9/10 Wonderful! (453 reviews)
Absolutely loved the pool, the lobby, the balcony from our room! I found the room big with a hot shower, safe and 2 large beds, large TV. My husband would say the room needed a slight redo in paint, and a bit of cleaning (front door had hand prints, AC vent had chipped paint) etc and I can say I don't disagree. All in all the room was very comfortable.
Staff were very friendly even to us NY'ers struggling to speak Portuguse. The pool staff, buffet staff, lobby staff were all so friendly.
Only gripe for me was: the unavailability of quick sandwiches, salads, etc. Maybe being americans we are used to that... To pick up a quick lunch for the room to enjoy without the formality was almost impossible. You have to go through room service (which is great don't get me wrong, but for every day it's too formal), the buffet or the malta &/or pool service. Room service didn't work for us with the QR code so we had to keep going down to order.
They have the room in this expansive resort, would be nice to just grab a drink, sandwich, coffee, or sandwich (for those traveling w/ kids) to go.
The resort is about a 10 minute taxi ride at least from the main shopping, eating out area. So, although great that it's far away the convince of quick meals to go wasn't offered. And that is tough for families used to being able to grab a quick bit without room service.
But a wonderful stay and lovely resort! We stayed for 8 days. From NY USA. Long flight to get here!!
Reviewed on Feb 23, 2024
