Ratings based on 127 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Well positioned central to town and marinaPosted Jan 28, 2014
Pros: Well priced for location and access to marina.
Cons: Bathrooms slightly aged
for Everyoneby Vivian from London
Basic hotel,nothing fancyPosted Jan 17, 2014
Pros: Good location. Easy access to promenade and area shops.
Cons: The room is noisy and you can hear street traffic and hallway activity. Also it's a shame that in 2014 wifi is not standard and available in the room
The hotel is basic though the rooms could use an upgrade (especially the bathrooms). There is no doorman so you have to lug your luggage up a flight of stairs on your own.
for Everyoneby kazz from cow bay
close to cbd can walk everywhere no probsPosted Jan 13, 2014
Pros: update when it was done made great improvements on the rooms they are great and clean
Location: casino across the road
for Everyoneby Ash from Central qld coast
ok hotel good location.Posted Jan 5, 2014
Pros: close to shopping has a great restaurant
Cons: bathrooms a bit dated
Location: close to watermark and shopping restaurants
for Couplesby A verified traveler
Great locationPosted Jan 4, 2014
Pros: Handy to shops and restaurants
Cons: No towels at the pool area
Location: Shops and restaurants at the door
Posted Dec 20, 2013
Cons: The lobby looks like a back packers entrance
Location: Great curry at Spicey BItes just up the road and had a lovely relaxing drink on a comfy sofa in Ba8
Went for a relaxing weekend but ended up going out instead.the lobby bar didn't open until 5.30 and it is the only hotel I have ever stayed in that doesn't have a mini bar,when I asked the receptionist why he shrugged his shoulders and said "cos stuff used to go missing".
by A verified traveler
Very good location for shops bars etc walking distPosted Dec 11, 2013
Pros: Hotel was a great location and really nice hotel walking distance to everything
Cons: Staff should treat guests who have paid a lot of money to stay at the hotel like guests regardless who they booked thriugh. Staff attitude disgraceful
Location: Excellent location walking distance to everything
Very strange set up as room booked through expedia was independently owned and therefore was made to feel like an outcast. When booking in was told to go nearby and book info centre as we were not part of hotel and not 'real guests' staff were rude and made us feel as if we shouldnt be there. We were trapped in lift for 15mins because we were later told that the staff unregister you swipe card making it difficult to get even into your room. This is a lovely hotel but stay away from the staff as they treat you as if your something they have stepped in. Wouldnt go back simply because of the attitude was disgraceful.
for Familiesby Liu from Houston, Texas USA
Posted Dec 3, 2013 on Hotels.com
Great location and very convenience. Clean room and good service. Great place to stay.
for Personal Eventby Ali from Miami Fl
Great LocationPosted Dec 2, 2013 on Hotels.com
This hotel was perfect to get to all the places of interest. There's a tourist info office right next door thru which you can plan all your tours with pick up at door of hotel. The terminal where you get all the boat trips to everywhere around the Reef is a block away. Tons of restaurants & shops in the immediate vicinity. The hotel itself was fine and a fair value. The only criticism is that the Internet was down the entire 5 days I stayed there but it worked for the best: I found that if you stand on the balcony you can log into a couple of free websites which worked just fine so long as I stayed in the balcony.
Recommendedby A verified traveler
Posted Dec 2, 2013 on Hotels.com