Rooftop terrace

Reviews of Ramada Plaza by Wyndham Calgary Downtown

3 out of 5
Ramada Plaza by Wyndham Calgary Downtown
708 8th Avenue SW, Calgary, AB

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1006 reviews" "
Rating 8 - Good. 302 out of 1006 reviews" "
Rating 6 - Okay. 171 out of 1006 reviews" "
Rating 4 - Poor. 104 out of 1006 reviews" "
Rating 2 - Terrible. 84 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Apr 2024

2/10 Terrible

Jyoti

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room. Washroom tub needed renovation wall paper coming off the walls in the washroom. Went to use washroom in theain lobby saw bugs on the wet floor sign. I would never come back to this property again. Found a random man sitting on the floor blocking the hallway not safe.
Stayed 1 night in Apr 2024

10/10 Excellent

Corey

Traveled with family
Liked: Staff & service, amenities
The room was dated burns in the carpet. Needs major overall. For the money I would stay at an updated hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rupinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 17, 2024
Thank you, Rupinder, for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was very clean
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 16, 2024
We appreciate your feedback, Scott! It's great to hear that you found our staff friendly and your room clean. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Umesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 16, 2024
We're sorry to hear that your experience fell short of expectations, Umesh. If there's anything specific that disappointed you during your stay, please don't hesitate to reach out and let us know. Your feedback is invaluable in helping us improve our services.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 16, 2024
Thank you for your positive review, Paul! We're thrilled to hear that you had a great experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a gentleman who works at the front with glasses and a bit of a beard, he is so helpful and wonderful! They almost need to put signs up though reminding people to be quiet in the hallways and stuff. My room was right off the elevator so it was very loud at time.. people and people dragging their bags across the hard floor. I stay here for work and it can be very loud. But location is great, beds are comfy too! But their restaurant closes early every time I’ve been here
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 16, 2024
Thank you for your feedback, Alexandra! We're delighted to hear that you found our staff helpful and enjoyed the comfort of our beds. We apologize for any inconvenience caused by noise from the hallways and the early closure of our restaurant. Your comments regarding signage and noise are noted, and we'll strive to address them to enhance the overall experience for our guests. We appreciate your business and hope to welcome you back soon. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The hotel is conveniently located within walking distance to many points of interest.
Stayed 4 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 13, 2024
Thank you, Michael, for your excellent review! We're delighted to hear that you had a positive experience with our helpful and friendly staff. It's great to know that our convenient location allowed you to explore many points of interest within walking distance. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you need any assistance or have any further feedback to share, please feel free to reach out. We look forward to serving you again soon!

10/10 Excellent

Blair, Prince Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in downtown Calgary. Close to shopping and dining.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 13, 2024
Thank you, Blair, for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel in downtown Calgary. It's fantastic to know that our location near shopping and dining establishments added to your overall experience. Your satisfaction is important to us, and we appreciate you taking the time to share your review. If you ever find yourself in Calgary again, we'd be delighted to welcome you back for another great stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!

10/10 Excellent

sherry belle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Walkable-easy access to shopping malls, bars, convenient stores, etc. Easy access to the airport and other transportation. Staff are friendly and excellent. Thank you Catherine of front desk for helping us checked-in early and to all her co workers. Thank you for an amazing stay. Appreciate it.
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 11, 2024
Thank you for your wonderful review, Sherry Belle! We're delighted to hear that you enjoyed a safe and quiet stay with us and found our location convenient for accessing shopping malls, bars, and transportation. We're grateful for the opportunity to have hosted you and look forward to welcoming you back for another amazing stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 Okay

Cora

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Apr 13, 2024
Thank you, Cora, for sharing your feedback. We're sorry to hear that your experience was not fully satisfactory. Your feedback is important to us, and we would like to understand how we can improve. If you have any specific comments or concerns you'd like to share, please don't hesitate to reach out to us. We value your input and hope to have the opportunity to enhance your experience in the future.

8/10 Good

Navdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall hotel
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 9, 2024
Thank you for your feedback, Navdeep! We're glad to hear that you had a positive overall experience during your stay. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for another enjoyable stay in the future!

