Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
5.0 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by Amy from United States

Right on the plaza

Posted Mar 20, 2014 on Hotels.com
Right on the plaza, very convenient although somewhat noisy during Carnaval. Hotel does have sound-proof windows which helped a lot. Great buffet breakfast. Restaurants and shopping nearby. Good internet connection, although had to log in each time your device re-entered the hotel's WiFi zone.
4 out of 5
for Everyone
by Boli from Miami FL

Posted Dec 30, 2013
Pros: great staff, best food in town, clean, price so-so, good security, no tips, honest staff
Cons: Needs hot water, air conditioner in the room (only available for suite room), beds are a little on the hard side.
Location: great
This is the best hotel in town (Cajamarca). 24 hour room service (tip if you want - not require - can't tip on credit cards - must have cash on had for tips ** 90% of Cajamarca is on cash bases - very few credit card). Good security and honest staff (cameras in the halls). Left laptop camera and a little cash to test the staff and came back to find everything plus everything organized/clean on the desk, bed and bathroom. Staff very friendly. I would say best food in town. Price typical hotel prices - high on drinks (all drinks soda wine beer) but you can buy near buy and take them to the room (room service would open the bottle of wine for you) I would buy outside and ask for room service (dinner).
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 13, 2013 on Hotels.com
2 out of 5
for Everyone
by Stan from Lima, Peru

Great hotel if you don't need sleep.

Posted Jan 25, 2013
Pros: Good breakfast, comfortable lounge, friendly staff.
Cons: Very uncomfortable mattress, must pay extra at breakfast buffet to get a decent cup of coffee.
Location: Great location facing the "plaza de armas" of Cajamarca.
The hotel was solid to excellent in all respects except the mattress, but I could've slept as well on the carpet as on the bed. I've been to Cajamarca six or seven times, I suppose, and this is the best hotel I've found. I sure wish they would invest in some quality mattresses.