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Reviews of Swiss Inn Nile Hotel

3 out of 5
Swiss Inn Nile Hotel
110, El Bahr El Aazem Street, Corniche El Nile, Giza

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 230 reviews" "
Rating 8 - Good. 46 out of 230 reviews" "
Rating 6 - Okay. 34 out of 230 reviews" "
Rating 4 - Poor. 25 out of 230 reviews" "
Rating 2 - Terrible. 40 out of 230 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Stayed 3 nights in Dec 2023

2/10 Terrible

HASHIM

Stayed 6 nights in Nov 2023

10/10 Excellent

Ibrahim

10/10 Excellent

Ibrahim

4/10 Poor

HATIM

Stayed 1 night in Nov 2023
Response from Samar Dassouky (FOM) on Nov 12, 2023
Dear Mr. Haitham, We Delighted Hosting You And Waiting To See You Again

2/10 Terrible

saleh

Stayed 2 nights in Oct 2023
Response from Samar Dassouky (FOM) on Nov 12, 2023
Dear Mr. Saleh, We Delighted Hosting You And Waiting To See You Again

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Samar Dassouky (FOM) on Aug 9, 2023
Dear Mr. Joshua, We Delighted Hosting You And Waiting To See Yu Again

6/10 Okay

Mohamed

Stayed 1 night in Apr 2023
Response from Samar Dassouky (FOM) on Jun 1, 2023
Dear Mr. Mohamed, We Delighted Hosting You, Thank You For Choosing Us & Waiting To See You Again.

2/10 Terrible

Mostafa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheep,greedy,lack the quality,and the proper management to accommodate Customer and make their stay pleasant. Not recommended for staying there.
Stayed 1 night in Feb 2023
Response from Samar Dassouky (FOM) on Mar 14, 2023
Dear Mr. Mustafa We Deeply Apologize for this Negative Feedback about us, but we need to contact you to Have Your Points and know what Happened With You & Work On It

2/10 Terrible

Faizan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 5 nights in Jan 2023
Response from Samar Dassouky (FOM) on Feb 2, 2023
Dear Mr. Faizan , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize for Any Caused Inconvenience . Waiting To See You Again Soon .

6/10 Okay

kyuyoung

Stayed 1 night in Jan 2023
Response from Samar Dassouky (FOM) on Feb 2, 2023
Dear Mr. kyuyoung , Thank You For Choosing Us For Your Accommodation, We Delighted Hosting You and Waiting To See You Again Soon

8/10 Good

kyuyoung

Stayed 1 night in Jan 2023
Response from Samar Dassouky (FOM) on Jan 23, 2023
Dear Guest , Thank You For Choosing Us For Your Accommodation, Waiting To See You Again Soon .

4/10 Poor

An

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Samar Dassouky (FOM) on Jan 18, 2023
Dear Guest , Thank You For Choosing Us For Your Accommodation, Waiting To See You Again Soon .

2/10 Terrible

Angela, Hagerhill

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was incredibly rude and the bathroom had more mold than I have ever seen. AC did not work and the elevator did not work.
Response from Samar Dassouky (FOM) on Jan 10, 2023
Dear Ms. Angela , Thank You For Choosing Us For Your Accommodation, Your Notes Has Been Taken and Will Work To Avoid It Again, We Deeply Apologize for Any Caused Inconvenience . Waiting To See You Again Soon .

10/10 Excellent

Paola

Stayed 2 nights in Dec 2022
Response from Samar Dassouky (FOM) on Jan 3, 2023
Dear Ms. Paola, Thank You For Choosing Us For Your Accommodation , Waiting To See You Again Soon .

2/10 Terrible

Eric Davis

Stayed 2 nights in Oct 2022
Response from Samar Dassouky (FOM) on Jan 3, 2023
Dear Mr. Eric, Thank You For Choosing Us For Your Accommodation , Waiting To See You Again Soon .

8/10 Good

Jorge Adrian

Stayed 4 nights in Oct 2022
Response from Samar Dassouky (FOM) on Jan 3, 2023
Dear Mr. Jorge, Thank You For Choosing Us For Your Accommodation , Waiting To See You Again Soon .

2/10 Terrible

Adib

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first arrived I had to give him 200 Just for him so he can pull me better room hotel was very noisy it’s not a quiet spot to stay in I couldn’t even invite my friends who drove me from the airport for dinner . I do not recommend not want to go there it’s not worth it they treat wrong Plus when you check out you have to wait at the lobby for them to check the room before you leave
Stayed 6 nights in Sep 2022
Response from Samar Dassouky (FOM) on Sep 26, 2022
Dear Mr. Adib, Thank You For Choosing Us, About Your Mentioned Comments All Our Rooms Are Isolated With Triplex Glass To Prevent Any Noise also The Visits Allowed In All The Hotel Except The Rooms, Finally It Is The Check Out Procedure Allover Th World, Hope We Have Clarified Everything, Thank You