4/10 Poor

Brooke

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The whole hotel was incredibly hot and no AC in the room. Had the window open but it didn't even help. We had a room with a jacuzzi tub, the jets didn't work. Overall pretty disappointed with the property. The staff were friendly and efficient.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on Apr 9, 2024
We apologize for the discomfort you experienced during your stay, Brooke. Your feedback is appreciated, and we'll address these issues to ensure improvements are made. On a positive note, we're glad to hear that you found our staff to be friendly and efficient. We hope to have the opportunity to provide you with a more satisfactory experience in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service
Decent hotel in not great location. Calgary has a serious homeless problem and this seems to be present here. We had no issues but the street outside felt sketchy. Also water for the shower was lukewarm. Other than that it was adequate.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 4, 2024
Thank you for your feedback, Carolyn. We're glad to hear that you found our hotel adequate overall. We apologize for any inconvenience caused by the location and the lukewarm water in the shower. If there's anything else we can do to improve, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for a more enjoyable stay in the future!

8/10 Good

Chukwudi

Traveled with family
Liked: Staff & service
I’ll recommend here to anyone.
Stayed 7 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 4, 2024
Thank you for your feedback and recommendation, Chukwudi! We're glad to hear that you had a positive experience during your stay with us. If there's anything we can do to earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Kain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 4, 2024
Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. If there's anything we can do to maintain or improve upon that level of satisfaction, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!

8/10 Good

Alphonsus

Good
Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 2, 2024
Thank you for your feedback, Alphonsus! We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and earn that extra star next time, please feel free to let us know. We appreciate your support and hope to welcome you back soon!

10/10 Excellent

Mawutor, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks, Valentine I loved my room.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 2, 2024
Thank you for your feedback, Mawutor! We're delighted to hear that you loved your room and had a positive experience during your stay. We'll be sure to pass along your thanks to Valentine. We appreciate your support and look forward to welcoming you back for another enjoyable stay in the future!

8/10 Good

Laurie

Liked: Cleanliness, staff & service
The heater in the room made loud knocking noises and disturbed sleep. Otherwise nice and quiet.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 2, 2024
Thank you for sharing your experience, Laurie! We're glad to hear that you found our hotel nice and quiet overall. We apologize for the disturbance caused by the heater in your room. Your feedback is valuable, and we'll address this issue to ensure a more comfortable stay for our guests in the future. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience next time!

4/10 Poor

Olasunkanmi

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 2, 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns to improve. If you're open to sharing more details about your stay, please feel free to reach out.

4/10 Poor

Son

Disliked: Staff & service
Stayed 6 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 2, 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns to improve. If you're open to sharing more details about your stay, please feel free to reach out.

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great staff!
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 31, 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and that our staff provided great service. Maintaining cleanliness and ensuring excellent service are top priorities for us. We appreciate your recognition and hope to welcome you back for another pleasant stay soon!

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Walking to shopping center, banks
Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 25, 2024
Thank you for your review, Sandra. We're glad to hear that our location was convenient for your needs, including access to shopping centers and banks. If there's anything specific you feel we could improve upon to make your experience even better next time, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again in the future.

6/10 Okay

Dixit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 25, 2024
Thanks for taking the time to share your feedback. We're glad to hear your thoughts, and we're always open to suggestions on how we can make your experience even better. Let us know if there's anything specific you'd like us to address or improve.

6/10 Okay

Emily

Traveled with partner
Liked: Cleanliness, staff & service
The jets in the tub didn’t work let alone have a knob to turn them on. The room was very warm even after we turned the heat down. And I quite couldn’t wrap my head around the $20 a night for parking.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 25, 2024
We're sorry to hear about the issues you encountered during your stay with us.Regarding the parking fee, we understand your concern. The charge for parking helps us maintain our parking facilities and provide security for our guests' vehicles. However, we appreciate your feedback on this matter and will take it into consideration as we review our policies.Your comfort and satisfaction are important to us, and we apologize for falling short of your expectations. We will address these issues with our team to ensure that they are resolved promptly. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Carole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for downtown.
Stayed 2 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 25, 2024
We're glad to hear that you found our location convenient for downtown activities! If there's anything else we can do to enhance your experience during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable visit.

8/10 Good

Bayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Denise on Mar 23, 2024
Thank you for taking the time to leave a review. We appreciate your rating and are glad to hear that you had a positive experience overall. If there is anything we can do to improve your experience and earn that fifth star, please don't hesitate to let us know. We hope to have the opportunity to serve you again in the future.

8/10 Good

Tetiana

Traveled with family
Everything good
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 22, 2024
Thank you for your review, Tetiana. We're pleased to hear that everything met your expectations during your stay. If there's anything specific we can do to improve and earn that extra star for your next visit, please feel free to share your feedback with us. We hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Joseph

Stayed 3 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 11, 2024
We're deeply sorry to hear about your disappointing experience, Joseph. Your feedback is important to us, and we apologize for any shortcomings during your stay. We strive to provide exceptional service and comfort to all our guests, and it's disheartening to learn that we fell short of your expectations. If there are any specific concerns you would like to address or if there's anything we can do to make things right, please don't hesitate to reach out to us. We appreciate your feedback and hope to have the opportunity to improve and regain your trust in the future.

