Get an overview of this hotel4-star family-friendly resort near Cairns Tropical Zoo

Location

This family-friendly Palm Cove resort is located near the beach, within 1 mi (2 km) of Palm Cove Beach and Cairns Tropical Zoo. Clifton Beach is 2.6 mi (4.1 km) away.

Resort Features

Along with 2 outdoor pools, this resort has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a conference center, and conference rooms.

Room Amenities

All 140 rooms provide conveniences like refrigerators and coffee makers, plus patios and plasma TVs with satellite channels. Guests will also find WiFi, room service, and pillow menus.

Hotel Amenities

Hotel Amenities

Hotel Grand Chancellor Palm Cove features 2 outdoor swimming pools, a waterslide, and a children's pool. The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary.

Event facilities measuring 5102 square feet (474 square meters) include a conference center, conference space, and meeting rooms. This family-friendly resort also offers tour/ticket assistance, an arcade/game room, and multilingual staff. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel Grand Chancellor Palm Cove has designated areas for smoking.

  • Bar/lounge
  • Airport transportation (surcharge)
  • Arcade/game room
  • Total number of rooms - 140
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Conference space
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Designated smoking areas (fines apply)
  • Computer station
  • Waterslide
  • Number of outdoor pools - 2
  • Designated smoking areas
  • Airport transportation
  • Tours/ticket assistance
  • Free WiFi
  • Laundry facilities
  • Number of floors - 2
  • Meeting rooms 4
  • Multilingual staff
  • Poolside bar
  • Porter/bellhop
  • Luggage storage
  • Restaurant
  • Conference space size (meters) - 474
  • Number of meeting rooms - 6
  • Conference center
  • Free self parking
  • Conference space size (feet) - 5102
  • Number of buildings/towers - 2
  • Children's pool
  • Wedding services
  • Year Built 1987
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Family Friendly Amenities

  • Family Hotel
  • Outdoor pools
  • Children's pool
  • Waterslide
  • Free Wi-Fi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Cribs/infant beds (complimentary)
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Internet

Available in all rooms: Wireless internet access ( 15 AUD per 24-hour period )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels
  • Pay movies
  • Air conditioning
  • Ceiling fan
  • Climate control
  • Coffee/tea maker
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Satellite TV service
  • Patio
  • Access via exterior corridors
  • Phone
  • Refrigerator
  • Microwave (on request)
  • Daily housekeeping
  • Free toiletries
  • In-room massage available
  • Shower/tub combination
  • Room service (limited hours)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • In-room childcare (surcharge)
  • Blackout drapes/curtains
  • HDTV
  • WiFi (surcharge)
  • Pillow menu
  • Plasma TV
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Hotel Grand Chancellor Palm Cove has a restaurant on site.

Room service (during limited hours) is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Golfing on site
  • Ecotours nearby
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Spa Services

  • Body wraps
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 20.00 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 20.00 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15.00 (one way), (from 3 to 12 years old)
  • Late check-out fee: AUD 90.00
  • Cash deposit: AUD 100 per night
  • Rollaway bed fee: AUD 40 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4 stars.

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