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is not on well maintained condition. Worst part they don't even provide you water bottles even for breakfast if you ask for water they will ask you to buy. Corridors are stinky. Only good thing is location and view of Nile
Stayed 2 nights in Aug 2022
Response from Samar Dassouky (FOM) on Sep 26, 2022
Dear Guest, Thank You For Choosing Us.About Your Mentioned Points We Provide Everyday Free Bottle Of Water and Tea & Coffee Tray Replenishment But Other Wise You Can Order From Our Restaurant Or Room Service also We Prepare For Very Soon Renovation Plan, Hope To See You Again

2/10 Terrible

Hany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We could not stay in this room and had to leave. Room was completely different from the pictures provided. Rooms were unclean and smelled like some insecticide. Room furniture is outdated. Bathroom fixtures had rust.
Stayed 1 night in Jul 2022
Response from Samar Dassouky (FOM) on Jan 3, 2023
Dear Mr. Hany, Thank You For Choosing Us For Your Accommodation , Your Comments Has Been Taken And We Will Work On It To Avoid It Again, We Deeply Apologize for Any Caused Inconvenience. Waiting To See You Again Soon .

4/10 Poor

Ammar

Stayed 2 nights in Jun 2022
Response from Samar Dassouky (FOM) on Jan 3, 2023
Dear Mr. Ammar, Thank You For Choosing Us For Your Accommodation .Waiting To See You Again Soon .

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again
Staff were very helpful and accommodating, and the manager also accommodates the stray dogs and cat seeking shelter outside the hotel which was a bonus for me, knowing they show compassion. Hotel could do with updating - which they seem to be in the process off. Room phone didn’t work but wasn’t a big problem.
Stayed 5 nights in Jun 2022
Response from Samar Dassouky (FOM) on Aug 1, 2022
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Provide Converter For All The Rooms With Fees,Waiting To See You Again Soon .

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Samar Dassouky (FOM) on May 10, 2022
Dear Guest, Thank You For Choosing Us For Your Accommodation , We Deeply Apologize for Any Caused Inconvenience. Waiting To See You Again Soon .

2/10 Terrible

Diego

Traveled with family
Disliked: Property conditions & facilities
WiFi does not work in Lobby or rooms. Dusty rooms. Sticky room floors. Unsanitary. Waiting for refund. Left after 1/2 hour once we found another hotel
Stayed 4 nights in May 2022
Response from Samar Dassouky (FOM) on May 10, 2022
Dear Mr. Diego, Thank You For Choosing Us For Your Accommodation , We Deeply Apologize for Any Caused Inconvenience. Waiting To See You Again Soon .

8/10 Good

Jean-Luc

Stayed 1 night in Feb 2022
Response from Samar Dassouky (FOM) on Mar 3, 2022
Dear Mr. Jean, Thank You For Choosing Us For Your Accommodation , Waiting To See You Again Soon .

4/10 Poor

Kristiine

Stayed 1 night in Jan 2022
Response from Samar Dassouky (FOM) on Mar 3, 2022
Dear Ms. Kristine, Thank You For Choosing Us For Your Accommodation , Waiting To See You Again Soon .

8/10 Good

Mohamed

Stayed 1 night in Dec 2021
Response from Samar Dassouky (FOM) on Dec 28, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Deeply Apologize For Any Caused Inconvenience . Waiting To See You Again Soon .

8/10 Good

Dorothy, Bedias

Traveled with partner
Liked: Cleanliness, staff & service
The property has been kept up and it was clean including the toilets. The bar in the lobby was a little small, but sufficient. The dinner served in the hotel restaurant was good and service was great.
Stayed 1 night in Dec 2021
Response from Samar Dassouky (FOM) on Dec 28, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Deeply Apologize For Any Caused Inconvenience . Waiting To See You Again Soon .

2/10 Terrible

Mohanad

Stayed 4 nights in Dec 2021
Response from Samar Dassouky (FOM) on Dec 28, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Deeply Apologize For Any Caused Inconvenience . Waiting To See You Again Soon .

10/10 Excellent

Mohammed

Stayed 4 nights in Nov 2021
Response from Samar Dassouky (FOM) on Nov 17, 2021
Dear Mr. Mohamed, Thank You For Choosing Us For Your Accommodation. Waiting To See You Again Soon .

6/10 Okay

basem

Stayed 2 nights in Oct 2021
Response from Samar Dassouky (FOM) on Oct 27, 2021
Dear Mr. Bassem, Thank You For Choosing Us For Your Accommodation. Waiting To See You Again Soon .

2/10 Terrible

nader, sarnia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so dirty that we couldn’t sleep. It smell really bad and the bellows are so filthy
Stayed 1 night in Sep 2021
Response from Samar Dassouky (FOM) on Sep 27, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience and We Will Do Our Best To Avoid That Again . Waiting To See You Again Soon .

2/10 Terrible

Ahmed Hassan

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Mahmoud

Stayed 1 night in Aug 2021
Response from Samar Dassouky (FOM) on Sep 27, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Appreciate Contacting You and Hear From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience and We Will Do Our Best To Avoid That Again . Waiting To See You Again Soon .

6/10 Okay

Aldo Alonso

Stayed 2 nights in Aug 2021
Response from Samar Dassouky (FOM) on Sep 27, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation & Waiting To See You Again Soon .

