Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grande Prairie

Convenient hotel for early flights.

Posted Apr 10, 2015
Very comfy beds, quiet hotel and decent room service menu.
Comment from Hotel Management
Apr 13, 2015 by Jaclyn, Hotel Management
I'm happy to hear that you had a pleasant stay with us, and that you found our rooms comfortable and our In Room Dining Options to be varied. Thank you for taking the time to provide us with your feedback, and we hope to welcome you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Inviting warm welcome Great personalities Clean comfortable room Great dining
Comment from Hotel Management
Apr 13, 2015 by Jaclyn, Hotel Management
I'm delighted to hear that you had such a pleasant stay with us, and enjoyed our dining and rooms. I'm also very happy to hear that you found our team members to be warm and welcoming- we are always looking to make guests feel "at home"! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon. Sincerely, Jaclyn Whitelock, Delta Calgary Airport
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent customer service dealing with concern

Posted Apr 8, 2015
Pros: location
Location: the best location if you have to fly out early in the morning.
We arrived on a late flight and checked in around midnight. We were exhausted from flying all day. Check in was great. We were able to get a good meal from the restaurant and friendly service considering it was so late. We ate, showered and that is when we noticed the gross shower. It was covered in hair!! I called the front desk, they apologized and asked if we wanted another room. My kids we already fast asleep so we didn't move rooms. They handled the situation very well, apologized and compensated us more then fair. They really went above and beyond to correct the mistake.
Comment from Hotel Management
Apr 13, 2015 by Jaclyn, Hotel Management
I'm very glad to hear that our team was able to provide you with an efficient checkin, and that you enjoyed our restaurant. I would like to personally apologize for the hair in the shower, however- this is certainly not up to our cleanliness standards. I have let our Rooms Quality manager know of the issue. I'm very glad to hear that despite this issue, you found that it was handled well by our team- we are always looking to exceed expectations, and feedback such as yours is always appreciated! Thank you, and we look forward to welcoming you back again soon. Sincerely, Jaclyn Whitelock, Delta Calgary AIrport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rimbey, Alberta, Canada

Top Qualilty Experience

Posted Apr 6, 2015
We love the proximity to the airport which eliminates departure worries. We arrive the night before. Our vehicle is parked underground, safe from the elements. We check into our room which is a breeze with the qualified and knowledgable staff. Had a delicious supper and then a swim and a hottub to wind down before experiencing a surprisinglly restfull sleep in a strange bed. The buffet breakfast suits all needs as well as being fast and delicious! Checkout is a breeze and then we just walk to catch our flight.
Comment from Hotel Management
Apr 8, 2015 by Jaclyn, Hotel Management
I'm delighted to hear that you had such a wonderful stay with us. I'm particularly happy to hear that you found our guest service agents at checkin to be knowledgeable, and that you enjoyed our amenities and breakfast. I will be sure to pass on your compliments! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Posted Apr 3, 2015
Cons: Bathroom is room is quite small
Have stayed at this hotel on numerous occasion due to convenience of being located at the airport. Nice facilities.
Comment from Hotel Management
Apr 6, 2015 by Jaclyn, Hotel Management
I'm very glad that you've found our location at the Calgary Airport to be convenient when travelling, and that you've enjoyed our facilities. Thank you for taking the time to provide us with your feedback, and we hope to welcome you back the next time you have a flight in or out of Calgary! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Red Deer

Great for stopovers or early departures

Posted Mar 31, 2015
Pros: Location is great for travelers and the price is reasonable.
Cons: Exterior entrance was under renovation so it was a little messy outside but this should be resolved when the new terminal is complete.
Location: What can you say.. it's in the airport. Downtown Calgary is a 20 minute drive ($50 cab ride) and bus service is available.
We had a 5:45 AM flight so decided to stay at the airport rather than drive in from out of town. We found the hotel to be clean and comfortable and the staff was exceptionally friendly. Our bellhop helped us with our baggage all the way to the check-in desk and even declined a large tip we had offered, saying a smaller amount was sufficient! The price was reasonable and the hotel is in good condition. Literally a 1 minute walk to the departure area of YYC.
Comment from Hotel Management
Apr 6, 2015 by Jaclyn, Hotel Management
Thank you for taking the time to provide us with your feedback. I'm very glad to hear that you had a pleasant stay with us, and that our location at the airport worked well for you, particularly given your early morning flight. I'm also glad to hear that you received such excellent service from our Bellman- I will be sure to pass on your compliments. Once again, thank you, and we look forward to welcoming you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, Alberta

