Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Los Angeles
Nice hotel very close to the airportPosted Sep 14, 2014
Staff was very helpful. Hotel has anything one could ask for.
for Business Travelersby JulieM from New York
Lovely atmosphere and helpful staffPosted Jun 4, 2014 on Hotels.com
Very comfortable, relaxing, and enjoyable stay at Le Passage. My luggage was lost in transit to Cairo; however the staff at Le Passage took a personal interest in making sure I was comfortable and assisted me with retrieving it. A special thanks to Abbas, who negotiated the myriad of steps required to help me rebook my connecting tickets and retrieve my suitcase. This was my first time to Egypt, and his assistance left me with an extremely positive impression of the warmth and hospitality of the people. I look forward to returning in the future.
for Business Travelersby Vanessa madrigal
Posted Dec 1, 2013 on Hotels.com
by A Emerson from Los Angeles, CA, USA
Clean hotel, but the room needs workPosted Oct 28, 2013
Pros: Proximity to the airport
Cons: Mosquitoes and the room
The hotel is spacious and the security at the front was comforting. There's a convenient complimentary shuttle to the airport. The room was in sub-par shape and I stayed up all night killing mosquitoes. I was definitely not the only one to do so as there were about 10 dead mosquitoes on the walls (the hotel staff had never cleaned the walls). It was good to be at a hotel near the airport, but it was definitely not worth the money we paid given the room condition.
for Business Travelersby Jack from Washington DC
Disastor employeesPosted Oct 20, 2013 on Hotels.com
It took 45 Minutes to check in with non professional employee- No respect for disability I had to walk minutes after minutes after minutes to arrive to my room Employees are not professional except a lady in the Bar area,
by A verified traveler
DisappointingPosted Oct 9, 2013
Already paid 100 usd for an everage room fir me only, yet, I was very surprised to be asked to pay for breakfast. They said it's not included.
Posted Sep 26, 2013 on Hotels.com
by Ben from New York
terriblePosted Sep 21, 2013
rooms stink, they allow smoking even in the non smoking rooms, the ash trays and food trays left outside rooms doors, but still the staff lie and say it is nonsmoking section, furniture looks very old and spotty, they transferred me 3 times, but they gave me worse rooms, when I requested to cancel and was about to call Novotel Hotel, they offered a little bit better room but still has this smoky stinky smell, it took me 3 hours from check in till i got to last room so i can sleep and catch my morning flight, it supposed to be 4 or 4.5 star hotel but i can't even rate it like 2 star motel.
Recommendedby A verified traveler
Posted Sep 10, 2013 on Hotels.com
for Everyoneby Walaa from Cairo
A pleasant hotelPosted Sep 8, 2013
Location: Close to the airport, not to city center.
Excellent rooms and facilities, very polite staff. Very good food, specially the wonderful Chinese restaurant.