Restaurant

Reviews of Hyatt Regency Calgary

4 out of 5
Hyatt Regency Calgary
700 Centre Street SE, Calgary, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1004 reviews" "
Rating 8 - Good. 183 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julianne

Traveled with partner
Liked: Amenities, property conditions & facilities
Stunning hotel surrounded by multiple restaurants, that was in walking distance. Loved my stay there and will definitely stay there again.
Stayed 7 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 27, 2024
Hello, Julianne! Thank you for the glowing review! We are thrilled to hear you enjoyed your stay and our convenient location. We look forward to welcoming you back on your next visit.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all good
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 19, 2024
Hi, Carl! We are very thankful for the review score you left us. Thank you! We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Tara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with large modern bathroom, king bed, and very large flatscreen.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 19, 2024
Hello, Tara! Thank you for giving us an exception review score, and even more wonderful feedback. We are glad that you enjoyed your stay with us. We hope to provide you with another great experience soon.

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 19, 2024
Hello, Brad! Thank you for giving us an exception review score. We are so grateful! We look forward to providing you with another great experience on your next trip back.

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was expensive and difficult to make an appointment. Other comparable hotels within walking distance provided much better options at a better value
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 14, 2024
Hello, David! We appreciate your feedback regarding our spa services. We are sorry to hear about the challenges you experienced in making an appointment and the perceived lack of value. Your comments will be taken into account as we strive to improve our offerings. Thank you for bringing this to our attention.

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 14, 2024
Thank you for the positive review score, Robert. We appreciate it! We hope to see you again soon.

8/10 Good

OLUSEGUN

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality hotel
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 14, 2024
Hello, Olusegun! Thank you for the lovely feedback. We appreciate your positive review and look forward to providing you with another wonderful stay experience soon.

10/10 Excellent

Jawad

Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 14, 2024
We appreciate the exceptional review score, Jawad! We look forward to welcoming you back soon.

10/10 Excellent

Richard

Great hotel! Great restaurants and service all under one roof!
Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 8, 2024
Hello, Richard! We are grateful for your kind words! Thank you so much. We are delighted to learn that enjoyed every moment of your stay with us. We hope to see you again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Really good price and beautiful. All the staff were really friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 5, 2024
Hello, Steve! Thank you for leaving us with an exceptional review score. We appreciate your lovely words, especially the one about our colleagues. We are glad that you enjoyed your stay. We look forward to your next visit.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 5, 2024
Hello, Brian! Thank you for leaving us with a wonderful review score. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Calgary on Mar 5, 2024
Hello, Kirk! Thank you for leaving us with an exceptional review score. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Grady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hyatt Regency Calgary on Mar 5, 2024
Hello, Grady! Thank you for leaving us with an exceptional review score. We appreciate your business and look forward to your next stay with us.

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 29, 2024
Thank you for the positive feedback, Josephine! We appreciate your business and look forward to your next visit.

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great! $35 for parking was expensive and they expect you to park there. Cheaper parking areas around the hotel.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
Hello, Tom! Thank you for the positive review. We are glad that you had a comfortable stay. On your next trip back, please consider exploring our Park & Stay room package. See you soon!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 29, 2024
Thank you for leaving us with an exceptional review score, Tim! We appreciate this kind gesture and look forward to your next stay with us.

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel,.. service is incredibl
Stayed 4 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
That is very kind of you, Gloria. We appreciate your positive feedback and look forward to your next visit.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the room, and the staff.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
Thank you for the kind words, David! We are glad that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to stay and dine in downrown Calgary
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
Thank you for leaving us with an exceptional review, Deb! We appreciate that you took the time to share the experiences you enjoyed most during your stay. We look forward to your next visit.

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa experience and the rooms were beautiful. Definitely will return!
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
Thank you for leaving us with an exceptional review, Michelle! We are glad to learn that you enjoyed your spa experience. We look forward to your next visit.

10/10 Excellent

carie

Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Mar 20, 2024
We appreciate the excellent review score, Carie! Thank you for letting us know that you enjoyed your stay. We hope to welcome you back soon.

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 27, 2024
Thank you for leaving us with a positive review, Sylvia! We thank you for your business and look forward to your next stay with us.

10/10 Excellent

Blake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fantastic!! The property is very close to the great restaurants and shopping that the downtown has to offer! We had a great time!
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 23, 2024
Hello, Blake! We are so glad to learn that you had a wonderful time with us. We appreciate the five stars! Thank you! We enjoyed reading your lovely feedback and look forward to your next visit.

10/10 Excellent

Richard

Traveled with partner
Still my favourite hotel in Calgary ! Great Reno on our room but all the 5 star services haven’t changed! Well done!
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Richard! It is always such a pleasure to have you with us. Thank you for your kind and lovely words. We look forward to providing you with more memorable stay experiences on your next visit.

10/10 Excellent

Robert, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location is perfect. Loved the gym and spa.
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Robert! Thank you for leaving us with an exceptional review score. We are glad to learn that you enjoyed our facilities and location. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Satu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit - staff was incredible and helpful; room was classy, clean and spacious. Location is perfect - Stephen Ave is great for everything (shopping/eating). Will definitely book my next weekend getaway here again.
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Satu! We are delighted to learn that you enjoyed your stay with us. Thank you for sharing in detail the experiences that impressed you. We are glad that you will be staying with us again in the future. See you soon!

