“Very Impressed”

The Hotel was very comfortable and centrally located. The Managers were extremely friendly and helpful. We would recommend this hotel to friends and we would also stay there again.

“I'm satisfied”

The proprietors were extremely helpful with my last-minute tour needs, going above and beyond the call of duty (and long after the normal end of the business day) to square things up for us. The apartment was well apportioned and immaculate. A cockroach and I scared each other on the second night of our four-night stay; that was the only critter I saw. We had a good rate and ensuite laundry facilities. Il Palazzo is a block off the Esplanade and just a few doors down from the Night Markets. I was completely satisfied and can easily recommend Il Palazzo to other travelers.

“Would go back”

A smaller centrally located boutique hotel, handy to all Cairns attractions. Unique design, great pool, roomy, and great service. Would definitely return.

“Nice boutique hotel in Cairns”

Very nice hotel with the nicest management. Will stay again.

“Best Place to Stay in Cairns for 3 or More Days”

Donovan, Kay, and Frances are superb hosts who made this stay extraordinary. The hotel itself could not be better located, anywhere between a 1-5 walk from everywhere you can walk to in Cairns, right in the heart of the action. The apartment style added tremendous value for us as we made full use of the kitchen and the separate living area makes a huge difference when a night owl is married to an early riser. We did laundry twice in the room during our extended stay which allowed us to pack less and be much more efficient with out time. The bed was a touch saggy, but other than that we have no complaints about the room. If possible, book room 36, 37, 38, or 39 for the best of the limted water views that are available. The staff was fantastic even though the reception desk is not 24 hours. Everything we needed to do in Queensland they were able to set up before and during our arrival, and everything they set up for us resulted in our getting VIP level service. Frances worked with us for weeks before our arrival to help set up the perfect itinerary for a couple who loves scuba diving just as much as the rainforest. For any couple or family staying more than a few days in Cairns I cannot imagine a better place to stay than Il Palazzo.

“Location Location Location”

I arrived at Il Palazzo on a sunday afternoon and was greeted warmly by the reception staff who promptly checked me in and then took me to my room and explained how to operate the air con, Tv etc. The apartment was very spacious , modern and spotlessly clean. I was in room 17 which overlooked Abbott St however did not hear any traffic or street noise once the sliding glass door was closed. The apartments are very centrally located to the Esplanade and the night markets are right next door. I highly recommend Il Palazzo to anyone travelling to Cairns as you certainly will not be disappointed .

“Excellence in Cairns”

Excellent position, comfort and cleanliness of apartment, helpfulness and friendliness of proprietors Kay & Donovan. Our request for a room overlooking the pool accommodated. Highest recommendation for anyone seeking an unbelievably quiet and peaceful haven yet only a block from the Esplanade and the water. Will return here on our next trip to Cairns and look forward to it.

“Good location and friendly staff”

Il Palazzo is not a swish, up-market yuppy hotel. It is a friendly, slightly dated place with the atmosphere of an old fashioned guest house. The rooms are not luxurious, but they are extremely comfortable, and have everything that you need, including washing machine, dryer and kitchenette. The rooms are usually serviced daily and efficiently. Our only minor complaint was that the bedroom was quite small, but not significantly so. The staff were very knowledgeable about their city and the area in general; and the location is marvellous, one block back from The Esplanade, and almost next door to the famous Night Markets.

“I would definitely stay here again.”

We were very happy with the location the cleanliness, The apartment was well set out with all the appliances required. The staff were friendly and helpful.

“Great location”

The Il Palazzo is well located being close to the night markets, shopping and only a short walk to the harbour. We liked the idea of not being bothered every day by staff wanting access to the room, which was why we choose the expedia deal, but it meant we did a midweek wash of the towels which was no great deal. I also liked the larger fridge and that we could save by making our own breakfast. The bathroom is probably overdue for some maintenance -e.g. the grouting needed replacing. Adding an extractor fan would also be a good idea. All in all, we enjoyed our sta, but would have preferred a water view (we faced the street).