Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from w

Great hotel

Posted Jul 19, 2014
Room was well presented facilities good great location easy access to whole establishment
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Nice Hotel close to city,boats and restaraunts

Posted Jul 18, 2014
Pros: Staff
Cons: Fridge was too big for the cabinet and when advertising an ocean view should be that.
Location: Close to the boats for the Great Barrier/restaraunts were a short walk/Casino on the ground floor/Zoom an adventure zoo on the roof.
We were given the wrong room to start with.They changed us immediately but were told the ocean view was a river view.from there we were happy with their staff,swimming pool,casino and close proximity to everything.As a five star we felt it was lacking a little and there was a musty smell on floor 4 swimming pool.
4 out of 5
Recommended
for Everyone
by Jim

Nice Hotel, near the main attractions.

Posted Apr 27, 2014
Location: Cairns is nice enough, but feels like an odd rundown seaside resort.
This is a nice hotel, near the waterfront, and the main attractions. The staff were helpful.
5 out of 5
Recommended
for Everyone
by Mark from Canada

Tropical paradise

Posted Mar 29, 2014
Pros: The balcony was spacious and a gorgeous place to start the day with breakfast and end the day with a glass of wine.
Cons: not applicable
Location: Located close to restaurants and the pier.
The staff made good recommendations for dining selections and helped us to plan a Great Barrier Reef tour. All staff were friendly and made our anniversary visit a delight. The room was very clean and the bed was extremely comfortable. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place to stay I'm Cairns

Posted Mar 25, 2014
I highly recommend this hotel for all it's amenities, the professional staff and great location. Our room was always spotless and the staff went out of their way to be helpful. Room service was excellent and I have nothing negative to say. Thanks for a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic

Posted Mar 11, 2014
Had a wonderful time. Hotel beautiful, staff beautiful and facilities fantastic.
5 out of 5
Recommended
for Everyone
by Eddie from Kauai, Hawaii

Great Location, close to everything!

Posted Mar 10, 2014
Only disappointment was our Breakfast was not included with our stay in which I thought it was when I booked this trip! Next time will get confirmation!!!
5 out of 5
Recommended
for Everyone
by Josw from New Jersey

Three nights in Cairns

Posted Feb 7, 2014
Pros: Room layout, furniture, spa, swimming pool and casino. Located close to all major activities.
Cons: Everything was great.
Location: Centrally located near all the ships that go out to the reefs and the restaurants.
Very elegant resort with modern tropical decor. Lovely spacious room with comfortable balcony, king size bed with jacuzzi bath tub and separate shower. Sliding wood louvered door opens to bedroom. I watched Austrailian open on large TV while soaking in Jacuzzi. Room layout very well thought out and comfortable. The spa and swimming pool facilities are new and excellent choice of equipment and furniture. The casino adds to the night life and there is live entertainment. Large choice of breakfast foods at buffet.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Convenient to shops and facilities.

Posted Jan 1, 2014
Enjoyable.
4 out of 5
Recommended
for Families
by A verified traveler

Great location, very spacious room. Beds uncomfy.

Posted Dec 31, 2013 on Hotels.com