Ratings based on 690 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom edmonton,ab

Nice hotel but if you have pets don't stay here!!!

Posted Apr 20, 2015
This hotel was nice on the inside..great water park and very friendly staff. But I would not ever stay here again.We brought our two dogs with us because they said it was pet friendly nowhere did it say you can't leave your pets in the room unattended when I booked this hotel but you are not allowed to leave them in the room alone even in a kennel..an adult has to be in the room at all times. Which is ridiculous..when we went to have supper as a family,or went to the pool we had to put them in the vehicle ever single time we wanted to do something as a family. We went to Calgary to go to comic con, Thankfully the weather was crappy on Saturday so we were able bring the dogs to comic con with us and leave them in the vehicle..if it had been hot out our weekend would have been ruined. Because then my husband would have had to stay at the hotel all day with the dogs. I travel with my dogs everywhere and not one time has there ever been a hotel that made us sign a waiver to not leave our dogs in the room alone. So if you don't have pets it's a great hotel if you do i would not stay here unless you want to be room bound for your whole trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alberta

Very nice hotel. Conveniently located. Great staff

Posted Apr 20, 2015
Was a very wonderful stay. Kids enjoyed the pool and the beds were so comfortable. Will definitely stay again
5 out of 5
Recommended
for Everyone
by A verified traveler

close to criss iron mills & airport

Posted Apr 16, 2015
Awesome room service . Enjoyed "in room spa" which was available for this hotel. Comfy beds, great coffee, (would have preferred China cup) . Very happy for check in at 3 and check out at noon (which we were able to extend) due to afternoon flight . Grateful for airport shuttle. The BEST lunch buffet! And super friendly staff there.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
For the price I paid, the experience was not up to par!!
1 out of 5
by A verified travelerfrom Calgary, AB

Close accommodations to our festivites

Posted Apr 14, 2015
The room was disgusting in need of a major cleaning the remainder of the hotel had a good presentation . The beds in our room seemed as though they were 25 yrs old very worn. Time for some upgrades big carpet stains.
3 out of 5
by A verified traveler

Not happy

Posted Apr 9, 2015
Found old cheese and beer cans behind my head board. No microwave or frridge. Staff grouchy
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 6, 2015
My kids really enjoyed the water park. Good location and not too much noise from the nearby airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
It was a good stay but the corridors were quite noisy with kids screaming
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the water park for the kids!

Posted Apr 3, 2015
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Mar 29, 2015
We had 5 people. 3 adults and 3 kids. Booked it like that and the room was no suitable for the number of people indicated