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minimum level of hotels basic facilities wasn't available, unclean linens & Uncomfortable Mathresse & Pillow with the smell of sweat ,very limited TV Channels only three & room telephone & WIFI not working, Toilet Seat Yellowly Color are in very badly Condition & water leakage under Bathroom basin plus smelly like sewer, No Daily room Cleaning , Please Stay away Disgusting Place trust me
Stayed 1 night in Jun 2021
Response from Samar Dassouky (FOM) on Aug 22, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience and We Will Do Our Best To Avoid That Again . Waiting To See You Again Soon

10/10 Excellent

Rahma Isse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig person och bra frukost!
Stayed 5 nights in Jul 2021
Response from Samar Dassouky (FOM) on Aug 12, 2021
Dear Ms. Rahma, Thank You For Choosing Us For Your Accommodation & Waiting To See You Again Soon .

2/10 Terrible

Nader

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Samar Dassouky (FOM) on Aug 5, 2021
Dear Mr. Nader, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience . Waiting To See You Again Soon .

4/10 Poor

Samah

Stayed 4 nights in Jul 2021
Response from Samar Dassouky (FOM) on Jul 8, 2021
Dear Ms. Samah, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience . Waiting To See You Again Soon .

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room & tolliet unclean, and Bed mattresse & Pillows with bad smell, rust surrounding Bathroom base & handwashing basin , TV Channels and WIFI not working, never recommend this hotel very disgusting experience
Stayed 1 night in Jun 2021
Response from Samar Dassouky (FOM) on Jun 6, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience and We Will Do Our Best To Avoid That Again . Waiting To See You Again Soon

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I Have question if this hotel actually under Swiss Inn Hotels & Resorts Management as I visited Swiss Inn Dahab which is totally different on it's Facilities & Cleanliness & Hygiene, Old rooms furniture & Disasterly bathrooms status & Public WC, Very Poor Breakfast buffet no variety, Really Disgusting Hotel
Stayed 1 night in Jun 2021
Response from Samar Dassouky (FOM) on Jun 6, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Appreciate Hearing From You To Get The Points We Will Work On To Improve Our Service, We Deeply Apologize For Any Caused Inconvenience and We Will Do Our Best To Avoid That Again . Waiting To See You Again Soon

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation actions should be taken, Old room furniture & bathroom Tolliet & bathtub so rusty, wish next time rooms will be face lifting.
Stayed 1 night in May 2021
Response from Samar Dassouky (FOM) on Jun 2, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, We Will Work On Your Mentioned Points To Avoid It Next Time, Wish To Have The Pleasure Of Welcoming You Again.

10/10 Excellent

Luiz Carlos

Stayed 12 nights in May 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Mr. Carlos, We Delighted Hosting and Waiting to See You Again Soon

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest, Thank You For Choosing Us For Your Accommodation. We Would Like To Contact You To Hear From You and To Get The Points We Will Work On To Improve Our Service. Appreciate Receiving Your Mail On Res.sinile@swissinn.net. Once Again We Deeply Apologize For Any Caused Inconvenience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel's Facilities are out of date, room's Old Furniture & Bed mattress & Pillow with bad Smell and Tolliet with plumbing rust, No WIFI
Stayed 1 night in Jan 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, We Will Work On Your Mentioned Points To Avoid It Next Time and about Wi-Fi It Is Now Working In Lobby and also In The Rooms, Wish To Have The Pleasure Of Welcoming You Again.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Amenities
It’s a good place for the price you’re paying. But the only 2 parts I didn’t like were the WiFi wasn’t that good and the food at the restaurant is so bland. Other than that. It’s a good hotel with good people working.
Stayed 1 night in Apr 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, We Will Work On Your Mentioned Points To Avoid It Next Time and about Wi-Fi It Is Now Working In Lobby and also In The Rooms, Wish To Have The Pleasure Of Welcoming You Again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good as Experience but not perfect, Room are not equipped with Double Glasses to avoid noisy sound fromoutside
Stayed 1 night in Jan 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, But All Our Rooms Has Triplex Glass To Prevent Any Noise, Wish To Have The Pleasure Of Welcoming You Again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good but WIFI not working in Public area as mentioned through Expedia Site, Public Bathrooms & my room tolliet need urgent renovated actions, From Strength Points was Professional attitude for handling lack of hotel's facilities by resident Manager Abou Al Ata to assist me for using Limousin & WIFI Services
Stayed 1 night in Jan 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, We Will Work On Your Mentioned Points To Avoid It Next Time and about Wi-Fi It Is Now Working In Lobby and also In The Rooms, Wish To Have The Pleasure Of Welcoming You Again.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff are very Helpful & Friendly but Furniture so old & bathroom must be renovated & TV Channels not working well only 4
Stayed 1 night in Jan 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest , Thank You For Choosing Us For Your Accommodation, We Deeply Apologize For Any Caused Inconvenience, We Will Work On Your Mentioned Points To Avoid It Next Time, Wish To Have The Pleasure Of Welcoming You Again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Apr 2021
Response from Samar Dassouky (FOM) on Jun 1, 2021
Dear Guest, We Delighted Hosting and Waiting to See You Again Soon