5-star hotel on the beach, near Cairns Tropical Zoo

Location

Nestled on the beach, this Palm Cove hotel is within 1 mi (2 km) of Palm Cove Beach and Cairns Tropical Zoo. Clifton Beach is 2.5 mi (4 km) away.

Hotel Features

Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills.

Room Amenities

All 23 individually decorated rooms feature free WiFi and DVD players. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers.

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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Sanctuary Palm Cove provides a spa tub and a children's pool. A computer station is located on site and high-speed wireless Internet access is complimentary. A business center is on site at this 5-star property. This luxury hotel also offers tour/ticket assistance, barbecue grills, and multilingual staff. Complimentary self parking is available on site.

  • Children's pool
  • Airport transportation (surcharge)
  • Luggage storage
  • Total number of rooms - 23
  • Number of floors - 4
  • Barbecue grill(s)
  • Business center
  • Elevator/lift
  • Front desk (limited hours)
  • Free WiFi
  • Computer station
  • Laundry facilities
  • Dry cleaning/laundry service
  • Garden
  • Free self parking
  • Spa tub
  • Outdoor pool
  • Tours/ticket assistance
  • Multilingual staff
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Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player
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Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds available
  • DVD player
  • Separate sitting area
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Microwave
  • Kitchen
  • Shower only
  • Cable TV service
  • Patio
  • Full-sized refrigerator/freezer
  • Free WiFi
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Washer/dryer
  • Stovetop
  • HDTV
  • Cookware, dishware, and utensils
  • Separate dining area
  • Dishwasher
  • Individually decorated
  • Plasma TV
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Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Rafting nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ecotours nearby
  • Boat tours nearby
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Roll-in shower
  • Accessible parking
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time ends at 6 PM

Check-in time starts at 2 PM

Special check-in instructions:

Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 8 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are available for AUD 25 per stay.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: AUD 25 per person (one way)
  • Airport shuttle fee per child: AUD 12.50 (one way), (up to 12 years old)
  • Early check-in fee: AUD 250
  • Crib (infant bed) fee: AUD 25 per stay
  • Rollaway bed fee: AUD 50 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Self Catering property is rated 5 stars.

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