нас выползала группа крылатых муравьев в количестве примерно 50 особей.,комары также присутствуют.. Также в нашей зоне не ловил вай фай..вообще! То есть если вы рассчитываете на отдыхе отвечать на какие-то письма или смотреть фильмы -забудьте!на шведском столе ничего особенного,а в ресторанах и подавно..суши(два ролла за 5000 руб) отвратительные..фрукты какие-то недозревшие или наоборот уже умирающие..В румсервис заказала картошку фри и то принесли в баночке майонез,в который уже кто-то тыкал чем-то)Вода в бассейнах в принципе не подогревается,только в одном маленьком,куда и стекается весь отель с детками.Пляж узкий,лежаков очень мало..Есть неплохой аквапарк, правда также с ледяной водой, и работает по расписанию..Когда я вышла на террасу полежать,я наслаждалась звуками лобзика..В июне у них ещё не все работает и они что-то готовят, пилят
Stayed 12 nights in May 2019

8/10 Good

Atti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches, hilfsbereites Hotelpersonal. Strandnahe Lage des Bungalow. Tolle gepflegte Anlage, mit einer viefältigen Vegitation. In der Nebensaison ruhig.
Stayed 9 nights in Sep 2018

10/10 Excellent

Allegra, Bisceglie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Le mie vacanze sono al Forte Village da piû di 20 anni. C'è bisogno di aggiungere altro?
Stayed 5 nights in Jun 2017

8/10 Good

camilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles in allem hervorragend
Das zimmer war sehr gross mit Kingsizebett, Couch, Schreibtisch, Grossbildfernseher, Terrasse und uneinsichtbarer Garten. Das Bad auch sehr modern und grosszügig. Die Ausstattung hervorragend, gemütlich und sehr sauber.

10/10 Excellent

sierraeco, Milano, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end di mezzo giugno davvero eccezionale
Consigliato a tutti dai giovani alle famiglie ai più anziani data la molteplicità delle attività a disposizione (c'é anche la pista dei go-kart) e l'ampiezza del parco (si noleggiano bici per muoversi più speditamente) che permette a chi lo desidera di trovare angoli di pace. Ampia scelta di ristoranti di ottima qualità alcuni compresi nella pacchetto 1/2 pensione. Superbo il buffet per la colazione del ristorante Cavalieri. Meritano le terme !