Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel

Posted Mar 18, 2015
Pros: Fabulous location
Cons: all perfect
Location: lots of restaurants and bars nearby. Is right on site where all tours leave from so we had to simply go downstairs Excellent
The staff at the information centre where lovely and even left flowers in our room once they found out we were on honeymoon. Room was lovely and the locaton superb. The restaurants are all great and we could not have asked for a better location for this special trip thank you so much!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Qld

Nice hotel - good location

Posted Jan 4, 2015
Pros: Great location, nice vibe
Cons: Ensure that ALL beds in room are made up fresh after each stay and that rooms are fully functional before being offered for sale
Location: Right across from Hilton and Casino and Marina and Esplanade - all within walking distance
Friends from Gold Coast wanted to spend New Years in Cairns so I booked 4 rooms months beforehand - I had booked 1 x 1br and 1 x studio for myself - on arrival the studio was upgraded to another 1 br which I was grateful for - after moving into the room we discovered the airconditioning was not working so we were shipped back to the studio to sleep. At 1.30am the next morning when we went home to sleep we discovered with horror that the sofa bed had clearly not been made up fresh as there was a pair of someone else's dirty socks in the bed - had to rob sheets from the main bed and studio room to make up a fresh bed - it was extremely off-putting and inconvenient to say the least - however on reporting same the next day housekeeping came and changed all sheets promptly. Considering I generated a fairly substantial booking (1 x 2br, 2 x 1br and 1 x studio x 4 nights) I was pretty disappointed at checkout to discover that there was nothing that could be done to make up for the inconvenience we had suffered as "we had booked direct through Expedia so they were unable to give any kind of discount".
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本、京都

立地、風景最高です。

Posted Nov 23, 2014
搭乗予定だった飛行機が当日に欠航になり、予定していた日にチェックインできない旨を連絡したところ、1泊分のキャンセルは不可。でも早朝到着便なのでアーリーチェックインのような感じで朝チェックインは可能との事で、宿泊日数は減りましたがケアンズ到着後、直ぐに部屋で休む事が出来ました。予約した部屋はガーデンビューでしたが部屋から海も見え、設備も整っていて本当に落ち着けました。1階の受付カウンターは全く別の経営で問い合わせは道を挟んでヒルトン側角にあるビジターインフォメーションセンターで。スタッフの方々はとてもフレンドリーで帰りの空港行きのタクシーもそこで頼めば快く手配してくれます。
5 out of 5
Recommended
for Couples
by Jamesfrom Garden Grove, CA

Great location and view!!

Posted Nov 14, 2014 on Hotels.com
Great location and view of the marina! Was within walking distance of everything. Good beds. Nice kitchen and having a washer and dryer was a big plus. Would stay there again. Offsite office staff were helpful when we needed them.
4 out of 5
Recommended
for Families
by Stevenfrom Kiama

Recent stay

Posted Nov 13, 2014 on Hotels.com
We picked this apartment from the photos on the website. Our room did not have the views as shown but everything else was top shelf. Great location
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

快適空間

Posted Nov 12, 2014
ありが以上にキッチンまわりに出没 それが衛生的に残念。 それ以外は快適でした。 部屋も広くリラックスできました
4 out of 5
Recommended
for Couples
by Graemefrom Adelaide

Be Very Carefull

Posted Nov 4, 2014 on Hotels.com
The staff at the tourist shop were very friendly. The view from the room fantastc The location of the hotel excellent. The room was a little small and disapointing, I thought I was booking an appartment Not a room smaller than a normal hotel room. The bathroom was the tinyest ever. I know it was my fault but the hotel is called Cairns Luxury Apartments not Cairns Tiny Rooms and the pictures presented DO NOT show a tiny room but a spacious room with a couch and a large bathroom. We had old mix matched furniture which was a bit wierd. Thank goodness we weren't spending much time in the room. A lesson has been learned and learned well.
5 out of 5
Recommended
for Families
by A verified traveler

AMAZING!!

Posted Nov 1, 2014 on Hotels.com
It was just AMAAZING! The apartment was lovely, big and everything was inside. The balcony was just great and the view!!! I just can recommend this place!! Thank You so much!
2 out of 5
by A verified travelerfrom Australia

Disappointing stay

Posted Oct 22, 2014
Pros: The location was great!
Cons: Apartments already need improving despite only being a few years old! Rooms need to be maintained and furniture needs replacing.
Location: Marina extremely close, restaurants at the bottom of the building, the lagoon a short walk away. Most things you would want to do in Cairns are close.
Great location of hotel. Close to marina, restaurants and lagoon area. Hotel very run down considering its age with furniture in need of replacement and walls fairly marked and damaged. Bed and couch both uncomfortable as worn out and needing replacing. We felt that the cost to stay in the hotel greatly exceeded the hotel standard.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom christchurch

Nice location

Posted Oct 21, 2014
Thie accomodation was in a great location, with close proximity to shops, the esplanade and the marina. Nice rooms and a great veiw, would definitely recommend this hotel.