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Room type

Superior Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Horizon Club, Marina View

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Room, Sea View

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Deluxe Room, Marina View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Suite, 1 Bedroom

Max Occupancy: 4 guests (up to 3 children, 1 infant)

Modern setting on marina hub

Esplanade precinct

With its location directly on Marlin Marina, above Pier Shopping Complex, and next to the Esplanade, this hotel is within 1 km of Cairns's city center, convention venue, and watercraft tour terminals.

Three pools

Two main pools, one at 22 metres, and the other a freeform shape, are set amid garden surroundings and are complemented by a children's pool; an alfresco restaurant overlooks the marina.

Italian marble

Oversized tubs and separate showers are in all bathrooms, which feature vanity areas finished in Italian marble; all guestrooms include separate sitting areas with complimentary high-speed wired and wireless Internet access.

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Renovations & Closures

The hotel will be renovating from 18 March 2015 to 06 June 2015 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Located on the waterfront, Shangri-La hotel, The Marina, Cairns is built within a complex that also offers retail outlets, banking ATMs, restaurants, and gift shops. Three elevators transfer guests across five floors to access 256 guestrooms, a club lounge, 16 meeting rooms, and business facilities. Other guest services include concierge, Internet access, dry cleaning, 24-hour room service, currency exchange, and airport transportation available on request. An on-site bar provides light entertainment. A ferry terminal is nearby. Child minding can be arranged upon request.

  • Free WiFi
  • Restaurant
  • Children's pool
  • Outdoor pool
  • Poolside bar
  • Bar/lounge
  • Fitness facilities
  • Coffee shop or café
  • Beach/pool umbrellas
  • Conference center
  • Breakfast available (surcharge)
  • Valet parking (surcharge)
  • Self parking (surcharge)
  • Airport transportation (surcharge)
  • Business center
  • Number of meeting rooms - 16
  • Meeting rooms
  • Babysitting or childcare
  • Pool sun loungers
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Limo or Town Car service available
  • Computer station
  • Express check-in
  • Express check-out
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Picnic area
  • Gift shops or newsstand
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Number of floors - 5
  • Total number of rooms - 256
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds available
  • In-room childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free WiFi
  • Free wired high-speed Internet
  • Balcony
  • Separate sitting area
  • Minibar
  • Room service (24 hours)
  • LCD TV
  • Satellite TV service
  • Premium TV channels
  • Pay movies
  • Refrigerator
  • Egyptian-cotton sheets
  • Premium bedding
  • Separate bathtub and shower
  • Coffee/tea maker
  • Pillow menu
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Free newspaper
  • Video-game console
  • In-room childcare (surcharge)
  • In-room massage available
  • Hair dryer
  • In-room safe (laptop compatible)
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Free toiletries
  • Phone
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

North Food & Wine - Located at lobby level, overlooking the Marina, the restaurant offers breakfast, lunch, and dinner from early morning till late. Dining includes a buffet breakfast, à la carte lunch menu, and Australasian cuisine for dinner. Japanese buffet is also available. Alfresco dining on the deck offers views of the marina and mountains. Open kitchens allow guests to view chef activity, and the bar serves a selection of wines, beers, spirits, and cocktails, along with light snacks.

Pool Bar - At level one, adjacent to the swimming pool area, the bar provides a range of cocktails, other beverages, and light snacks, from late morning till early evening.

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Nearby Things to Do

Nearby recreational opportunities include the 3-km boardwalk along the Esplanade for walking/jogging, workout areas positioned along the boardwalk, a public saltwater lagoon pool, and an unsupervised children's playground. Aerobics takes place at the Esplanade in outdoor classes, and admission can be arranged through reception. Basketball is available within 1 km of the hotel at the convention facility/stadium, where racquet sports are also available, including squash. Bicycle rentals are available in the city, within 2 km of the hotel.

Marlin Marina, directly outside the hotel, is the pick-up and drop-off area for various water sports activities such as scuba diving and snorkeling, and helicopter sightseeing is also located at the marina, within 200 meters of the hotel. Fishing charters can also be arranged at the marina. A golf driving range is available at Half Moon Bay Golf Course, within 8 km. Hiking/biking trails are at Red Arrow, a mountain walk within 5 km of the hotel.

Bird watching opportunities are available at the Esplanade and also at Centennial Lakes, within 7 km of the hotel. The Botanical Gardens offers a range of walking tracks, and Centennial Lakes includes a boardwalk through swamp areas. The hotel can assist with tours that include horse riding, sky diving, rafting, and canoeing, all within 10 km of the hotel, at Yorkey's Knob and other locations. Tours to the Great Barrier Reef, which is approximately 30 nautical km, or 80 minutes by boat, can also be arranged. Golf is available for nonmembers at the Paradise Palms golf course, located approximately 15 km from the hotel.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Please contact the property at least 72 hours before arrival to make arrangements for check-in.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: AUD 36 per person (approximately)
  • Self parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day (in/out privileges)
  • Late check-out fee: AUD 48
  • Deposit: AUD 100 per night
  • Rollaway bed fee: AUD 60 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. A resort fee is included in the total price displayed. Only registered guests are allowed in the guestrooms.

National Rating

Official Australia STAR Rating provided by Star Ratings Australia

Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 5 stars.

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