Ratings based on 471 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Accomadating staffPosted Aug 27, 2014
Pros: Friendly staff and very helpful.
Cons: Had to go to a different floor to find ice. Welcome mat worn out, not a good first impression. Carpet in room needs cleaning. Room a little pricey.
Staff were friendly and very accomodating. They arranged transportation to airport for us for the morning. They have a shuttle bus that will take you to airport and when you return.
for Everyoneby A verified traveler from UK
Good hotel for the airport.Posted Aug 19, 2014
Pros: Excellent food at a reasonable price.
Easy to find, excellent room at rear of hotel with leisure facilities (no steam room or sauna). Need to take your car or hire a taxi to get to Calgary centre. Parking in Calgary very expensive. Good for one night stay.
by A verified traveler
didn't pass messagePosted Aug 18, 2014
The RV company leave a msg. about the pick-up time the day before. When I did the check-in I asked about the mess. but FD told has no mess. I lost van to the RV rental office.
by A verified traveler
Wouldn't stay there againPosted Aug 16, 2014
Room service said it would be 2 hours to have food delivered but 25 minutes if we went to get it ourselves. The shuttle never arrived at the airport. The pool was cloudy. Staff was nice though.
by A verified traveler from Edmonton, AB
Worst Experience EverPosted Aug 15, 2014
Cons: The owners should consider renovating the hotel. When travelling, the most important thing is a good night's sleep.
For some reason Calgary was a very busy city this week and choices for accomodations were extremely limited. We booked into the Clarion as a total last resort and it was a complete disaster. The hotel is very old but we have stayed in older hotels and were very comfortable. This one is not. The room was clean but that is where it ended. They have sleep number remotes to control the comfort level for the mattresses. They did not work!!!!! I can now say that I know what Goldilocks felt like in the cabin of the three bears, except we were unable to find a comfortable level for the beds. The noise level from outside was so very loud that I thought maybe the patio door was open, but it was not. So between uncomfortable beds and street noise sounding like you were sleeping outside we did not have a good night. The pop machine and the ice machine on our floor were also out of service. It gets even better..... I unfortunately forgot to unplug my cell phone charger when we left and later that day when we were 800kms away I called the hotel to ask if they had retrieved it. First I was asked to call back in an hour. I did so then was told that housekeeping was gone for the day and to call back in the morning. I called in the morning and the gentleman who answered the phone took my number and said he would call back. 4 hrs later we called back and yes they had located the charger and we made arrangements to have it mailed. We are still waiting for the call back with the tracking#.
for Everyoneby A verified traveler from F
Decent - room for improvementPosted Aug 15, 2014
Got in around 8pm. Ordered room service. For those with kids, there is a kids menu, just not in the room. Food was awesome. No clean towels at the pool. Went to front desk and they sent someone fairly quickly. Went to gives kids a bath, no plug for the tub. Called to ask for one, said they would send one up. Then called back to advise there are no plugs in the hotel. None of the rooms have them and I was the first person to EVER ask for one. Didn't think this was a huge expectation. My mistake.
by A verified traveler from Canada
Served purposePosted Aug 12, 2014
Pros: Nice and quiet, clean
Cons: Inside décor needs to be updated.
Location: You need to drive to go places. Nothing in walking distance worth seeing
It was a last minute booking for the weekend and was the cheapest hotel available with a pool. It was only a 15 minute drive from downtown which made it nice and quiet. The hotel is quite old and should be re-vamped. We only stayed one night so I can't overly complain but I wouldn't stay for longer because it wasn't overly comfortable.
by A verified traveler from B.C.
Chose this hotel on recommendation of familyPosted Aug 11, 2014
Pros: convenience to where we needed to be over the 2 days there
Cons: cleanliness and noise (someone could have told these noisy people to quiet down)
Location: Restaurants close enough. Was there to attend funeral only was not a site-seeing trip.
Hotel was average. Room just standard .. mildew smell in shower curtains. plug in bathroom did not work for the dryer supplied. Very noisy on first night with loud voices in the halls well into the night. Second night ordered steak sandwich from restaurant. Fries cold, steak almost unchewable and stuck on piece of toasted bread - no lettuce tomato, nothing! Second night hallways even noiser than the first! Not a lot of sleep and it's on airport approach.
by A verified traveler from Calgary
Okay for a fast sleep overnightPosted Aug 8, 2014
Hot tub had 3/10 jets that worked, stained lobby furniture, average food but pricey, keys for rooms barely worked. Free shuttle to airport was good!
for Everyoneby A verified traveler from Calgary AB
close to airportPosted Aug 8, 2014
Great night.. we were very tired after a late flight. Had a great sleep