Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 20, 2014
Great place, close to the grandchildren that is why we stay there. With in walking distance to great stores and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to spruce meadows.

Posted Sep 16, 2014
Good hotel. Book early to get a good price. Rooms clean, just need updated climate controls for the price.
Comment from Hotel Management
Sep 19, 2014 by Trevor, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive, and wanted to assure you that improvements to the climate control systems are being planned. This type of feedback is very useful to us as it helps us to continually improve our service and product for you, our guests. Thank you again and we look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was awesome

Posted Sep 15, 2014
The hotel staff were awesome except for the boom. Town pub bartender
Comment from Hotel Management
Sep 17, 2014 by Trevor, Hotel Management
Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your stay. However, I am sorry to hear that you were not satisfied with the service in the Boomtown Pub and will be sure communicate this to the concerned staff. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shopping

Posted Sep 8, 2014
The hotel staff were very friendly and helpful. Our room was very clean and the beds and pillows were very comfortable.
Comment from Hotel Management
Sep 9, 2014 by Trevor, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but room could use an upgrade

Posted Sep 2, 2014
Our stay was good. The bathroom could use a renovation. Hotel is close to many great restaurants and amenities.
Comment from Hotel Management
Sep 5, 2014 by Trevor, Hotel Management
Thank you for your great feedback and comments, and were please to hear you enjoyed your stay. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taber

Always Great!

Posted Aug 31, 2014
Pros: Always friendly staff and clean.
Cons: longer time for pool to be opened.
Location: location is great just of the strip. Close to shopping and lots of restaurants.
The hotel staff is always great and friendly. We had a great stay and even tried the Boomtown Pub this time it was a nice friendly place and the food was good.
Comment from Hotel Management
Sep 6, 2014 by Trevor, Hotel Management
Thank you for your very kind words. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Reasonable hotel in south Calgary

Posted Aug 27, 2014
Pros: Helpful staff. Quiet, central air conditioning (in our room, at least). Good desserts. Ability to connect personal device audio-video through the TV.
Location: Near to shopping, including a Walmart. Tim Horton's 2 blocks east.
We somehow, via Expedia, inadvertently booked a room with wheelchair access. This resulted in our being on the main floor of the Atrium, adjacent to the breakfast/dining area and conference rooms. We liked the extra space, and the fact that the sink was separate from the toilet / shower. But the somewhat loud voices of some of the morning staff interfered with sleeping in, and we did not like the waterproof mattress protector, or the overly-soft pillow-top mattress. The staff promptly brought over a thin pillow, once we asked for one.
Comment from Hotel Management
Aug 29, 2014 by Trevor, Hotel Management
Thank you very much for your feedback and comments regarding the noise and mattresses, this will be valuable to us in our efforts to constantly improve. We were very pleased to hear that you enjoyed your stay otherwise and hope to be able to welcome you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Nice courtyard and swimming pool

Posted Aug 27, 2014
Pros: clean neat and restaurant opens at 6:30 am
Cons: it would be nice if staff would have more knowledge about shuttle bus services availability to guest for the dragon boat festival
Location: dragon boat festival location . great access to all parts of the city
clean big room and bathroom excellent location . I loved the pool and hot tub. The balconies overlooking the indoor courtyard . The lovely staircase sitting area at the front desk . Friendly staff and helpful .
Comment from Hotel Management
Aug 28, 2014 by Trevor, Hotel Management
Thank you for your kind words and valuable feedback! We hope to see you again soon.
3 out of 5
Recommended
for Families
by A verified traveler from saskatchewan

nice and close to chinook mall

Posted Aug 25, 2014
Pros: Beds are super comfy.
Cons: We had a large puddle of water on the rug by the air conditioner. It was there all 4 days we were there.
Location: Chinook Mall was close. Movie theater too. It was easy to find our way around from there.
We enjoyed the stay. Front dest was very helpful with all of our concerns and questions.
Comment from Hotel Management
Aug 27, 2014 by Trevor, Hotel Management
Thank you for your comments! I am glad our front desk team was able to take such good care of you.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and kids loved waterslide :)

Posted Aug 25, 2014
Enjoyed our stay and kids loved water slide :). The beds were very comfortable
Comment from Hotel Management
Aug 27, 2014 by Trevor, Hotel Management
Thank you for your kind feedback, we are very happy that you enjoyed your stay. We look forward to seeing you again.