Ratings based on 120 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Bad hotel

Posted Nov 21, 2013
Very bad hotel Service was bad as well the frontdisk Poor brakefast
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
Recommended
for Everyone
by George from New York, NY USA

Clean basic friendly hotel.

Posted Jul 25, 2013
Pros: Cleanliness and friendly helpful staff.
Cons: Nothing, the hotel was fine and met all my needs.
Location: Nice location on Zamalek, easy to get anywhere in central Cairo. Quiet, nice area.
The hotel was very clean and comfortable. The staff were all extremely friendly and helpful, I would definitely stay there again and recommend it to others. Basic but fine hotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
4 out of 5
Recommended
for Everyone
by Grace from Pennsylvania, USA

A Great Hotel at a great price

Posted May 23, 2013
Pros: Pool
Cons: mini bar charges that we did not create
Location: along Nile across from Tajir Square.
Great location! Along the Nile, within walking distance of restaurants and sights. We LOVED the pool which was extremely clean (just wished jacuzzi was hot). Hotel had a nice atmosphere. Restaurant (ground floor) had a great breakfast buffet and tasty dinner at reasonable prices. Room was clean and comfortable room but a little cozy with 2 kids on the pullout sofa. Would be nice to have option of two queen beds. Just be sure that both you and the hotel mutually agree on the inventory of the room's "bar" or you might find some surprise charges when you check out! Other than the latter surprise, we loved our hotel and we will definitely go back if we are there and can get the good price we got.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
4 out of 5
Recommended
for Everyone
by azza from dubai

nice hotel, very good location

Posted Apr 15, 2013
Pros: the room service was very good and value for money
Cons: the noise coming from boats
Location: very good
It's a wonderful hotel, large rooms , and it has a very good location
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good busniess hotel in central location

Posted Apr 10, 2013
Pros: Service and cleanliness
Cons: Intermittent internet, quite expensive
Location: Excellent central location.
Hotel gave ery good value for the room, clean and modern.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 12, 2013
Easy walk to museum and local shops and restaurants and fabulous view over the Nile
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thanl You
5 out of 5
Recommended
for Everyone
by Chenoa from Atlanta, GA

"Top of the Line Hotel"

Posted Jan 4, 2013
Pros: Location, Room, Comfort
Cons: Food was well priced but not as flavorful as I'd hoped. But keep in mind I am a Chef and tough critic.
Location: 5 minute walk to Cairo Tower, Directly across the street from the Nile River, about 45 minutes (depending on traffic) from Giza.
Perfect in every sense. Extremely friendly staff, reasonably priced food, great location, secure and safe place, Extremely well priced. Well priced Spa Treatments.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank You for chossing Novotel Cairo El Borg , look forward to welcoming you soon at Novotel.
4 out of 5
Recommended
by M

Posted Dec 24, 2012 on Hotels.com
very good hotel
Comment from Hotel Management
Apr 19, 2014 by Abdellatif, Hotel Management
Thank you
2 out of 5
Recommended
for Business Travelers
by Y.R from Jordan

AC is bad location is good

Posted Dec 22, 2012
Pros: Location
Cons: smell
Location: Perfect
very bad smell with using AC... the location is very good...
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4 out of 5
Recommended
for Everyone
by Traveller from South Africa

Excellent view of the Nile

Posted Dec 20, 2012
The Hotel is in a convenient location, easily within walking distance of downtown and shopping. The staff were all very helpful and friendly, the breakfast buffet was acceptable and the room was clean and tidy. Excellent view of the Nile
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Cairo El Borg. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at Novotel.
Comment from Hotel Management
Aug 16, 2014 by Abdellatif, Hotel Management
Thank You