Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
for Couplesby Maris from Sydney
Excellent staffPosted Sep 8, 2012
Pros: Staff (reception)
Cons: Hotel conditions
Would recommend this hotel just for the staff! Hotel conditions are quite poor (sun beds broken, pool area is to be refurbished. Also in the room the yellow chairs werre getting black as they are too old). The hotel is clean but needs to be refurbished. However, the quality of staff really offset all that! So helpful, smily, pationate and customer service oriented. A pleasure. Would devinitly go back
for Couplesby R&M from Sydney
Our reviewPosted Sep 8, 2012
Pros: Close to water and board walk
Cons: Bathroom not clean
Location: 20 min walk to pier I think which is pleasant to walk to.
It was ok for 2 nights as we were not focussed on being a tourist.
for Everyoneby Peter from Orlando, FL
DisappointingPosted Jun 4, 2012
There was no staff on duty and the rooms were worn out and need refurb
Recommendedby A verified traveler from West Orange, NJ
Tropical Queenslander Simple, not fancyPosted Feb 20, 2012 on Hotels.com
The room was very basic. The desk clerks were very friendly and helpful. The attached Vietnamese restaurant was NOT air conditioned and during their summer it was too hot. Food was fair.
Recommendedby A verified traveler from Wisconsin
okPosted Sep 29, 2011
The hotel was about a mile away from the tourist areas. Access to the western part of the Esplanade was very close. There were many places to run fom that area if you knew where to look. The hotel was mainly quiet except that there seemed to be a lot of families living there long term (I guessed because of the proximity to hospitals?). So sometimes the children were a little noisy, but not too bad. Air conditioner was noisy but worked. Nice kitchenette. Overall clean but old. The front desk was not staffed after 8pm.
Recommendedby A verified traveler
Posted Aug 19, 2011 on Hotels.com
for Familiesby A verified traveler from Bourbonnais, IL
Tropical Queenslander ReviewPosted Jun 20, 2011
The Tropical Queenslander hotel is located a fair walk from the Cairns esplanade and waterfront, which is the heart of the city. So, it cannot boast the best location in the town. Also, its neighborhood, while nice enough, is not as good as the top hotels. But what the Queenslander lacked in location, it made up for in value. We had a very nice room with great amenities. The hotel staff was excellent and set us up with some very nice tours and directions around town. We had free parking for the car. Internet access was available (reasonable rate, though not free). And they had two very lovely pools. All in all, just what I was looking for at a great rate.
Recommendedby A verified traveler from PNG
Nice hotel, cheap, just about walkable into town.Posted May 13, 2009
Hotel was good for the price. No complaints....
Recommendedby A verified traveler
Perfect!Posted Feb 12, 2009 on Hotels.com
Comfortable, clean, very well equipped. we were only there for a night, but wish we had stayed longer! No complaints whatsoever.
Not Recommendedby A verified traveler
Good people, Dirty hotelPosted Mar 28, 2007
Hotel personel was great-very friendly and helpful. Hotel room was dirty and rooms are only cleaned every 7 days.