Ratings based on 668 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, close to shopping

Posted Oct 28, 2014
Pros: Clean, friendly, good food and generally a nice place.
Location: Shopping malls are close.
Nice clean hotel and rooms. Superior King, nice room, friendly staff, very good breakfast included. Even though parts of the hotel were under construction, we had a good stay. The swimming pool and hot tub were very good. Not crowded. Would definitely come back.
3 out of 5
Recommended
for Everyone
by A verified traveler

Room temperature

Posted Oct 28, 2014
Didn't matter what i tried with the thermostat, the room stayed uncomfortably warm and stuffy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Stay

Posted Oct 18, 2014
Pros: Comfortable room temperature and settings.
Cons: Carpets in the lobby on my floor look worn and tired.
Location: Reasonably close to downtown where my meetings were.
Overall, positive experience; front office staff friendly and welcoming. Had a wonderful dinner at the main restaurant in the lobby.
1 out of 5
by A verified traveler from niagara, ontario

Big price tag equals big disappointment

Posted Oct 17, 2014
I don't think the staff knew anything about customer service. Hotel was under construction. Room was terrible and was in desperate need of a make-over. For the amount of money I paid I was truly disappointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

2nd stay - as good as the first

Posted Oct 14, 2014
Pros: quiet and spacious room.
Location: not much nearby except a strip mall and casino
I had a nice view from the 10th flr. pool was great. room is quiet and comfy. The only place I will stay in Calgary.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Nice, clean and reasonable price

Posted Oct 13, 2014
Great pool and hot tub area, clean room, friendly staff. Delicious breakfast buffet included. Hotel is renovating so there were a few inconveniences but nice overall!
4 out of 5
Recommended
for Everyone
by A verified traveler

Just what we needed.

Posted Oct 13, 2014
Pros: Very very quiet!
Cons: The heating/AC was a little confusing.
My wife and I travelled to Calgary for an early morning appointment and required a room that was handicap accessible. The room was very nice and was indeed what we had asked for.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

nice hotel

Posted Oct 10, 2014
Pros: appearance, location
Cons: I booked a king, got 2 queens, paid for a king - hmm
Location: just went to a course in the area
good. had dinner in the bar. service was very slow
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

great sleep, and staff was super friendly

Posted Oct 8, 2014
Pros: staff & bed was comfy
Cons: reno's were in progress... only one elevator working....
Location: shopping- casino-etc
thank you, it was the great way to start my vacation... :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Rocky Mtn. House

Nice hotel close to shopping and other amenities

Posted Oct 5, 2014
Pros: Nice size rooms, big beds, they provided a refrigerator for our use which was really nice.
Cons: We didn't read our info carefully enough, and were not told that on Sundays breakfast ended at 930 and an open buffet was being set up for the public.
Location: Very central location. Close to stores, shopping, buses, restaurants, easy to get to and easy to get out of the city.
The hotel was close to everything that we needed to get to on our trip to Calgary. The hotel staff were very nice and helpful and always smiled.