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Reviews of Hilton Garden Inn Calabasas

3 out of 5
Hilton Garden Inn Calabasas
24150 Park Sorrento, Calabasas, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tyrus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful hotel. All new and very quiet, even though it’s next to the freeway. Showers without being in a bath tube and shampoo etc in the shower ready to go.
Stayed 1 night in Apr 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay for business. Excellent hotel and accommodations.
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made my experience enjoyable. I had called to see if I could get an earlier check in as I was unable to check in at the time set and the staff was very understanding and accommodating. Although I put them in a difficult position they tried their best to make sure I had a great experience and all the staff were very welcoming and friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maricris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jinghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

James, Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

farid

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel!
Stayed 1 night in Mar 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was friendly. Close to shopping area
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Mar 2024

10/10 Excellent

Janeth

Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

ANDJELKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Never disappointed when it’s a Hilton. ❤️❤️
Stayed 1 night in Mar 2024

4/10 Poor

jill

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. Lots of shopping and restaurants nearby. The hot tub was closed, unfortunately. The pool was very small. Room wasn't clean, large chip in shower. Shower head was extremely low, built for a child. Very noisy and a lot of dogs. Was woken up early by dogs barking and people yelling.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints. I would stay there again.
Stayed 1 night in Mar 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean!
Stayed 1 night in Mar 2024

10/10 Excellent

Elia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Morris

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Olumide

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, fairly priced and good staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Louis, Palmdale

Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and service.
Stayed 1 night in Mar 2024

10/10 Excellent

Louis, Palmdale

The only issue i had was a smoky room. They moved me quickly. And empty shampoo. Otherwise, good
Stayed 1 night in Mar 2024

8/10 Good

LISA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property in great location. Within walking distance of shops and restaurants.
Stayed 2 nights in Mar 2024

8/10 Good

Raul

Stayed 1 night in Mar 2024

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel and this is my second stay. I still feel they should offer a basic free breakfast and a paid premium breakfast. It would be that much better which is why I would choose a Comfort Inn over the Hilton in the future. Many of them are just as comfortable with really nice rooms and a free breakfast that is exactly the same as what this Hilton serves only CI also serves fresh made waffles as well as cereal, eggs and bacon, fresh juices, fruit,yogurt, etc
Stayed 5 nights in Feb 2024

10/10 Excellent

Orman, Santa Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
was clean well maintained and comfortable. My wife and I both slept well and enjoyed our stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and convenient stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy on second floor. Hear people above walking around.
Stayed 1 night in Mar 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
I really love this hotel except for one thing. They should offer a regular breakfast for free as they have exactly the same food that you get at a Comfort Inn for free. Exactly the same. And then the hotel can also offer a premium menu for $13.40
Stayed 3 nights in Feb 2024

4/10 Poor

Celia

Traveled with partner
Liked: Property conditions & facilities
I got the deluxe room which was really nice. The room upon entering was super stuffy, I even opened up the windows to eliminate the scent. Although it was a non smoking room, I believe the previous people smoked cigarettes. The room had a king bed and I’m really disappointed on how noisy the box spring was. That really needs to be replaced. The mattress itself was not comfortable. I usually call to check out, while I called I was placed on hold for 10mins. My bf went downstairs to the service desk and no one was there. Eventually someone finally comes. I wouldn’t had care about being on hold for so long but this situation made us late to work. Something that takes 2 minutes took 20 minutes. Checking in was easy and smooth. On the other hand, checking out took forever. I’ve been to this hotel several times, but this last experience was just not good.
Stayed 1 night in Feb 2024

10/10 Excellent

Chris-Anne L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel and property were beautiful. My room was spacious and very comfortable. As always the Hilton family of hotels is exceptional.
Stayed 2 nights in Feb 2024

6/10 Okay

Kathryn, Hidden Hills

Traveled with partner
Liked: Cleanliness, staff & service
Very basic but has what one needs Efficient and impersonal
Stayed 1 night in Feb 2024

10/10 Excellent

Judy, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Hadar

Stayed 1 night in Feb 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

4/10 Poor

Anthony

Very noisy all night from plumbing
Stayed 1 night in Jan 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and rooms are very nice and what you would expect of a HGI. On the downside, my room was only cleaned 1 of the 3 days of my stay (Sun-Thurs) with no explanation. I vacated the room by 9 or 9:30 each day. Also, despite inclusing my Hilton Honors number in my Expedia profile, my Hilton stays are do not automatically show up on my HH account. I have to add it at the end of each stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Asher

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Elia

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023