10/10 Excellent

Yingshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Yingshi! Thank you for leaving us with an exceptional review score. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Danny

Traveled with partner
Liked: Staff & service, property conditions & facilities
Food at the steak restaurant was excellent. Loved the breakfast room service and the pool and steam room were awesome
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Danny! Thank you for sharing with us the experiences you enjoyed most during your stay. We will make sure that the Thomsons team reads your review. Thank you again for the kind words. We look forward to your next visit.

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. Property is well maintained and its what we want. We will stay again.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Doug! We are glad to learn that you will be staying with us again. We look forward to it!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Robert! Thank you for leaving us with a positive review score. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property. First time booking through Expedia, a little confused about the the parking option but not a deal breaker.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Kyle! Thank you for your kind words. We are already looking forward to your next visit. We hope to see you again very soon.

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my favorite place, date night, relax night. Just awesome, we just too busy this time. I know selfish thing. Maybe my reviews bring too many people. All jokes aside, come to Calgary you stay ay the Hyatt.
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 21, 2024
Hello, Gavin! We cannot get enough of your amazing reviews about our hotel. Keep them coming. Thank you for your loyalty and patronage. We will see you again soon.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 13, 2024
Hello, Adam! Thank you for leaving us with an exceptional review score. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Mohammad-Ali

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA NA
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 12, 2024
Hello, Mohammad! Thank you for providing us with an exceptional rating. We are delighted to learn that you enjoyed your visit. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 13, 2024
Hello, Karen! Thank you for leaving us with an exceptional review score. We appreciate your business and look forward to your next visit.

8/10 Good

LI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 12, 2024
Hello, LI! Thank you for providing us with a positive rating. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

alyssa

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 7, 2024
Thank you for leaving us with an exceptional review score, Alyssa! We appreciate your business and look forward to your next visit.

10/10 Excellent

Fredi

Business traveler, Traveled with family
We liked full service facility, Thompsons was great, pool and gym great and breakfast counter was convenient. Place was extremely clean and staff super friemdly
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Calgary on Feb 7, 2024
Hello, Fredi! Thank you for taking the time to share with us how much you enjoyed your experiences at our hotel. We are glad to learn that you were able to make use of our facilities as well. We look forward to your next visit.

10/10 Excellent

Assunta

Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Mar 20, 2024
We are grateful for the exceptional review rating, Assunta. Thank you very much! We look forward to providing you with another wonderful stay experience in the near future.

10/10 Excellent

Nathan

Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Mar 20, 2024
Thank you for the five out of five, Nathan! We truly appreciate it. We hope to provide you with another pleasant stay on your next booking with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms
Stayed 1 night in Feb 2024
Response from Hyatt Regency Calgary on Feb 7, 2024
Thank you for the lovely words, David! We appreciate the exceptional review score. We look forward to seeing you again soon.

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great central location
Stayed 1 night in Jan 2024
Response from Hyatt Regency Calgary on Feb 2, 2024
Thank you for leaving us with an exceptional review score, Gavin! We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Chase

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with nice rooms
Stayed 1 night in Jan 2024
Response from Hyatt Regency Calgary on Feb 2, 2024
Thank you for leaving us with an exceptional review score, Gavin! We appreciate your business and look forward to your next stay with us.

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Calgary on Feb 1, 2024
Thank you for the positive review score, Ivan. We appreciate your business and look forward to your next stay with us.

10/10 Excellent

Robert, Maple Ridge

Liked: Amenities, property conditions & facilities
Always appreciate
Stayed 1 night in Jan 2024
Response from Hyatt Regency Calgary on Feb 1, 2024
And we appreciate you and the exceptional review score you left us, Robert! Thank you very much. We look forward to your next stay with us.

6/10 Okay

Sunmin

Liked: Staff & service
Staff were very friendly and helpful. Stay was overall OK, but below the standards of Hyatt Hotels we have stayed at in other countries. Some wear and tear noticeable - such as the loose connection ports under the TV. Carpet in the room should be replaced, or thoroughly steam cleaned, strong odor in the room. WIFI in room only limited to 2 devices, which would make business travel to the hotel challenging if 2 people are sharing a room. 2 cell phones plus 2 laptops are 4 devices and if customers are forced to turn on and off one device to access WIFI on the other device, quite inefficient and cumbersome service from a top brand hotel. We paid $108 for breakfast in the room for 2 people, and it was satisfactory at best, didn't provide butter and jam so had to call down for it. Had issues with the parking pass not working at first, and also at check out when trying to leave the garage. Pool and hot tub was nice. Comparable to a stay at a hotel at half the cost.
Stayed 1 night in Jan 2024
Response from Hyatt Regency Calgary on Jan 26, 2024
Thank you for taking the time to share your feedback, Sunmin. We appreciate your kind words about the friendliness and helpfulness of our staff. We're delighted to hear that our team made a positive impact on your experience. We're sorry to learn that your overall stay was just okay, and we value your insights. Your feedback helps us enhance our services and provide a better experience for our guests.

6/10 Okay

Kim

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Calgary on Jan 23, 2024
Thank you for giving us a positive review score, Kim! If there is anything we can improve on, please do not hesitate to let us know. We look forward to your next stay with us.

10/10 Excellent

Zarina A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Hyatt Regency Calgary on Jan 23, 2024
Thank you for giving us an exceptional review score, Zarina A! We are grateful and look forward to your next stay with us.

10/10 Excellent

Danny

Business traveler, Traveled with partner
Easy access to Ctrain and downtown amenities
Stayed 1 night in Jan 2024
Response from Hyatt Regency Calgary on Jan 23, 2024
Thank you for giving us an exceptional review score, Danny! We are grateful and look forward to your next stay with us.