Great location at Calgary Airport

Posted Mar 31, 2015
I had meetings at the a Calgary Airport and stayed at the Delta Very comfortable and quiet rooms, pleasant and helpful staff....from the doorman to the desk clerk to the cleaning staff.
Comment from Hotel Management
Apr 6, 2015 by Jaclyn, Hotel Management
I'm delighted to hear that you had such a pleasant stay with us, in all aspects! I'm particularly pleased to hear that all of our team members were pleasant and helpful- we are always looking to exceed guest expectations, and I'm happy to hear that we did yours! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back to the Delta Calgary Airport again soon, be it for meetings, or travel! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saskatchewan, Canada

good hotel

Posted Mar 22, 2015
Pros: everything
Cons: signage to get to the hotel from luggage pickup in the airport
Location: You will need a car to go anywhere as nothing is very close to the hotel
The hotel was as I expected, however signage to get from luggage pick up in the airport terminal to the hotel should be more prominent. It was difficult to see and at 1 am there was a lack of persons to ask to get directions. An airport janitor was very helpful and his directions made the trek much easier. I was surprised to find the hotel was not attached to the airport terminal but actually required crossing a road.
Comment from Hotel Management
Mar 25, 2015 by Jaclyn, Hotel Management
Dear Carl, Thank you for taking the time to provide us with your feedback- I'm glad that you enjoyed your stay with us. Regarding the signage from the terminal to the hotel, this is unfortunately at the discretion of the airport, however I will be certain to pass on your feedback regarding this- we want our guests (particularly those arriving late!) to be able to easily find us. I also wanted to mention to you that we are attached to the Airport terminal via a skywalk, on the 3rd/Mezzanine level of the Airport. If you should have any questions, or require directions, please do not hesitate to contact our front desk prior to your arrival. Once again, thank you, and we hope to welcome you back to the Delta Calgary Airport again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kelowna. BC

Perfect for the overnighter for a flight

Posted Mar 19, 2015
Pros: Convenience and staff
Cons: Room selection for us. Also bathrooms a little tiny for a large room. Price for a quick overnight...in at 10 pm out a 6 a.m. was a little steep.
Location: We we on a fly through
We overnighted on a fly though. Staff was really friendly and knowledgeable. Even helped detract us to the need gate without us even asking, just as part of morning conversation. The check in was quick and the room nice, Our only minor issue is our room was next to a heater or something like that. It made a low pitch hum.
Comment from Hotel Management
Mar 24, 2015 by Jaclyn, Hotel Management
Dear Michael, I'm delighted to hear that you found our team members to be friendly and knowledgeable, and that you enjoyed your room. I have noted your comments regarding the low pitched hum, and will pass this on to our maintenance department. Thank you for taking the time to provide us with your feedback, and we hope to welcome you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lethbridge

Overnight to catch an early flight the next mornin

Posted Mar 11, 2015
Pros: Easy access to airport.
Cons: Nothing!
Location: Close to the airport and visited family nearby.
Very comfortable, the ventilation in the room was very good.
Comment from Hotel Management
Mar 13, 2015 by Jaclyn, Hotel Management
I'm very happy to hear you had such a pleasant stay with us, and found your room comfortable. I'm also glad to hear that you found our location at the Calgary International Airport to be convenient. I hope that you had a wonderful stay in Calgary and a good visit with your family! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon. Sincerely, Jaclyn Whitelock, Delta Calgary Airport