Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
52% of guests recommend
3.7 Room cleanliness
3.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Nov 8, 2014
No no no terbal condishan No space terrible people
1 out of 5
Recommended
by Sajfrom London

Very poor service

Posted Aug 7, 2014 on Hotels.com
This was my second stay at the hotel in 6 months and i have to say i would not be staying at the Sheraton Deramland again. The level of service was very poor to say the least, staff very unhelpful, we had to ask for our room to be cleaned as nobody had bothered for over a day! The room service orders were always incorrect and very delayed. Overall a very bad experience in a country which i visit every month and have been doing for over 12 years!!!
5 out of 5
Recommended
for Business Travelers
by Stephen Pricefrom Walsall

Posted Jul 13, 2014 on Hotels.com
Stayed for 1 night nice clean hotel hopefully visit again
1 out of 5
by Adamfrom Washington, DC

Horrible Experience

Posted Jun 22, 2014
I had previously stayed at this hotel earlier in the month. Upon the check in the fist time I was given a room on the second floor (223) which was in a poor condition physically and had an air conditioning until that didn't work. Upon notifying the front deskt I was immediately escorted to a new room on the fourth floor (435). The room was in excellent order and the air conditioning worked very well. I then had a wonderful stay at the hotel. The stay was so enjoyable that I booked two rooms to stay with even more family from 6/17-6/20. I arrived at the hotel to check in. I asked the young man at the front desk for two adjoining rooms. His initial reaction was that he could not accommodate the request. I responded by noting that the hotel was at MAXIMUM 20% capacity. Magically then he was able to find two rooms on the second floor which we're adjoining. I settled into the rooms I noticed that the conditions of the room (marks on the wall) as well as air conditioning we're not working. I went back to the front desk and informed the young man of the condition and asked for another set of adjoining rooms. I even expressed to him that I had a similar circumstance when I had stayed at the hotel earlier in the month and the room on the fourth floor (435) was acceptable. He then got a manager who chose to tell me that the air conditioning worked in the room just fine. I told them that as an American I booked Sheraton because it is a brand that I can trust because of the American sta
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 12, 2014 on Hotels.com
It's good
4 out of 5
Recommended
for Families
by Mohamed EL-Arabyfrom Cairo, Egypt

Very good Experince

Posted May 5, 2014 on Hotels.com
everything was just fine, the hotel Is really wonderful, clean, luxurious, the room is somehow small compared to other similar properties but it is comfort and clean, overall the hotel is a good experience and a must to visit if you are in this around area,
2 out of 5
by heshamfrom hassan

It is not Sheraton

Posted May 3, 2014
The staff Is very reluctant, have no experience, the hotel looks like 3stars hotel
4 out of 5
Recommended
by Ahmed Salamafrom Giza, Egypt

Good Value Hotel

Posted Mar 25, 2014 on Hotels.com
It was very nice and comfortable stay
2 out of 5
by A verified traveler

No Internet

Posted Feb 26, 2014
The hotel looks old with no regular maintenance. They don't even have wireless Internet access in the rooms.
3 out of 5
Recommended
for Business Travelers
by Mostafa

This traveler left a rating score only Posted Feb 25, 2014 on Hotels.com