Ratings based on 48 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
by وسيم من السعودية

Posted Aug 1, 2014 on Hotels.com
رائعة
5 out of 5
Recommended
by A verified traveler

Posted Jun 13, 2014 on Hotels.com
Very satisfied
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 13, 2014 on Hotels.com
Very satisfied, however slightly rude when late checkout was requested
4 out of 5
Recommended
by Hamadafrom Jordan

Good quality and location

Posted Jun 11, 2014 on Hotels.com
Liked it more than next door Intercontinental
4 out of 5
Recommended
for Everyone
by Reem

House keeping have some issues

Posted May 20, 2014
Location perfict,, stafff is brilliant food is very good Some issues with house keeping and room cleanniese
5 out of 5
Recommended
for Overnight Stay Before Destination
by Marwanfrom Yemen

Posted May 20, 2014 on Hotels.com
A hotel that would definitely stay in again, close to malls and places
3 out of 5
Recommended
for Everyone
by Ahmed

2 nights in Holiday Inn

Posted May 13, 2014
Pros: location
Cons: Stafff training to be quick & qualified
Location: Citystars mall
The most important negative point in the hotel staff, is that they take a very long time in check in & check-out procedure. Such long time never witnessed in Egypt or any other hotel in any country in the world. Also I heard at check in time in the evening that breakfast (not) included despite that I showed them it's clearly stated it's included !!! In the morning they said I was right & breakfast included. In Rresturant, they asked for signing the breakfast check . At check-out, they discovered that they should have not asked for signature & again I had to sign like a credit note for breakfast. Check-out took 25 minutes. Only one person acting while another 2 just standing in the reception !!
3 out of 5
Recommended
by Migfrom Odense

Godt

Posted May 12, 2014 on Hotels.com
Det var godt i forhold til Egypten
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 25, 2014 on Hotels.com
4 out of 5
Recommended
by Ayman

This traveler left a rating score only Posted Mar 12, 2014 on Hotels.com