Ratings based on 243 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

beach wow !

Posted Apr 16, 2015
very clean, helpfull staff, wonderful weather, good city
Comment from Hotel Management
May 21, 2015 by Sakina AKKA, Hotel Management
Dear Guest, Thank you very much for your nice feed back about our hotel. Looking forward to welcome you back whenever your travels bring you back to Cairo. Sakina AKKA Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Excellent hotel

Posted Apr 8, 2015
Pros: Location and facilities
Cons: Get rid of the pool rules
The hotel is wonderful and they have great sound control which makes the rooms very quiet. The facilities are great. The only thing that I did no like is that you have to sign a form agreeing to the pool rules at chcek-in. The rules are rather antiquated and had a negative experience with the pool attendant.
Comment from Hotel Management
May 21, 2015 by Sakina Akka, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our hotel reference to your recent stay with us. We are glad that you have enjoyed the facilities and quietness of our hotel. However your comments regarding the swimming pool regulations were noted and communicated to the Health Club director. I do thank you again for your review and we will be looking forward to welcome you again very soon. Sakina AKKA Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Great hotel.. Like home away from home

Posted Mar 30, 2015
I stayed in Cairo for a short trip and I am happy that I chose Concorde El Salam. The free airport shuttle is a plus and a staff was already waiting for me and even assisted me with arrival process, such as where to get the visa, luggage, etc. I was then escorted to the van waiting outside. The security was superb and I felt safe and secure as soon as I saw the hotel grounds. The check in was very quick and they even let me get in my room hours before the usual check in time. The staff are very courteous and helpful. There are a lot of very good restaurants within the compound, I never ran out of options on what to eat. I enjoyed the italian restaurant by the lobby, great wine and pasta. There is also an italian cafe few steps outside the hotel but within the compound, a good place to relax after a long day. If you like to do horse back riding, there is a place behind that cafe too. The room is spacious and beds are comfortable. The bathrooms looks like new because its sparkling clean. If I will be going back to Cairo, I will definitely go back to Concorde El Salam. Shukran, for a very good service.
Comment from Hotel Management
Apr 5, 2015 by Sakina AKKA, Hotel Management
Dear Guest, On behalf of CONCORDE ELSALAM HOTEL CAIRO, I would like to thank you for the above kind words and for the 5 stars rating review. We are glad to know that you enjoyed your stay at our hotel and that you appreciated the service provided by our staff .. We are always proud of our staff who makes extra efforts to provide a personalized service that exceeds our guest's expectations. I will make sure to convey your comments to both management and team, and I will be looking forward to welcome you in the near future. Best Regards. Sakina AKKA Guest Services Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Location: praktische Nähe zum Flughafen, Kairoer Verkehrschaos umgeht man hier
guter Shuttle-Service nach telefonischer Anmeldung vor der Anreise
Comment from Hotel Management
Apr 5, 2015 by Sakina Akka, Hotel Management
Dear Guest, Thank you very much for your review about Concorde El Salam Hotel Cairo reference to your recent stay with us. Looking forward to welcome you back whenever your travels will bring you back to Cairo. Sincerely Sakina Akka Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Too far from town

Posted Mar 18, 2015
It took at times with traffic 90 minutes to get to tahrir squares where my place of activity was.
Comment from Hotel Management
Mar 23, 2015 by Sakina, Hotel Management
Dear Valued Guest, Thank you for taking the time to write your review reference to your stay. Glad to inform you that our hotel offers a shuttle bus to down town where are the most important sights, and also to the biggest mall in Cairo,on complimentary basis (Schedule available upon request) On behalf of our entire staff here at the Concorde El Salam Hotel we would like to thank you and we hope to see you again whenever your travels bring you back to Cairo. Sakina AKKA Guest Services Manager
3 out of 5
by A verified travelerfrom PARIS

