Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from France

Cheap but don't go there

Posted Aug 14, 2014
Pros: close to the pyramids
Cons: Cleanliness, telephone system, more staff at front desk, staff at curbside, shower, repairs to room
We arrived at 10pm and our room wasn't ready. Then we realized that they had given us a smoking room, even though we had a confirmation for a nonsmoking room. So we finally got in our room at 11:30 pm. The shower didn't work, the telephone system for the entire hotel was out and our friends couldn't call us, and our room had holes in the walls and ceilings. The hotel seriously needs upgrading. They cater to tourgroups who just stay one night. So many things are wrong with the hotel that it is hopeless. The breakfast area was disgustingly dirty. They use placemats which are stained and not clean, no matter what table you sit at. Plates were not clean. The hotel doesn't have someone to help you get taxis and taxis have to drop you off in the middle of the street-they can't pull up just outside the door. I wanted to be near the pyramids but didn't realize that I would be so far away from downtown--and needed a lot of taxis.
2 out of 5
by B

outdated hotel..

Posted Jun 24, 2014
outdated, smelly carpet, shower goes in and out hot and cold
Comment from Hotel Management
Jul 2, 2014 by Gamal Hassan, Hotel Management
Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Sincerely yours,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel ideal for the pyramids

Posted Jun 16, 2014
Overall this hotel was very good, friendly staff, good food and good facilities. Set in well maintained gardens the rooms were sizeable and comfortable.
2 out of 5
by Leslie from Abu Dhaby

It was a place to lay my head.

Posted May 27, 2014
Pros: The location was great.
Cons: Updating the rooms.
Location: Pyramids visible from the grounds of the hotel; a plus. Pyramids in close traveling proximity to the hotel.
The hotel lobby was very inviting and the staff accommodating. The rooms; not so much. The room was dark, dingy with the stench of stale smoke. But, I was not there to LIVE in the room. It served its purpose as a place to shower and rest between an amazing adventure through this part of Egypt!
Comment from Hotel Management
May 29, 2014 by Gamal Hassan, Hotel Management
Thank you for your comments on trip advisor. Seemingly we were unable to meet with your expectation this time. Rest assure we are taking all steps to improve the quality of service. Hopefully you give us another chance to better serve you in the future and restore your regard to our hotel. Meantime, we wish you all the best Sincerely,
2 out of 5
by A verified traveler

1 night stay at Cairo

Posted May 21, 2014
Pros: That is close to the pyramids
Cons: You need major renovation on the outdoor grounds - reception.
Location: nothing to do than go to the pyramids
The only reason I choose to stay in this hotel was the location and the room price. For what it's worth the room price is fare. We had dinner at the roof garden (1 salad, and mix grill which was 2 pieces of chicken and 2 pieces of kebab, disert, 2 beers and 1 pipe) and paid 490 Egyptian pounds when the average salary in Egypt is 800 Egytian pounds. The hotel is old and needs to be renovated, it looks nothing like the pictures on line. The only good thing about this hotel is the professionalism and friendliness of the staff.
Comment from Hotel Management
May 29, 2014 by Gamal Hassan, Hotel Management
Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Again , we are deeply sorry that you experience did not meet your expectation Sincerely yours,
5 out of 5
Recommended
by rabia from jersey

Great place!

Posted Apr 23, 2014 on Hotels.com
This hotel was really nice! The Area Around It Is kinda Dirty But Other Than That Its A Wonderful hotel! You can see the pyramids from your room, it's really pretty!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel would go again

Posted Apr 10, 2014
Reception staff were a bit average, not always the most helpful. We had an amAzing waiter at the Romeo and Juliet restaurant, he was fantastic to us. Only 2 of the 3 restaurants were open. Nice view of pyramids from hotel. Biggest concern was you were given a complimentary bottle of water in your room which was never replaced during the stay - the tap water over there is not ideal to drink/brush teeth etc
4 out of 5
Recommended
by Anders from London

A great stop to see the Pyramids

Posted Mar 26, 2014 on Hotels.com
The hotel itself is a perfect hub to see the Pyramids. Giza itself is not a particularly nice place but as a white tourist in Egypt you expect to get constantly harassed whenever you are near a tourist monument. The staff we great they could not have been better, helping get taxis and so on. The tours/drivers offered by the hotel are a bit on the pricey side (by Egyption standards) when compared to a normal metered taxi but almost worth it to avoid the hassle. We took one our driver was good and explained things as we went along. We still were ambushed into riding camels and all this other stuff at the actual pyramids - but this is almost unavoidable. Set your price and stand your ground. Don't allow yourself to be passed from one guide to the next as they all want a slice of the pie. You may also unexpectedly end up at a papyrus factory and have the discomfort of telling the staff that no you don't want to buy all their souvenirs........ Also go to Dasshur it's much more chilled than the famous Giza Pyramids. Back to the hotel, it's a great Oasis away from the craziness that is Giza. Buffet Breakfast is very good too. Would recommend this hotel if you are wanting a night near the Pyramids.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Close to Gyza Pyramids

Posted Mar 11, 2014
Pros: Location
Cons: WIFI free for all guest on the rooms
Location: If you want yo visit the Gyza Pyramids, this is the best place to stay
The hotel have great facilities, and the staff would care for everything to make your stay pleasant.
2 out of 5
Recommended
by harold from joburg

maintenence issues

Posted Jan 25, 2014 on Hotels.com
had to change rooms because of no hot water
Comment from Hotel Management
Aug 16, 2014 by Ahmed Sherief, Hotel Management
Dear harold from joburg, We thank you very much for your constructive feedback regarding your recent stay. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our guests deserve the very best. We look forward to have the pleasure of welcoming you again where you would experience and touch the value of progression. Sincerely yours,