Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 12, 2014
It was very nice staff were very friendly and nice
4 out of 5
Recommended
for Everyone
by A verified traveler from reading UK

try to stay in the new rooms

Posted Sep 7, 2014
Pros: Pool area, Wifi in rooms is good
Cons: old rooms need refurbishment and the tour company in the lobby should be replaced
I stayed 2 separate times in novotel last week, firstly in one of the new rooms which was very nice, new and clean then secondly in one of the older rooms which was average, no chair for the desk and they seemed to have continual problems with part of the power as the lights would work but no a/c or plug sockets for an hour then it would come back for a bit and go off again. I also think they should replenish the bottled water in the room every day. my other comment would be not to trust the transport company in the lobby who wanted $150 US each way to giza! we had to negotiate our own deal with another driver outside the hotel for a fraction of this but the pool, etc are good and I would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler

Tatjana

Posted Aug 7, 2014
We used it for one night before the flight. Our room was in the new part of the hotel and it was nicely decorated, with comfortable beds, shower and everything else worked, it was clean. The room was a bit small, but perfectly acceptable. Checking in and checking out was effortless. The have a shuttle which takes you to the different terminals,. Perfectly adequate and comfortable hotel where you can easily spend couple of days where you travel.
Comment from Hotel Management
Aug 19, 2014 by Hassan Moustafa, Hotel Management
Dear Valuable Guest Thank you for taking the time to share your experience and recommending our new superior rooms. We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel Thank you Hassan Moustafa General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Zealand

Close to airport

Posted Jul 31, 2014
Pros: Location and shuttle to airport. Wifi also good. Easy pickup for doing business.
Cons: Chair broke when I first sat on it. Door handles need attention ... just the little detail. Wifi could be easier to access.
Location: Good for everything, especially coming and going from airport.
Good position with excellent facilities. Ideal for doing business in Cairo.
Comment from Hotel Management
Aug 20, 2014 by Hassan Moustafa, Hotel Management
Dear Valuable Guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel Thank You Hassan Moustafa General Manager
5 out of 5
Recommended
for Business Travelers
by Jon from Texas

Very comfortable hotel, but terrible shuttle

Posted Jul 4, 2014 on Hotels.com
This is a great hotel but expect to wait on the shuttle for up to an hour or more or take a $10 taxi. The other airport hotel is within walking distance. Very comfortable beds though.
Comment from Hotel Management
Aug 31, 2014 by Hassan Moustafa, Hotel Management
Thank you for taking the time to share your experience. We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. please be informed that the flight details are required prior to the arrival date in order to provide pick up from the airport by our shuttle bus and the bus goes from the hotel to the airport every 30 minutes hotel shuttle bus number 011 474 04400 We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager
5 out of 5
Recommended
by Grad Student L from Memphis, TN

Best hotel in Cairo

Posted Jun 20, 2014 on Hotels.com
Amazing, close to the airport, great breakfast, beautiful pool, and the rooms are comfortable and clean. The staff is also really nice.
Comment from Hotel Management
Aug 30, 2014 by Hassan Moustafa, Hotel Management
We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
it wasn't bad ,typical hotel experience, for those looking for a hotel in the airport its one of the best
Comment from Hotel Management
Jun 30, 2014 by Hassan Moustafa, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager
4 out of 5
Recommended
for Everyone
by tai from Melb,Aust

Room are good, secure...

Posted May 27, 2014
For security reason, the hotel should offer Shuttle bus to all client, as complimentary, or charge a little xtra. As the taxi at the airport, un organised, in secure...is nightmare for new tourist.
Comment from Hotel Management
Jul 1, 2014 by Hassan Moustafa, Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager
4 out of 5
Recommended
for Business Travelers
by Michel Khalil from Atlanta, GA, USA

A nice place for a transit

Posted May 23, 2014 on Hotels.com
The hotel is convenient as it’s just few minutes from the airport and has a 24/7 shuttle. I went to the airport at 4:30 am and the shuttle was just right there on time. The staff are nice and willing to walk the second mile. There is a good breakfast that is included with the accommodation. The only frustrating matter is the internet especially in the rooms.
Comment from Hotel Management
Aug 30, 2014 by Hassan Moustafa, Hotel Management
We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. please be informed that we have now FREE WIFI in all hotel We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

In The airport

Posted May 16, 2014 on Hotels.com
Very comfortably decorated and actually comfortable room. The hotel is in the airport area, five minutes with the free suttle from T3. It has a big garden, and a big lobby, with live music some nights.
Comment from Hotel Management
Aug 30, 2014 by Hassan Moustafa, Hotel Management
We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel. Thank you Hassan Moustafa General Manager