Ratings based on 941 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Very convenient location to the airport

Posted Apr 28, 2015
Pros: Great service in dining room and front desk, and of course the convenience to the airport
Cons: Staff was fabulous. Room was a bit on the small side and we had trouble trying to get some heat. It was a bit cold
Location: Great location for early departure or late arrival!
We had a late arrival time, so this very conveniently located room was ideal after a day of travelling. Had a lovely late dinner in the dining room. Service was exceptional
Comment from Hotel Management
Apr 30, 2015 by Jaclyn, Hotel Management
I'm very glad to hear that you found our location at the Calgary Airport to be convinient, and that you enjoyed our dining options. I'm also very pleased to hear that you found the service to be exceptional. Regarding the temperature of your room, I do apologize that it was a bit on the cool side- if you should encounter an issue with your room temperature while staying with us, please do not hesitate to contact the Front Desk, who can arrange to send maintenance up, or provide a space heater and more blankets if necessary. Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
2 out of 5
by A verified traveler

Airport is the only good thing

Posted Apr 24, 2015
For a Delta I was surprised by the worn down appearance. There are other options close to the airport now that also have a bar and free shuttle. While I like the convenience of the airport, this hotel is overpriced for the amenities and atmosphere provided.
Comment from Hotel Management
Apr 27, 2015 by Jaclyn, Hotel Management
While I'm very glad to hear that you found our location at the airport to be convenient, I am sorry to hear that you found our hotel to be worn down. I have noted your comments regarding this, and our prices and will be sure to pass them on to the appropriate individuals. Thank you for taking the time to provide us with your feedback, and I hope that we can welcome you back in the future to provide you with a stay that exceeds your expectations. Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Elkford B.C.

Great Hotel,

Posted Apr 22, 2015
Pros: Location
Cons: Breakfast buffet was expensive for what was offered
Location: N/A
Hotels location wonderful, so simple to carry on travelling or picking up family a cinch. Everything you need at your finger tips.
Comment from Hotel Management
Apr 24, 2015 by Jaclyn, Hotel Management
Thank you for taking the time to provide us with your feedback. I'm delighted to hear that you had such a pleasant stay with us. I'm also very happy to hear that our location at the Calgary Airport worked well for your travel needs. Once again, thank you, and we hope to welcome you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified traveler

Great airport location.

Posted Apr 21, 2015
Pros: Location
Cons: See note above
Great location. Thought breakfast was a little pricey. It would help to have small plates on the menu. Perhaps they do and I missed it. Would stay there again.
Comment from Hotel Management
Apr 24, 2015 by Jaclyn, Hotel Management
I'm very happy to hear that you found our location at the Calgary Airport to be convinient. Regarding the breakfast prices, I will be sure to pass on your comments to our Food and Beverage Manager. In addition, if you are looking for a smaller breakfast, you are always welcome to order a half portion, or split a plate with someone you are dining with in our restaurants- just let your server know upon ordering and they would be happy to arrange for this. Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Yelliwknife

Great hotel

Posted Apr 19, 2015
Pros: Close to airport
Location: Great location
I was travelling with 2 young grandchildren. Staff was very helpful. Thank you to Ron and Allan. Unloaded car, took out car seats and parked my car. Next morning it was great to be across from Air Canada terminal. Staff took us across with everything on tolley. All staff from was great and very friendly.
Comment from Hotel Management
Apr 21, 2015 by Jaclyn, Hotel Management
I'm very pleased to hear that you had such pleasant interactions with our team members, and that Ron and Allan were able to help you with getting your car unloaded and parked- I will be sure to pass on your compliments. I hope that you and your grandchildren had a good flight! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back the next time you have a flight in or out of Calgary! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 19, 2015
Good airport hotel, across from terminal, convenient if you have an early morning flight.
Comment from Hotel Management
Apr 21, 2015 by Jaclyn, Hotel Management
I'm delighted to hear that you found our location at the Calgary International Airport to be convinient for your travel needs. I hope that you had a wonderful flight! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton

Not a great experience this time

Posted Apr 19, 2015
Pros: Location
Cons: More secure access to the floors where the guest rooms are located
We have stayed here before and enjoy the convenience of staying at the airport. However, the last time we stayed, our experience was not very good. The air conditioning in the room did not work, and the room was too hot to sleep in comfortably. (+26C) In addition to this, we were disturbed on three separate occasions by a stranger knocking at our door. This occurred late in the evening, (1a.m.) after we had fallen asleep. Needless to say this was extremely unsettling for my wife and myself. The front desk was contacted and the stranger at the door left, but we didn't feel very secure after these events. This disturbance made it incapable for the both of us to have a good nights sleep.
2 out of 5
by A verified travelerfrom Lethbridge, AB

Desperate need of Updating and Maintenance

Posted Apr 13, 2015
Pros: Location
Cons: Everything, definitely needs and update with proper maintenance .
Hotel is convenient to airport but needs updating and maintenance. We arrived from a late flight and they had our reservation screwed up. My confirmation clearly booked a 2 bed room for 2 adults and 2 kids but they had us in a single room. We got another room but the A/C did not work and room was way too hot. Best they could offer was a fan. Absolutely unacceptable for travelling arriving after a long day.
Comment from Hotel Management
Apr 21, 2015 by Jaclyn, Hotel Management
Dear Rick, I'm glad to hear that that our location at the Calgary Airport worked well for you, though I do apologize for the mixup regarding rooms. Our Director of Operations is looking into the issue, and has contacted you via the email address that you provided in your other review. Once again, I apologize, and we look forward to the opportunity to resolve this issue for you in a timely manner. Sincerely, Jaclyn Whitelock, Delta Calgary Airport
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Grande Prairie

Convenient hotel for early flights.

Posted Apr 10, 2015
Very comfy beds, quiet hotel and decent room service menu.
Comment from Hotel Management
Apr 13, 2015 by Jaclyn, Hotel Management
I'm happy to hear that you had a pleasant stay with us, and that you found our rooms comfortable and our In Room Dining Options to be varied. Thank you for taking the time to provide us with your feedback, and we hope to welcome you back again soon! Sincerely, Jaclyn Whitelock, Delta Calgary Airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Inviting warm welcome Great personalities Clean comfortable room Great dining
Comment from Hotel Management
Apr 13, 2015 by Jaclyn, Hotel Management
I'm delighted to hear that you had such a pleasant stay with us, and enjoyed our dining and rooms. I'm also very happy to hear that you found our team members to be warm and welcoming- we are always looking to make guests feel "at home"! Thank you for taking the time to provide us with your feedback, and we look forward to welcoming you back again soon. Sincerely, Jaclyn Whitelock, Delta Calgary Airport