moyen

Posted Mar 3, 2015
Pros: le jardin intérieur avec piscine chauffée
Cons: chambres à renover, gestion des réservations
Location: Heliopolis, à proximité de l'aéroport. Un centre équestre se trouve dans l'enceinte de l'hôtel.
séjour avec enfants : nous avions réservé deux chambres. Mauvaise surprise, les deux chambres étaient éloignées l'une de l'autre. Au bout de plus d'une heure de négo, on nous a donné deux chambres bungalow au fond du jardin. Hall de l'hôtel bling bling, pseudo-palace. Les chambres auraient besoin d'une renovation. Odeur de canalisation dans l'une, clim qui commence à fuir dans l'autre. Les chambres étant au rdc, le personnel et les clients passent à deux centimètres de la baie vitrée, aucune intimité. En revanche, jardin intérieur très agréable pour Le Caire, même si à notre arrivée des détritus ornaient la bordure. Piscine chauffée et petit déjeuner (en supplément) servi sur la terrasse devant la chambre.
Comment from Hotel Management
Mar 30, 2015 by Sakina AKKA, Hotel Management
Dear Valued Guest, I would like to thank you for taking the time to review Concorde El Salam Hotel Cairo following your recent stay with us. It is through your positive and constructive feedback that we are able to constantly strive to improve our products and services. I am sorry to learn about the shortfalls accrued during your stay, but please rest assured that your comment had been taken seriously in consideration and a coaching session had been done. Once again, please receive my sincere apology and I look forward to welcoming you back to our hotel in the near future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mississauga, canada

Very convenient location. Close to the airport.

Posted Feb 9, 2015
Pros: The courticy of employees. The executive lounge, and all other various amnesties.
Cons: It is simply perfect.
Location: Very close to a very well known sporting club.
My wife & I thoroughly enjoyed our stay. The breakfast room and the dining facilities are excellent. The rooms are spacious and very comfortable.
Comment from Hotel Management
Mar 12, 2015 by Sakina AKKA, Hotel Management
Dear Guest, Thank you very much for your 5 stars review about Concorde El Salam Hotel Cairo. It is a great honor to know that we have managed to meet your expectations. I will make sure to convey your comments to both management and team, and I will be looking forward to welcome you in the near future.
5 out of 5
Recommended
for Business Travelers
by CHIEHfrom Taiwan

Great service with Free Airport shuttle service

Posted Feb 2, 2015 on Hotels.com
Trust me, you will love their free Airport shuttle service. They will guide you thru the custom checking and help you for Egyptian pound exchange. To bargain with the taxi driver in Egypt is really another story.
Comment from Hotel Management
Apr 18, 2015 by Sakina AKKA, Hotel Management
Dear Guest, On behalf of CONCORDE ELSALAM HOTEL CAIRO, I would like to thank you for the above kind words. We are glad to know that you enjoyed your stay at our hotel and that you liked the complimentary Meet & Assist and transportation service provided by our hotel. Once again, please receive my heartfelt thanks and I look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Business Travelers
by TIANYOUfrom Taipei

Good experience

Posted Feb 1, 2015 on Hotels.com
the hotel is clean and secured. high class service.
Comment from Hotel Management
Apr 18, 2015 by Sakina AKKA, Hotel Management
Dear Guest, Thank you so much for your five stars rating review and for choosing Concorde El Salam Hotel for your previous stay. We are glad to know that you enjoyed the level of safety, cleanliness and the service provided by our staff. Looking forward to welcome you back. Sakina AKKA Guest Services Manager
4 out of 5
Recommended
for Getaway With Friends
by Arabfrom Akron, Oh

Nice and Fast

Posted Jan 20, 2015 on Hotels.com
Nice
Comment from Hotel Management
Apr 18, 2015 by Sakina AKKA, Hotel Management
Dear Guest, Thank you very much for your comment and for choosing Concorde El Salam Hotel for your previous stay in Cairo. We will be looking forward to welcome you again in the near future. Best Regards. Sakina Akka Guest Services Manager
Comment from Hotel Management
Apr 18, 2015 by Sakina AKKA, Hotel Management
Dear Guest, Thank you very much for your comment and for choosing Concorde El Salam Hotel for your previous stay. We will be looking forward to welcome you again very soon. Best regards Sakina AKKA Guest Services Manager