8/10 Good

Jessica, Magrath

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms could use some updates but staff was very friendly and helpful.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 11, 2024
Thank you for your feedback, Jessica. We're pleased to hear that you found our staff to be very friendly and helpful during your stay. We appreciate your suggestion regarding updates to our rooms and will share it with our team for consideration. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 Good

Tianna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was super nice and helpful. Room was clean. TV was hard to work, remote wouldnt change channels and room temperature was hard to control - very hot. Excellent location for walking around downtown
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 19, 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our staff super nice and helpful and that your room was clean. However, we apologize for the inconvenience with the TV remote and the room temperature. Your feedback helps us improve, and we hope to welcome you back for an even better experience next time!

10/10 Excellent

Shay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walking distance to many amenities. Valet parking is nice. Unfortunately, our room's thermostat was not working and it was unbelievably hot. They did bring us a fan though which did help.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 19, 2024
Thank you, Shay, for sharing your feedback! We're delighted to hear that you enjoyed our convenient location and valet parking service. We apologize for the inconvenience with the thermostat in your room but are glad that our team was able to provide a fan to help improve your comfort. We hope to welcome you back soon for an even better experience!

10/10 Excellent

Jan Wary

Liked: Cleanliness, staff & service, property conditions & facilities
It was simple not too much but not too dead
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 19, 2024
Thank you, Jan, for your review! We're glad to hear that you found your stay to be just right—simple yet lively enough. We appreciate your feedback and hope to welcome you back for another enjoyable experience in the future!

10/10 Excellent

Ricardo

Stayed 4 nights in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Apr 7, 2024
Thank you, Ricardo, for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. If there's anything we can do to ensure your next visit is just as enjoyable, please don't hesitate to reach out. We look forward to welcoming you back soon!

8/10 Good

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient for the Courthouse, shopping, C-train, and airport bus, and much else. It's adjacent to some seedy spots but doesn't feel seedy itself (not upmarket, but respectable). Comfortable and clean. I would only share two things with fellow-travelers: (a) there is no restaurant on the property (there is a pub that serves good food, but it's not the usual quiet hotel restaurant, and it has limited hours). And (b) this is the first hotel I've ever been in that does not routinely provide non-slip mats for the shower. I was told at the desk that they can be requested there, but one doesn't notice until one is on the point of stepping into the shower, which is not the time for going down to the desk. So, request one at check-in.
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Mar 16, 2024
Thank you for sharing your feedback and highlighting the convenience of our location for accessing various amenities. We're glad to hear that you found our hotel comfortable and clean. Your insights regarding the absence of a traditional hotel restaurant and the provision of non-slip mats for the shower are valuable, and we appreciate your suggestions for fellow travelers. We will review our procedures to ensure a more seamless experience for our guests. If you have any further suggestions or requests, please don't hesitate to let us know. We look forward to welcoming you back on your next visit.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ramada is right downtown close to numerous restaurants, clubs and other entertainment facilities. The staff are always very friendly and helpful, and this time was not different.. this is the only hotel I stay at when I visit Calgary twice a year.
Stayed 1 night in Mar 2024
Response from Denise on Mar 14, 2024
Thank you for taking the time to write this wonderful review. It's great to hear that you had a pleasant stay at the Ramada Plaza Downtown Calgary. The hotel's convenient location near various restaurants and entertainment facilities makes it an excellent choice for visitors looking to explore the city. We're delighted that the staff were friendly and helpful, as we strive to provide exceptional service to each of our guests. We appreciate your loyalty and hope to see you again during your next visit to Calgary.

6/10 Okay

Dylan

Liked: Cleanliness, staff & service, amenities
You get what you pay for. Comfy bed and warm room. Heater makes lots of noise and room is outdated but cheaper than most other places. Breakfast should be free as well
Stayed 4 nights in Mar 2024
Response from Denise on Mar 8, 2024
Thank you for taking the time to leave a review. We're glad you found the bed comfortable and the room warm during your stay. We're sorry to hear that the heater was noisy. We're always looking for ways to improve our service, and we appreciate your feedback. We understand your concern about the breakfast not being complimentary. However, we offer a rate with breakfast included. Thank you again for your review, and we hope to welcome you back in the future.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Ramada downtown Calgary. Quick access to the CTrain, downtown shops, easy parking.
Stayed 1 night in Mar 2024
Response from The Ramada Plaza Calgary Downtown on Mar 3, 2024
We're thrilled to hear that you enjoyed your stay at the Ramada downtown Calgary! It's great to know that our convenient location and amenities met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable visit!

