Ratings based on 33 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
for Business Travelersby Lassefrom Danmark
Okay forretnings hotelPosted Dec 17, 2013 on Hotels.com
Hotellet er i samme bygning som Cairo City Star 2, hvilket gør shopping mulighederne store. Værelserne er lidt slidte - men fine til prisen
for Couplesby A verified traveler
Posted Dec 9, 2013 on Hotels.com
for Everyoneby A verified traveler
Posted Dec 9, 2013
for Familiesby Khaled
Posted Oct 21, 2013 on Hotels.com
Recommendedby Tareqfrom United states
Family transit stayPosted Sep 3, 2013 on Hotels.com
Just ok, would prefer intercon on the other side of the complex
Very Bad ExperiencePosted Nov 25, 2012 on Hotels.com
Not proper flow of Hot water. Not clean enough (WC, Room), Slow or no internet connection. Unacceptable for Holiday in hotel and for the price paid. I was not offered an upgrade according to my Golden memership.
by Sam 1from Florida, USA
no Internet & polite highway robery.Posted Nov 23, 2012
Pros: Quiete room
Cons: Hotel taxi service and worst Internet connectioni
Location: Good. Close to airport, and adjacent to Mega shopping center.
During my four days stay, the internet did not work from evening till morning every night. IT Dept. said it is over loaded and they continue to try to fix the problem for 4 days. Hotel Taxi(Limousine) which I booked a day earlier, was 25 minutes late to show up. Their answer, not even a sorry, but we have no choice but to wait for it. Of course I was 30 minutes behind my crucial business meeting. Next day I again booked the hotel Taxi to take me to the airport. at arrival I gave the driver 100 Egyptian pound to take the 60 pounds fare plus 10 pounds tip. He bluntly, told me that he does not carry change. Of course he ended up with a 40 pounds tip (40% of the fare) since there was no choice.
Posted Oct 13, 2012 on Hotels.com
Recommendedby J. Bochor
Posted Jul 7, 2012 on Hotels.com
I was disappointed with the room I was given, very small, especially the bathroom, it is so tiny that you could not move around in it. Surely I will not stay there again.
for Everyoneby Deanfrom UK
Pleasant stay, not much needed to make it perfectPosted Apr 20, 2012
Pros: Free internet, great (male) staff
Cons: Taxi options, uninterested (female) staff
Location: Very good, next to mall, 15-20mins to airport, 50-60 mins to Giza
Decent location 15-20 mins from airport, and next to the huge and impressive City Stars mall. Staff friendliness and professionalism mostly supurb, although some female individuals really need a kick up the backside and service speed/smiling lessons as they are seriously letting the team down (I won't mention the relevant departments, but they are quite easy to identify). Security is stringent with guards and sniffer dog for incoming cars, and airport style metal detectors for all persons. Rooms are slightly smaller than I would expect for a hotel of this price/standard, but very comfortable and clean. LCD TV uses internet to select channels, but this can be very slow and frustrating, seems pointless to me. Internet is fast and free throughout the hotel, for which I applaud as this puts most modern hotels these days to shame. Food in hotel very good and reasonably priced compared to uk standards. Mall offers a great choice of eating options and great value (mall is huge and can be very difficult to navigate). I would suggest the hotel should make obtaining a standard taxi an simpler process, as the current options seem to be an expensive limo from the hotel door, a 50m walk to un-metered City Stars (white) taxi with special tourist prices, or you have to venture 75m onto the busy main road and take your chance to flag a cab. If I visit Cairo again I would hope to return here, although I would say the pricing is currently the upper limit I'd be prepared to pay.