Ratings based on 1,243 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oxford, uk

Australia March 2015

Posted Mar 22, 2015
Pros: Location. Excellent staff.
Cons: The shower and bath. I would suggest removing the bath, and installing a quality shower instead. This would be quicker to clean.
Location: Great Barrier Reef. Kuranda via Sky rail which takes you up to the rain forest by cable car, with a train ride down.
Travelled to Cairns to see the Barrier Reef. There are 2 Rydges hotels: the Esplanade and Tradewinds. If you book a taxi or bus transfer at Cairns be sure they take you to the right hotel. All rooms at Tradewinds have a sea view, they are very big, with 2 double beds, lots of storage. A decent size bathroom which was let down by the state of the bath and the very poor quality shower. I had to tighten the shower head to stop the water leaking from it. After a fashion, I managed to stop the shower head rotating and spraying the shower curtain, although it did mean having to lean into the water spraying on the wall for any kind of shower. The menu is a bit limited, but the fish and chips was lovely. Light batter and crunchy chips. Breakfast is an all you can eat buffet with everything including full English, continental and Asian. The hotel staff were all very polite, friendly and attentive-nothing was too much trouble.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent location

Posted Mar 7, 2015
Pros: Everything except the Wifi.
Cons: The Wifi
Location: On the Esplanade, close to restaurants, wonderful area for a walk.
We enjoyed our stay. The staff and facilities are excellent except for the Wifi. The only connection we could get was by sitting in the lobby, and even then it was bad. Of course this is a common problem in Australia. However, at the Rydges in Sydney, the Wifi was excellent. Why can't the Cairns facility have the same level of service?
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Syd

Nice hotel, great location

Posted Mar 4, 2015
Our only issue with the hotel was that it is a little outdated, other than that everything was fab! Great location, great staff, great pool.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Friendly staffs and close to all the amenities

Posted Feb 1, 2015
Pros: friendly staffs and close to all the amenities
Cons: Cleanness in the room
Location: Restaurants, the pier and Cairns lagoon
The staffs were lovely and very helpful. The location is close to all the amenities and CBD areas
3 out of 5
by A verified travelerfrom paris

Hôtel un peu décevant

Posted Jan 31, 2015
Pros: Personnel Situation géographique Piscine
Cons: Baignoire abîmée. Clim fuyant dans les couloirs, on voit que l'hôtel a besoin de rénovations.
Location: Centre-ville de Cairns, départ de nombreuses excursions.
Personnel agréable. Piscine extra mais sans douches, serviette à prendre et rendre à la réception, pas très pratique. Chambre spacieuse et confortable. Hôtel vieillissant méritant un coup de neuf. Situation parfaite au centre-ville, çertaines chambres ont vue sur la piscine et l'océan.
4 out of 5
Recommended
for Everyone
by A verified traveler

良かったです

Posted Jan 12, 2015
部屋が広くて綺麗だし、オーシャンビューで良かったです。 地図で見ると少しセントロから離れて見えましたが、実際にはセントロならどこでも徒歩で行けました。 エスプラネード沿いなので多少遅い時間でも人通りが多かったので安心でした。 1回だけ部屋に戻ったら集めたごみ袋が放置されてたり、ベッドメイクとタオル交換しかしてないんじゃ?って事がありましたが、性格上?別に良かったです(笑)
3 out of 5
Recommended
for Families
by A verified travelerfrom DARWIN

NICE HOTEL CLOSE TO SHOPS AND RESTAURANTS

Posted Jan 12, 2015
Pros: GREAT STAFF,VERY HELPFUL
Cons: ROOMS ARE A LITTLE OUTDATED AND NO GYM IN THE COMPLEX
Location: VERY CLOSE TO SHOPS,RESTAURANTS AND CAFES
THE HOTEL IS RIGHT ON THE CAIRNS ESPLANADE.ITS VERY CLOSE TO THE MAIN SHOPPING AREA AND TO RESTAURANTS AND CAFES.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom darwi

Great location wonderful staff but hotel aged

Posted Jan 6, 2015
Pros: Restaurant location
Cons: Condition of hotel
Location: Kids playground, town centre
Needs a major face lift and bathrooms need updating. Drift restaurant was grwat, food was beautiful service was great. Location good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Upgraded to beach front room which was lovely

Posted Jan 5, 2015
Pros: nice hotel. Lovely pool. Close to town. Nice gym,. Very helpful booking agent in the hotel who booked all our trips for the 3 days.
Location: close to restaurants, The Eslpanade, the seafront, pretty much everything
nice hotel. Lovely pool. Close to town So many things to do in Cairns.
3 out of 5
by A verified travelerfrom Seoul

Nice Staff - friendly and helpful check-in

Posted Jan 1, 2015
Pros: Staff was friendly at the reception. We received good instructions. Luggage service worked well.
Cons: The breakfast was below our expectation and some fruits were maybe already past the best before date. Staff did not share too many smiles...
Location: The children's park is just on the other side of the road.
Hotel is maybe a bit outdated and in need of a small update. However, the staff at the reception really made our stay enjoyable. Check-in and service was really nice and friendly. We only stayed for one night, but still enjoyed the pool area, which was great for our 5 and 3 year old. The restaurant staff might need a day off, not too many smiles to be seen in the breakfast table.