2/10 Terrible

Harshdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Mar 3, 2024
Thank you for leaving a review. We are sorry to see that you had a negative experience. If you could share more details about what went wrong, we would be happy to look into it and see how we can improve. Your feedback is important to us and we are committed to providing the best possible service

10/10 Excellent

ROBINSON

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Mar 1, 2024
Thank you for the perfect rating! We're delighted to hear that you had a positive experience with us. If you have any further feedback or if there's anything we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

2/10 Terrible

waqar

Business traveler
Disliked: Cleanliness, amenities
Response from Denise on Feb 28, 2024
Thank you for leaving a review. We are sorry to see that you had a negative experience. If you could share more details about what went wrong, we would be happy to look into it and see how we can improve. Your feedback is important to us and we are committed to providing the best possible service.

10/10 Excellent

Robert B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very friendly!
Stayed 5 nights in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Feb 27, 2024
We're delighted to hear that you had a positive experience with our staff! Providing friendly and attentive service is our priority, and it's wonderful to know that our team made your stay enjoyable. Thank you for your kind words, and we hope to welcome you back to Ramada Plaza Calgary Downtown soon!

6/10 Okay

Rebecca

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
The hotel was very clean. Rooms were small and bathroom was teeny tiny. Staff were very friendly and parking was affordable and convenient.
Stayed 2 nights in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Feb 24, 2024
Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel to be very clean and our staff to be very friendly. We're also glad that you found our parking to be affordable and convenient.If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back for another pleasant stay in the future!

10/10 Excellent

CONGCONG, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional services, nice parking and good room!
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on Feb 24, 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our professional services, convenient parking, and comfortable rooms during your stay at Ramada Plaza Calgary Downtown.If there's anything else we can do to make your next visit even more enjoyable, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pillows
Stayed 2 nights in Jan 2024
Response from The Ramada Plaza Calgary Downtown on Feb 24, 2024
We're glad to hear that you found the pillows at Ramada Plaza Calgary Downtown to your liking! Your comfort is important to us, and we strive to provide a restful and enjoyable stay for all our guests.If there's anything else we can do to enhance your experience or if you have any further feedback, please feel free to let us know. We're here to ensure you have a comfortable and pleasant stay, and we look forward to welcoming you back in the future!

8/10 Good

Alexandra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here when I come for work as it's accross the street. Beds are clean and comfy. Gets a little loud at times after events but that's anywhere. The bar closed early (6:30pm) when I was there that was the only thing I didn't like.
Stayed 3 nights in Feb 2024
Response from Denise on Feb 22, 2024
We greatly appreciate your feedback regarding your recent stay at our hotel. We are pleased to hear that you found the hotel satisfactory, specifically the cleanliness and comfort of the beds. While we strive to maintain a peaceful environment for our guests, we acknowledge that external factors occasionally lead to elevated noise levels. As such, we apologize for any inconvenience caused by such disturbances during your stay. Furthermore, we appreciate your comments regarding the early closure of the bar. We will share this feedback with our management team to ensure we provide our guests with the best possible experience. Thank you again for sharing your thoughts with us, and we hope to have the pleasure of welcoming you back soon.

8/10 Good

Emilie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Liked: friendly and very approachable concierge, location downtown is absolutely excellent, our room was cleaned regularly, good amount of towels, $20/night valet underground parking easy to use/access Didn’t like: no fridge in room, breakfast buffet is not complimentary, no real milk for Keurig and teas in room are only caffeinated, water in shower had inconsistent heat, room was cold upon arrival, smell of cleaning agents were slightly off putting, dim lighting options only after dark no overhead room lights only lamps
Stayed 2 nights in Feb 2024
Response from Denise on Feb 20, 2024
Thank you for taking the time to provide us with your feedback. We appreciate your comments regarding our concierge, downtown location, and room cleaning services. However, we regret that the absence of a fridge in your room and the charge for the breakfast buffet did not meet your expectations. We value your input and will use it to improve our services.We also apologize for any inconvenience caused by the inconsistent water temperature in the shower. We will investigate the issue to ensure that this remains the same.We appreciate your patronage and hope to welcome you back again soon.

6/10 Okay

Morgan

Stayed 2 nights in Feb 2024
Response from Denise on Feb 20, 2024
Thank you for taking the time to share your review with us. We appreciate your feedback and apologize that your experience with us did not meet your expectations. We would love to understand more about your experience and how we can improve things for you in the future. Please feel free to reach out to us directly so we can work together to make things right. Thank you again for your review.