Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bit of a walk, but with everything we needed

Posted May 21, 2015
Hotel staff was friendly and helpful. The room doors are a little hard to open (gotta get the key just right), but the rooms were clean, spacious, and the kitchen had everything we needed (utensils, cleaning soap, dish cloth). We had no problems and the guest laundry was very helpful. It's about a 15/20 minute walk from downtown Cairns, so just a bit of a trek, but that was good with us. Would recommend to a friend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stopover hotel, or stay a while

Posted May 19, 2015
It's a few blocks from the beach, but quiet and complete with breakfasts! Walk anywhere in Cairns. Very good office staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great Value for Money

Posted May 17, 2015
Pros: Value for money. Size of rooms.
Location: Kurunda, Great Barrier Reef, Downtown Cairns
Motel is in North Cairns so a little ways away from downtown but Motel staff provide shuttle to downtown on a regular schedule. Return shuttle is not provided but 20 minute to 1/2 hour return walk on Esplanade can be pleasant. Motel also provides shuttle to airport. Note: When you arrive in Cairns airport do not book return shuttle with SUN PALM TRANSPORT GROUP shuttle. They have a no refund policy which they state in fine print at the bottom of the ticket and underneath the counter in the airport which they do not vary from under any circumstances. BUYER BEWARE. Motel provides outdoor BBQ area which is clean and well-appointed and a small but refreshing outdoor pool. Rooms are spacious and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuala Lumpur

Great stay, walking distance to town.

Posted Apr 20, 2015
Stayed for a week, and loved every bit of our stay. The staff are very kind & friendly, the location is great and the room is clean. We fall in love with Cairns and cannot wait to be back!
3 out of 5
by A verified traveler

Posted Apr 19, 2015
Pros: 周辺の地図をくれた。とても役に立った。
Cons: 1泊の時はホテルからメールが送られてきてクレジットカード払いのようだが、連泊の時はメールが送られてこないようだった。ケアンズで宿泊して、違う土地へ移動してまた戻って来たときに1泊しましたが片方しかメールが来なかったのでどちらもメールがあるといいと思った。
Location: シティにいろいろショッピングセンターやナイトマーケットがある。トロピカルズーもバスで行けた。
英語に自信のない方にはお勧めしません。 無料の空港送迎があると思いこちらのホテルに決めましたが、空港までの片道のみのサービスでした。 ホテルへは自分でシャトルバスを予約していき、空港に行く前日の夜までにフロントにお願いして予約するのですが、そういった予約や貴重品についての質問をした際に、英語でのやり取りがスムーズにいかないことに大きなため息をつかれ、悲しい気持ちになりました。他のスタッフに質問した時も彼女に聞けと言われ、その方とやり取りをしなければならなかったので緊張しました。結局書いたりしながら伝えて、伝わったことはやってもらえたし、会話がスムーズにできる他のお客さんは満足されていたようなので、英語でのやり取りに自信のある方にはビーチにもシティにも歩いて行けていいかもしれません。 静かな場所というのも選んだポイントだったのですが、大人数で来たとき様の部屋だったのか、隣の部屋と鍵のしまった扉でつながっていたので音が漏れて会話が普段通りの音量ではしづらい状況で、隣の方もお互いに気になったようでした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norfolk UK

Great Stay in Cairns

Posted Apr 19, 2015
Reef Palms very conveniently situated for airport and a very pleasant coastal walk into town. The motel provided a shuttle to the airport in the morning and into town in the evening. There was a very warm welcome from the hosts. Who were also very helpful when booking trips. We had the most fantastic Barrier Reef trip organised through Motel. So glad we hadn't booked beforehand. There are dining options close by. The motel has a pool which was very welcome after a long hot trip.Wouldn't hesitate to recommend Reef Palms to friends and family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Backnang

Hübsches Hotel in Flughafen Nähe

Posted Apr 16, 2015
Pros: die ruhige Lage und Nähe zum Flughafen und Cairns Mitte
Cons: könnte nicht besser sein!
Location: Flughafennähe, Strandnähe, schöne Spaziergänge in der Umgebung und nach Cairns Mitte
Wir hatten dieses Hotel wegen seiner Nähe zum Flughafen in Cairns gewählt. Überrascht hat uns das großzügig geschnittene Zimmer mit kleiner Kochecke, Essecke, Wohnecke Schlafbereich und Balkon. Es machte alles einen sehr guten, geflegten Eindruck. Das Bad war auch sehr schön und nicht zu klein. Den Aussenpool haben wir auch benutzt, er ist schön angelegt, umgeben von Palmen und Vogelgezwitscher. Der schöne Strand und Restaurants sind gleich um die Ecke. Vorallem begeistert waren wir aber über die sehr netten, hilfsbereiten Besitzer. Es gibt dort auch einen Service, der zu bestimmten Zeit ins Zentrum von Cairns fährt. Für uns super war die kostenlose Fahrt zum Flughafen durch die Besitzer. Insgesamt ein sehr empfehlenswertes Hotel mit supernetten Besitzern!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Nice hotel to stay

Posted Apr 13, 2015
Pros: Friendly staff, location, and facility
Cons: Sometimes the late night shower noise was quite disturbing.
Location: Walking along the bank, visit the Botanic Garden, Shopping, especially the Rustys Market.
It is a nice place to stay for a holiday. Very friendly and helpful staff. There is a swimming pool in the yard which my kids enjoyed to play there. Facility is very good, can supply beach towels and lend you umbrellas in raining day. Staff can give you many valuable ideas for tour in the local. Thank you Carlin and Rock for your help during our stay.
4 out of 5
Recommended
for Families
by A verified travelerfrom illawarra

Nice self contained

Posted Apr 9, 2015
Pros: Staff were very friendly
Location: Bit far from town but easy enough to catch buses
Pleasant and relaxing. Most essential that one require for self contained!
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff.

Posted Apr 6, 2015
Cyclone interrupted our stay. Hotel stff suggested tours.