Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitehorse, Yukon

Excellent location, staff, facilities

Posted Jul 7, 2014
Pros: Everything
Cons: Nothing
Location: Great Barrier Reef, Esplanade (walking, picnicking), Lagoon (public swimming area), restaurants, shops
Staying at Il Palazzo was a pleasure from start to finish. From Donovan's greeting, personal escort to the room, to touring advice and making actual bookings (no commission!), we loved every minute. The esplanade and public lagoon/pool are a very short walk awStaying at Il Palazzo was a pleasure from start to finish. From Donovan's warm greeting, personal escort to the room, to touring advice and making actual bookings (no commission!), we loved every minute. Cairn's famous esplanade and public lagoon/pool are a very short walk away. Il Palazzo's heated pool with lovely deck area was a delightful way to relax and unwind. We greatly appreciated the in-room washer and dryer, iron and ironing board, hair dryer, etc. We did not take advantage of the kitchen facilities, other than the refirgerator. The room was clean and comfortable in every way. We would definitely stay at Il Palazzo again, and we recommend it unreservedly. Regarding tours, you will notice several tour agencies in downtown Cairns that use the international standard letter I to indicate "Information". This is in fact somewhat misleading. These are not government tourist information centres but private businesses that charge a commission for any bookings you might make. I am not at all against private enterprise, but you can, of course, make your own bookings directly. Snorkeling on the Great Barrier Reef trip was a life highlight.
4 out of 5
Recommended
for Everyone
by A verified traveler from adelaide

Convenience - Location

Posted Jul 4, 2014
Location: Read up about Cairns before going and then let the hotel staff guide you and make bookings, etc.
As another has said, 'Location - Location' . Perfect for the air traveller. Walk to esplanade and any number of restaurants, etc for meals. Hotel staff are excellent. Professional help with all touring bookings right there in hotel. A thoroughly enjoyable stay. The wonderful weather helped.
4 out of 5
Recommended
for Everyone
by Sherryl from Coquitlam, Canada

Night market close by.

Posted Jun 19, 2014
Pros: Close to everything . Gift shops. Restaurants.
Cons: Too dated.
Location: Restaurants and shopping malls.
Kitchen and, washer and dryer helpful. Room was spacious. Friendly staffs. Night market just 1 minute walk away. Everything was close by. Shopping malls and restaurants just walk away .
4 out of 5
Recommended
for Everyone
by Lianne from Auckland NZ

Centre of town location

Posted Jun 6, 2014
Pros: In the middle of town, walking distance to shops etc. car rental next door
Cons: Nothing really. It's what it purports to be. Reasonable price, privately owned apartments.
Location: Close to waterfront, casino, restaurants, bars, a supermarket, not far from Cairns Central mall, art galleries, library. The Lido pool is popular.
This boutique hotel is located in town close to the night markets. It was very quiet, our room over looked the pool side, ( the sea side) we could see the back of restaurants on the Esplanade but it wasn't a problem. The pool was lovely, heated, and not used often while we were there. Kitchen, bathroom and laundry facilities were good and the hosts lovely.
4 out of 5
Recommended
by FSE from Brisbane

Great place

Posted May 26, 2014 on Hotels.com
This hotel is one of the best to stay if wanting close to centre of town and good value for money when on special
5 out of 5
Recommended
for Families
by Beth from Long Grove, Iowa

Great location!

Posted May 6, 2014 on Hotels.com
The location of this hotel is so convenient, and the staff is extremely helpful. Easy walk to anywhere we needed to go, and the staff was very helpful with setting up site seeing trips. Other than some dust and a few ants (little ones that are hard to get away from in that climate) the room was clean and comfortable, just not brand new. The laundry and kitchenette in the room was so handy!
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Lovely hotel, very central

Posted Apr 30, 2014
Pros: It's comfort and central location and as a solo traveller I felt very secure
Location: The hotel is centrally located for shopping and the beach and tours are happy to pick up from the hotel.
Extremely comfortable hotel friendly, helpful owner/staff
5 out of 5
Recommended
for Everyone
by Shelly from Sydney

Lovely hotel, very close to all tourist attraction

Posted Apr 22, 2014
Pros: It was a quaint hotel with a lovely European feel
Cons: There was everything we needed. No I don't think anything could be improved
Location: Close to shops, ferry terminal to Great Barrier Reef and all attractions that Cairns has to offer
My daughter and I had a lovely time staying at the Illpalazzo hotel in Cairns. It was very clean and comfortable and we liked have kitchen and laundry facilities to use. The husband and wife proprietors were very courteous and friendly. They helped us organise a tour to Kuranda on the train. We didn't have to worry about a thing and the pool was lovely, we enjoyed a swim. I'll be recommending this hotel to friends and relatives
5 out of 5
Recommended
for Everyone
by dinesh from melb

Great location, close to all amenities.

Posted Apr 22, 2014
Good location, close to all amenities. Donovan was great, good customer service, he organized the torus for us and have us good advice. If we ever go back to Cairns which I'm sure we will, we will be staying at IL palazzo.
4 out of 5
Recommended
for Everyone
by Tina from Brisbane

Location, location!

Posted Apr 16, 2014
Next to the night market, close to beach. Nice staff, clean. Just a little bit small.