Ratings based on 111 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Shoppingby Lisa
Location A+++Posted Apr 27, 2012 on Hotels.com
Right in the middle of Cairns, close to all the action. Interior is now quite old and dated but for the price and locations, something has got to give. Will stay here again :)
Recommendedby A verified traveler
Posted Apr 18, 2012 on Hotels.com
Nice location could use better duvets for the bed Also in the bathrooms fix the steam problem
for Everyoneby Marshall from Ohio
Great locationPosted Apr 16, 2012
Cons: AC not cool enough
Location: Terrific -- close to pier, restaurants, shopping. Middle of everything!
Terrific location -- can't do much better in Cairns. We stayed in a renovated, deluxe room so it was very nice -- great floor-to-ceiling window views. The AC never quite seemed low enough (no real controls in room besides 'on-off'). We found the rates better booking through Expedia than directly with the hotel.
for Everyoneby Sharon from Portland, OR, USA
Good location, good hotelPosted Apr 6, 2012
Pros: Location and wonderful staff
Cons: Lack of general eating area in hotel
Location: Great location - near restaurants, tourist activities, etc.
Hotel in a great location near the water and tourist activities. Very close to losts of restaurants and tourist information centers. Staff extremely helpful and friendly.
Recommendedby A verified traveler from Atlanta, GA
Great Hotel and Location, but not LuxuryPosted Feb 21, 2012 on Hotels.com
This hotel was wonderful for the price we paid! It was the perfect location, no doubt about that, but it was older and they were renovating their pool. They did give us free towels to use and since there is a beautiful public pool across the street it wasn't a problem. Our room was good-- very clean and well maintained, but due for new carpet and maybe some replacement grout in the tub. The bed was 2 singles put together--not too noticeable but the mattresses were extremely firm. The staff was very helpful, especially the lady in charge of organizing excursions. Services such as internet and telephone use were expensive and the only place around with free internet was a McDonald's with very slow service. There was a TV with a few channels, but no DVD player. Overall, our experience was great and we'd stay at the same hotel again, unless our budget was significantly larger.
Not Recommendedby A verified traveler from Queensland
Posted Feb 20, 2012 on Hotels.com
needs better maintenance in rooms, ( air con leak over floor over night, we nearly slipped over ) needs friendly staff at front desk, need to tell guest that we will still charge you full price for breakfast but you have 10 mins to eat it because we are taking the food away,
for Everyoneby A verified traveler
great location, a bit oldPosted Jan 3, 2012
after overnight rest needed to sleep before heading out to the islands on the reef. Was a great location if a little old
Not Recommendedby A verified traveler from Los Angeles
Needs update!!Posted Nov 7, 2011
The hotel is old and shows it. The only good thing was that our room was clean. The air conditioning did not cool our room.
Recommendedby Linda from London
Great location in the heart of CairnsPosted Oct 25, 2011
We were extremely impressed with the location of this hotel. Staff were pleasant and helpful; the room itself was clean and comfortable enough, with the added bonus of a small balcony with sea views. If I had to be over critical, the hotel does show some signs of aging and can boast the world's slowest lifts! Other than that I couldn't fault it. The main marina where the tours depart from is a 5 minute stroll away, and of an evening the bars, restaurants and the night market are also a short walk away. All in all, a good experience. Insiders tip: don't struggle up the steps to the main doors with luggage as there is a small ramp to the left of the building along the vehicle access entry!
Recommendedby A verified traveler from Richmond Hill, ON
Posted Sep 27, 2011 on Hotels.com